iPhone 4S - Outgoing call no audio

Welcome to the club, german t-mobile iPhone 4s is having the same issue. It seems to be a software and not a carrier problem. I think we have to wait for the next update. Let's see how long apple will take to fix this issue. I think it will not take long, because the rising amount of exchanged iPhones will wake them up.

I have a 32GB 4S and my gf has a 16GB 4S. We live in the same house. Mine is perfect and hers has all the same issues that have been described so far with outgoing calls. I did all of the software resets suggested by the customer care reps at apple and replaced the sim card but the issue persisted. I drove over an hour to the nearest apple store this evening and had the worst time trying to get a new iphone because "the apple website and apple retail stores are on different servers." Eventually they gave me a new iphone almost 20 minutes after closing time even though I showed up an hour before closing time. The individuals there had great customer service but the flaw apparently is between apple.com and apple retail stores. My first call after I walked out of the store still had the same issues. The phone rang, the other person answered and could hear me, but I never heard the ringing on my end or her talking. I hung up and the 2nd call worked. I got home and my first 3 calls did not have audio but the 4th did. I don't care at this point if it's a software or hardware issue. My phone works perfectly and my gf's phone cannot make calls reliably. I could handle the issues until apple puts out an update but someone who isn't tech savvy or easily acceptable of new technology expects it to work out of the box and that is what apple prides themselves on. I convinced her to switch from a droid (which she hated) to an iphone and she even paid the early termination fee to get away from verizon. She has told me countless times in the last week that she wishes she never switched.

Just letting everyone know that the same thing's happening on iPhone 4S's in Australia. I concur that it looks like a software problem. I'm disabled the 'raise to speak' and bluetooth (I had both on) and restarted the phone but still get the same issue when calling my house number 99% of the time.

Very frustrating when using the BT service in the car and the phone's in your pocket, so you can't do the quick fix. I hope Apple fix this quickly. I have a 2nd Genius appointment about this today and will push for an acknowledgement that it's an issue.

The same problem also happened on me after I bought the iPhone 4s yesterday. Really get annoying when most outgoing calls have no voice. You may fix it by turn the speaker on and off. But that is not what I hope to get from Apple. After reading all the other replies before mine, I decide to wait for some time to see whether Apple will release an update to fix this problem instead of exchanging for a new one.

I have the same problem on My Rogers iphone 4S in Canada. I have no audio in when I am holding the phone and no audio out when I use my garmin BT in the car. Both issues only happen some of the time and use of Siri seem to increase the chanc of it happening but nothing causes it 100% of the time. I can fix it by using the speaker most of the time but not always.

I went to the Apple store today with an appointment. I told the guy about my problem and about this forum and he told me I'll have to wait for a patch from apple, shook my hand and then quickly walked away. They were very busy. I guess that means they know about the issue???

FYI, I had Siri turned off for the first day I owned the 4S and it happened once even without Siri on.

Same issue here also ! (4s on Fido network in Canada)...

I fix it when I press the speaker button on/off.... I'll just wait for aple to fix it.

I do not want me either to receive a reconditioned iphone...

I can almost garentee that it will happen at least 3 outta 5 times with siri on or even more. Now I can turn siri off and it might happen 1-3 times a day. It gets old fast. Now APPLE notice this and fix!!!!!

Same problem here. I just wanted to add my post so the number of replies to this issue gets big enough for Apple to take notice. I spent an hour on the line with AT&T Tech Support today during which time the audio failed several times. They told me to return the phone for exchange, but I agree with everyone that it seems to be a software issue, so I'll probably just wait for the fix. The new phone would likely behave the same way. At least toggling the speaker on and off always works to fix it for the current call, so I have a workaround until Apple fixes the problem, which I hope is soon.

I am also having the same issue in Australia on the Telstra network with the new iphone 4S. If I make a call, no audio. The person I called can hear me but I can't hear them. As a work around I have also pushed the loud speaker button then went back to the earpiece and it works. If i hang up and try to call again, sometimes I get audio but not all the time. I have not used Siri recently just made calls to friends. The dilema is whether to take the phone back to Telstra and get another one or wait to see if the issue is fixed. I don't think I had this issue on the old 3gS

Rogers iPhone 4s 16GB in Vancouver.

Same problems as everyone else. For outgoing calls either: (1) I don’t hear ringing, all I can hear is an echoey sound through the phone’s ear piece. When I pull the phone away, I see that the call timer has started indicating that call has gone through and picked up on the other end. As soon as I hit the Speaker button I can hear the call on speakerphone and if I hit the speaker button again, I can hold the phone up to my ear and hear through the earpiece (2) second scenario is that for outgoing calls I can hear everything (ringing, the person picking up on the other end, etc.) but they cannot hear me. Same speakerphone trick works to resolve this issue. Seems to me that the phone thinks that there is some other source to send sound through (like when headphones are plugged in) and this is blocking the earpiece and receiver (mic) from working. Hopefully just a simple software issue. Pretty annoying though.

I am having the same problem with my black iphone 4s. I have been thinking of having it replaced but I personally feel this is most likely a software problem. But it is definitely VERY anoying. I have had this happen to me 3 to 5 times in a row trying to reach someone. I would say that overall 2 out of 5 calls I make stays in a "Limbo" state where I don't hear the phone ringing and I don't hear anyone when the timer starts counting. I haven't tried disabling Siri but as of NOW it is disabled so I will see if that helps tomorow. I don't use headphones or bluetooth so that is not the problem. I will post if disabling Siri improoves anything.

Exact same problem here with the white 16gb 4s from Telus. It seems to me that most of the complaints come from people with 16gb. Rarely do I see complaints on these forums from the 32gb or 64gb.

Regardless, I'm ready to take the phone back but my husband thinks it's just a softwear problem so I have to be patient. How long will Apple take though? It's very frustrating to get the "latest and greatest" mobile out there, then have to jimmy around with the speaker button to make a call.

I bought two iphone 4s' and both 64GB (one white and one black). The one white has the same problem as described in this forum. So far the black one is doing ok and I haven't used the headset and tried connecting it to my computer using iTunes on windows 7 PC. The white one will work sometimes by plugging and uplugging the headset.

I have also had this issue. I have only had it about 5 times since I got my phone on the 14th, couldn't get activated until the 15th. I will make an outgoing call and notice its not even ringing. All but one time I was able to toggle the speaker on then back off to be able to hear the conversation. I do hope this is a software issue that will be patched soon.

So I talked to Apple twice today and neither of the reps I spoke with admitted to ever hearing of this problem. They were both of the opinion that something like this would be a hardware problem, since if it was a software issue then everyone using iOS5 would be having issues, and there are more then just the 4s's using this new software. She gave me the option of sending my phone in and they'd courier me a new one, but before I do that I'm going to head down to the store I got my phone from and they'll give me a new one. Crossing my fingers that the new phone won't have these issues.