password to unlock your iphone backup file

how to do i find the password to unlock your iphone backup file

Posted on Oct 18, 2011 7:04 AM

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Question marked as Top-ranking reply

Posted on Nov 21, 2017 6:20 AM

SparkyGirl1012 wrote:


None of my passwords worked; not my computer password, not my wifi password, not any of my old or current iTunes passwords, arghhhh!! I'm stuck with a $1200 brick right now.

How is your phone a brick because you don't have the password to the encrypted back up? That doesn't make sense.


Have you review this article:


About encrypted backups in iTunes - Apple Support


It explains what to do if you forgot the passcode.

375 replies

Jul 17, 2017 10:43 PM in response to panchososa694

I still love that the same old people still are defending this garbage. This is absolutely the worst customer service and process from any tech company I have ever dealt with, and this is coming from a guy that grew up with DOS and the first Windows. There is no rhyme or reason to the password that it is asking for. Literally enter in any password that you ever used with an apple product and hope for the best. Anyone else with high ratings coming in telling you otherwise is full of it. Again, I had to use my first password that I used for my iPod Classic 4th Gen from 2005 for the to unlock the backup of my 2015 iPhone 6. Moreover, this never happened with my iPhone 4 or 5s. I guarantee all of you that I have not used that password in over 8 years. Anyone that is trying to justify that we intentionally set the password for am encrypted backup with these old and obsolete passwords are just apologists for apple.

Jul 17, 2017 10:58 PM in response to panchososa694

How does this make any sense? People are struggling to unlock a recent backup with their current password because their current and typical password that is tied to their apple id DOES NOT WORK. This has nothing to do with how easy a password is or "easily switched out" it is (which also makes no sense). The point is that the passwords we use with our apple id do not unlock the backups and that we never used another password for the backup. Why are you being this dense?

Jul 17, 2017 11:08 PM in response to panchososa694

That is the entire point of this help thread. No one selected to "encrypt their backup". NO ONE. Did you read any of the original posts within this thread? Of course you didn't.This is why so many people are asking for help to figure out what password to use. You cannot continue to copy and paste screen shots without reading the context of the questions you are trying to "solve". You are just farming for apple help points. It's sad and doing the community a disservice.

Jul 17, 2017 11:29 PM in response to panchososa694

Yes, your posts are so on topic and relevant that you've helped no one. Impressive.


For anyone else reading, most likely the password you need is the original iTunes password you used to create your iTunes account. For some of you it is extremely new; for others like me it is over 10 years old. Regardless of whether you chose to encrypt or not (you didn't), don't let the negative people bring you down. iTunes account password is what you need.

Jul 18, 2017 5:45 AM in response to Dawson14

Dawson14 wrote:



For anyone else reading, most likely the password you need is the original iTunes password you used to create your iTunes account. For some of you it is extremely new; for others like me it is over 10 years old. Regardless of whether you chose to encrypt or not (you didn't), don't let the negative people bring you down. iTunes account password is what you need.

There is no "most likely" about it. The encrypted back up passcode has no relationship with any other passcode you've ever had unless you compromise security by using the same passcode over and over for different things.

Jul 18, 2017 10:24 AM in response to Dawson14

It doesn't make sense. I have backed up my phone previously unencrypted with no problem.

3 days ago I decided to give encryption a try.

Are you people telling me I forgot a password I made 3 days ago???


That's BS, I never made a password that I know of.

The only possibility is that I inadvertently entered a blank password, which itunes doesn't let you enter.


How am I supposed to enter a password it won't let me enter?

Jul 18, 2017 10:30 AM in response to T19BF

T19BF wrote:



3 days ago I decided to give encryption a try.

Are you people telling me I forgot a password I made 3 days ago???


That's BS, I never made a password that I know of.

Yes. You forgot the password. You had to since you can't "give encryption a try" without setting a password. You did set a password. If you hadn't, you could not have "tried encryption".

Jul 18, 2017 11:33 AM in response to KiltedTim

We are telling you that WE NEVER SET ENCRYPTION. EVER. I'm not sure what is so hard to understand? I never encrypted my backup. I have been backing up apple products for almost 10 years. Not once did I ever have to put in a encrypted password until I tried to restore a backup I made to a new iPhone 7 from a iPhone 6 five minutes earlier. And guess what? Even if I did accidentally encrypt that backup for the 6, I would have never used that password, because I haven't used it in 8 years. There has to be a glitch to where it encrypts a backup and picks your original itunes account password. That is what people, including me, are saying we had to use to unlock the backup. Yet you guys have your fingers in your ears screaming "we are right, you are stupid, blah blah blah". You guys are acting like we don't remember what we did literally minutes before. News flash. We do.

Jul 19, 2017 10:20 AM in response to KiltedTim

So, in your exalted opinion, itunes never screws up.

In fact, no software in history has ever screwed up.

Windows has been, is and always will be perfect.


makes one wonder why people are paid 6 figures and up to fix faulty programs if they never screw up.

I guess your iphone has never, ever just up and rebooted itself ever, because it also is perfect.


Your perception of reality is truly faulty

Jul 20, 2017 11:16 AM in response to KiltedTim

I never contradicted myself. I said I never intentionally entered a password. I did say I may have entered a blank one.

Others are saying they never selected encryption and never entered a password.

Even though you weren't there, never saw their screens, you're calling them liars for all intents and purposes, insisting that itunes could never glitch.

EVERYTHING glitches

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password to unlock your iphone backup file

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