Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deleting email in iCloud

Seems that my iCloud email on my Mac is not syncing with iCloud. My messages that I delete on my Mac keep reappearing and won't delete until I delete them using iCloud on-line! How do I fix this?!?


Thanks.

Mac OS X (10.7.2)

Posted on Oct 17, 2011 1:25 PM

Reply
22 replies

Oct 25, 2011 12:01 PM in response to Norman Harris

I actually had google mail as well as iCloud - googlemail is working perfectly, and like other respondents iCloud seems to work well on my iOS5 devices.


However, I seem to have some success - I closed down all applications, and did a hard reset on my mac. I then deleted my iCloud account and once again did a hard reset. When I restarted everything, went into iCloud and reactivated mail as per your instructions it now seems to work. The trick, it seems, was to properly close down everything.


It may be related but in the process of closing down everything my iCal was stuck and had to be manually closed. And my BBC iPlayer also crashed on start up and had to be manually restarted.


Thanks for your help, Norman.

Oct 26, 2011 6:16 AM in response to Norman Harris

Thanks for the help Norman. Same for me, unchecking then rechecking the Mail and Notes box did not work but clicking the sychronize iCloud option did. Seems to me that function should be automatic, and I probably wouldn't have found it. I was at the Genius Bar yesterday and they also said you can sign into iCloud and delete from there. I had been a MobileMe user but rarely ever signed in. Kind of thought that would be the case with iCloud.

Deleting email in iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.