Apple support *****!! not sur which one is worse,, Apple or AT&T?
I have 2 iphone 4S and one has this problem. With the no sound on some outgoing calls. complained to AT&T first since i bought it from there. since it is past 30 days, they simply don't take the blame, pass it on to Apple. what a great customer service, paying the money to At&T and you would expect service from them, why torture customer.
ATT reset the network settings (without warning me about i may lose all my Wi-FI passwords etc). Took it apple the Great Genius service center, and they do not talk to you without appointment. Great!! i dont have one Genius store nearby and I have to make appointent and drive 50 miles for this issue again. the most ridiculous thing is that, they bluntly say they never heard this problem before. crap!! if they are honest, they could google this issue right infront of me. anyway, they say they cant replace the phone because I bought it from ATT, and they would have to setup a genius appointment. and replicate the problem. then send it to apple..and wait for the fix.. BSSHHHTTT!! i am in IT and i know how ridicuous to hear such crap from the hypocrites posing as great customer sevice tech experts. I am sure there are lot more users who go thru issues with Apple crap and keep quiet bcoz they do not want to feel embarrassed when they bring out such issues and finally wasting time and energy.
my ipad freezes once in a while, apps crash, and yet i kept quiet, until the outgoing calls is such a nuisanse. it's the phone that comes first as the device before the apps or other features of the phone!! why call it smart phone when it cant serve the basic feature properly. This is my last apple device and i am going back to Samsung or anything other than Apple and ATT combination.