password to unlock your iphone backup file

how to do i find the password to unlock your iphone backup file

Posted on Oct 18, 2011 7:04 AM

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Posted on Nov 21, 2017 6:20 AM

SparkyGirl1012 wrote:


None of my passwords worked; not my computer password, not my wifi password, not any of my old or current iTunes passwords, arghhhh!! I'm stuck with a $1200 brick right now.

How is your phone a brick because you don't have the password to the encrypted back up? That doesn't make sense.


Have you review this article:


About encrypted backups in iTunes - Apple Support


It explains what to do if you forgot the passcode.

375 replies

Apr 21, 2016 11:14 AM in response to chiff

That makes some sense to me.

I bought a new laptop

installed itunes

Ran a backup of my 6plus (encrypt backup was already set and couldn't be unset...???...not sure why)

it did not ask for a password to be set.

new 6plus from applecare today, Asks for password to unlock backup.....What? No password was ever set or requested on this virgin machine, virgin iphone.


I did the "every password I ever used" route. One finally worked.


Must have stored it in my icloud keychain. Go figure. Always test backups before you trust them.


Doc

Apr 27, 2016 7:20 AM in response to chiff

Since posting the above, I have solved where the password comes from, it's actually held on the phone.

It is not dependent on which instance of iTunes you use to back up.Thankfully, the password was in my mac's keychain, so I am happily restoring now


Your first point is not accurate . Your second is. The only password/passcode entries stored on a physical phone are device passcodes and restrictions passcode.


An encrypted password for an iTunes backup is stored within the backup file itself. That is why if you can't recall it, you have to set up a device as new and "break" the chain. This also why the version or even installation of iTunes is not part of the issue. You can "move" backup file from one PC to another. The encrypted password would go with the backup file.

May 19, 2016 4:52 AM in response to DJDCA

This worked for me too. And, yes, I think it's the VERY VERY first and ancient password that you may have USED or ATTEMPTED to use at initial setup of your ITunes account. So depending on how long you've been an ITunes user, this could be a very long time ago (about 8 years for me.) But, it's the same old same old that probably most people default to that's probably the one (and yes, even if it was attempted but did not work due to alpha/numeric/caps error messages received). VERY confusing. THANK YOU SO MUCH FOR THE PERSON WHO SHARED THE DUMB LUCK OF FIGURING OUT THIS SNAFU. Maybe genius bar needs to figure this one out too........................

Jul 15, 2016 11:53 PM in response to dianafromherndon

so i know this is a realllly old thread but i have had this exact issue and have been at it for 5 hours now and i have read all 14 pages... i vaguely remember making a password for this a long time ago but unfortunately, i'm unable to remember it. i give major kudos to all of you who have been able to guess the "magic" password for the encryption, let alone remember any of your old passwords. websites, lately, require you to update your password every 60-90 days so to remember EVERY SINGLE ONE seems impossible to me... it makes sense to then write them all down, right? but is that safe? what if that piece of paper ends up in the wrong hands? i completely understand the reason to not have your encryption password retrieved if you happen to forget it but can't there at least be a few security questions to create a new password?


anyways, the whole reason i got to this thread was because one of my apps has been stuck on "waiting" for the past 3 days. i cannot delete it nor can i finish updating it... nothing works. i finally read that you can try "reset all settings" which i was super nervous doing because i have a lot of old pics and texts from my boyfriend that i did not want to lose. but i figured if i backed it up first, i could at least go back and restore that back up and just deal with the unupdated app. so i backed up my phone without realizing that the encryption was checked and then proceeded with resetting all settings... iphone restarted and i went to the folder with the "waiting" app to find out that this last ditch effort failed and i'm now stuck with this broken app that i cannot delete for the life of me... at this point, i'm so fed up with whatever this issue is that i dont care anymore and went to restore the backup to then find out that i need to apparently enter a password that i may have created 6+ years ago.... thankfully, the reset didnt delete any data or pictures but the fact that it looked so bare, made me so nervous that i could possibly be missing something without knowing its missing until i go to look for it.. my pics and old texts appear to all still be there, so i just needed to add the wallpapers to my home and lock screens and then modify here and there. i have spent so much time on this issue, entered i don't know how many passwords and i have come up empty. after fixing my phone up like it was before this whole mess, i went to back up my phone again but made sure i checked off the encryption.... everything went smoothly until it was finished backing up and the encryption was checked off again.... thinking it was a glitch, i went to unclick it and it asked again for this mysterious password...like, why???? apparently, to turn off the encryption, you need to enter your password.... we have now come full freaking circle.. what on earth am i supposed to do now? create a whole new apple ID? if i can't remember the password to restore a back up, how would i remember the password to turn off the encryption? am i just unable to back up my phone at all anymore, or at least on my appleID?

Jul 23, 2016 10:38 AM in response to dianafromherndon

I had this problem too! And I don't remember being asked to create a password for the back up. But what worked for me was using the password I use for everything else. This is probably because iTunes remember your first attempt to create a password, since i normally dont use caps or numbers, i was asked to create one that was accepted by iTunes. So there's that! Go with your guts and try with the password you use for everything else!

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password to unlock your iphone backup file

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