iCloud not syncing IE bookmarks from PC

iCloud not syncing IE bookmarks from PC


I don't even use IE but since the Firefox app won't open the bookmarks in Safari, I thought I'd just copy my Firefox bookmarks to IE, then use the cloud sync. (I am syncing and backing up to iCloud, and not my PC)


I did this all last night: backed up and then synced to iCloud Another thread suggested that you shut down IE so I did that. Someone else had suggested on a different thread that un-checking and re-checking the Bookmark check box in the iCloud Control panel would trigger a re-sync...did that all last night in hopes it would sync and it didn't.


I manually deleted everything in the Safari bookmarks in the Phone that it would allow, but now strangely enough in addition to the "Reading List" and "history" folders, I have TWO "Bookmarks Bar" folders with identical contents.




So I'm trying to be patient and thought maybe it takes some time for it to re-sync so I left iTunes up and running on the PC overnight...as usual....so I tried again this evening. I still have my old bookmarks on the iPhone (4S), and they've never pulled in.


Thoughts?User uploaded file

Dell XPS 420, Windows 7

Posted on Oct 17, 2011 4:13 PM

Reply
25 replies

Oct 9, 2012 10:09 AM in response to blackjackmark

All –


What I am offering up is what I can best remember from the past week of dealing with Apple problems, Bookmarks and the iCloud Control Panel. I found two solutions for my two different computers, the first solution being a subset of the latter, which was a bite-the-bullet solution.


- PROBLEM -

Computer A, my wife’s Windows 7 laptop, and Computer B, my Windows 7 laptop, were both upgraded to the iCloud Control Panel back in March. My Outlook syncing worked wonderfully, so I erroneously believed the Bookmarks were also syncing, which I recently realized they were not for both computers.


I knew I was getting to the iCloud from my iPhone and my wife’s iPad, as I could delete the iCloud Bookmarks and restore them just fine. The problem in my situation was that both computers were being prevented from having a dialogue with iCloud.


- SOLUTION 1 -

The following Apple Support article describes the need to add eight programs into your security checking, which I added to the Windows firewall (“Allow programs to communicate through Windows Firewall”):

http://support.apple.com/kb/TS4175?viewlocale=en_US


  • C:\Program Files\Common Files\Apple\Internet Services\iCloud.exe
  • C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
  • C:\Program Files\Common Files\Apple\Internet Services\AppleOutlookDAVConfig.exe
  • C:\Program Files\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
  • C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
  • C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreamsDownloader.exe
  • C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
  • C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe


I also found this Apple Support article which referenced having in IE’s Trusted Sites list *.icloud.com versus https://www.icloud.com, which I also updated:

http://support.apple.com/kb/HT4991


After unchecking and then rechecking Bookmarks in the iCloud Control Panel, Computer A now worked, but Computer B would not! This was good news, in a way, in that I could now focus on any differences between the two computers.


- SOLUTION 1+ –

Various options I tried with Computer B which produced no positive results:

  • Test with anti-virus turned off
  • Install a different anti-virus program
  • Do a reset of the Winsock (netsh winsock reset)
  • Do countless turning Off, On, reboots


Finally, I created a new user account on Computer B and from the iCloud Control Panel I only activated the Bookmarks option (i.e., no Outlook or Photo Stream). That WORKED, which told me I had something corrupt which was blocking my computer from seeing the iCloud. (I really should have tried this step sooner!)


So, as a last resort, I decided to uninstall everything Apple, and methodically bring things back online, the first being the iCloud Control Panel, with Bookmarks only, then Outlook, then iTunes and QuickTime.


Long story short, everything now works!


- DETAILS -

I’ve added the following for those that would like some more detail.


Switching back to my ID, I exported my iTunes Library and then uninstalled:

  • iCloud Control Panel
  • iTunes
  • QuickTime


After rebooting, I then deleted everything Apple:

  • C:\Program Files\Common Files\Apple
  • C:\Program Files (x86)\Apple Software Update
  • C:\Program Files (x86)\Common Files\
  • C:\Users\%USERNAME%\AppData\Local\Apple
  • C:\Users\%USERNAME%\AppData\Local\Apple Computer
  • C:\Users\%USERNAME%\AppData\LocalLow\Apple Computer
  • C:\Users\%USERNAME%\AppData\Roaming\Apple Computer


After rebooting, I then installed iCloud Control Panel, signed in, but only selected the Bookmarks option. After closing iCloud Control Panel, I opened IE, and all of my Bookmarks were now synced! So I then went back and selected the Outlook option, choosing to not have any files uploaded to iCloud. With that all working fine, I then installed iTunes, and somehow it was able to put everything back on its own, though I was prepared to handle that, too.


- CONCLUSION –

For whatever reason, Computer B needed more than just Solution 1. I wish I would have tried adding a new user sooner, as that would have saved me hours of researching and testing.


While your own solution may be different, I thought I’d share my experiences as I had relied on so many of you for yours.


(Side note for Windows 7 Outlook users: Somewhere along the line, in another discussion, I remember someone complaining about having to have two sets of Contacts, etc. in Outlook, due to iCloud replicating the records. CodeTwo has a very good program which synchronizes your Outlook and iCloud contacts, tasks, and events.)


Best wishes, and thanks to all for providing tips, hints, and insight.


- Ted5612

Dec 2, 2013 1:17 PM in response to blackjackmark

Neither my Win7 Laptop nor PC's Inernet Explorer were syncing bookmarks with iCloud.


I went through some of the suggestions in this list and nothing really helped. Hopefully I'm not repeating anyone else here.


This is what solved my problem:


(1) Go to iCloud control panel and disable bookmarks for internet explorer.

(2) Go to your "Favorites" folder (C:\users\<username>\Favorites) using Window's Explorer and move all the contents to a New Folder on your desktop.

(3) Go back to the iCloud control panel. Within seconds the Favorites folder is re-populated from iCloud.

(4) Move any missing links from the New Folder on your desktop to the corresponding Favorites folder.


If your bookmark syncing has not been working for a while you may have a substantial number of bookmarks in the "New Folder" that were not downloaded to your Favorites folder from iCloud. I didn't have this situation and I don't know what will happen if you move a large number of items from the New Folder back over to the Favorites folder.


Hope this helps.

Dec 2, 2013 11:01 PM in response to SaddleBear

I concur with SaddleBear’s solution being worth a try for some PC/iCloud bookmarking syncing problems, as I happened to use the same steps several weeks ago. I found things had gotten out of sorts since my post of October 9, 2012, when the steps I outlined helped my situation then, but they didn’t help this time around. So, I decided to make my PC bookmarks a “clean slate” (i.e., moved my bookmarks to another location) and used the iCloud Control Panel to push the iCloud bookmarks to reinitialize the PC bookmarks. SaddleBear’s steps, noted above, cover everything, so I’m not going to repeat them here. Thank you, SaddleBear, for taking the time to document and share!

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iCloud not syncing IE bookmarks from PC

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