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password to unlock your iphone backup file

how to do i find the password to unlock your iphone backup file

Posted on Oct 18, 2011 7:04 AM

Reply
375 replies

Nov 20, 2011 11:54 AM in response to edclange

Yes but I was never asked for a password when i backed up and the password I use, which is the same as my apple ID does not work.


Something in the upgrade process encrypts the backup with out asking the use to confirm the password. As I synced just before I upgraded I am certian that I did not need to enter a password!!!!!!


Judging by the numbers of people this has happened to (google the phrase iphone backup password) and I thing you have to recognise this is not a forgetfullness issue.


Any actually advice that might help or has Apple's halo just become tarnished.

Nov 20, 2011 12:14 PM in response to rufromwestlydford

You WERE asked for a password at some point, but you probably don't remember or didn't realize what it was for. The ONLY times a backup will be encrypted is if you check the "Encrypt iPhone Backup" box or if you have a corporate-provisioned Exchange email account on your phone. Your IT department can then require that backups be encrypted. If they do you will be prompted for a password the first time you back up after installing the Exchange account, but not again.

Nov 29, 2011 4:21 PM in response to Lawrence Finch

I went to the Genius bar today at my local Apple Store- with this exact problem. After waiting a couple weeks to install the new software updates, (as it generally crashes your phone unless you have the latest iPhone, and I have the 4, not the 4s), I backed up my phone this morning BEFORE downloading the new iTunes and new iPhone software. I got the same "enter your backup password" that everyone here seems to have as well. I don't recall ever being asked to create one before...Long story short the Apple Genius Bar rep told me that they KNOW it's a software flaw, but unfortunately, they have no way to fix it, other than restoring my phone to factory settings. He asked a few other reps at the store, but no one had a better solution, and I wasn't the only customer to come in with this problem. He asked me if I "accidentally" hit the "encrypt" option in iTunes, before I dowloaded the new software, I told him "no", it's just not possible, because you have to scroll down a bit on the iTunes page, to hit "encrypt", and I didn't do that. Basically, now I have to uninstall my iTunes, backup ALL my music files up on an external hard drive, then reinstall iTunes. While all I really lost is all of my text messages, a weeks worth of photo's and my sanity for the morning- it's still lame to tell a customer that you don't know how to work or fix the product you (customer) bought. He also didn't know anything about trying to accessing the Keychain through Utilities and trying to find "iPhone Backup" password that route, even though it didn't work for me.

Dec 8, 2011 2:57 PM in response to carlo688

Which demonstrates that you DID set a password during the first backup. You were prompted for a password, probably didn't read the prompt carefully, and entered your iTunes password because you were in iTunes. Other people interpreted it differently, so they entered their Windows password, or some other related password. It doesn't default to your iTunes password, because others have tried that and it didn't work.

Apr 10, 2012 11:47 AM in response to dianafromherndon

Ok guys, I think I've decoded this problem as I have been on my mac for hours trying to figure this out. Have an iphone 4 that I've updated to ios5. Did the usual thing, plugged my iphone to my mac, then my itunes detected it and said that a new software was available and prompted me to download and install it. And so I did. The download took about an hour and a half. Right after, itunes started to back up my iphone which took another half an hour or so (so I am certain that it did back up). Everything went well up to the installation of the new ios5. Iphone restarted and voila...ios5 in effect. Now to the juicy part of the story...time to restore from back up. And yes, I was asked for a password which I was very certain I was never asked to create one because all the steps were almost automatic. And then I started googling and saw that some said theat it is the same password of your itunes account. Well, mine didnt work. kept trying it over and over again, restarted my mac, my iphone a dozen times but nothing. And out of desperation, I just typed in the password that I almost always use in all my accounts and it worked. I thought back and remembered how that password was associated with my itunes account and I remembered...When I first signed up for an itunes account and was asked to create a password, I typed THIS password but itunes did not accept it because the password required a capital letter and should be alpha numeric (and so I just capitalized the first letter and added 3 numbers in the end which finally was accepted by itunes). This must be a glitch that apple failed to see. For some reason, it remembers your first attempted password (not necessarily the one that was approved) and not your real password. I guess for those whose first password had a capital letter and a bunch of numbers, then they werent asked to change the password anymore thus only had one password. Hope this helps guys. Remember the first password you tried when you created your itunes account and that's it.

password to unlock your iphone backup file

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