Siri won't call anyone. Keeps saying sorry I can't call...

I live in Kuwait but don't think this should matter but whoever I tell Siri to call it won't. It will just say "Calling X" and then say "Sorry I can't call X" (something like that). I've tried having her call a whole bunch of people but she keeps apologizing that she can't call them. Anyone have an idea what could be wrong?

iPhone 4, iOS 5

Posted on Oct 18, 2011 7:58 AM

Reply
47 replies

Nov 4, 2011 1:41 PM in response to modular747

Excuse me. This argument is getting way too personal. The tone has taken a very nasty turn. Please be more careful about your tone.


Whether or not Siri is a beta product, Apple put it on their devices and has advertised it. People are buying the iPhone because of Siri.


Services do tend to go down occationally, and Siri is no exception. Gmail, which is even more critical to me than Siri went down twice last month. Twitter went down so many times they have the "Fail Whale" mascot.


It would be surprising if a new service like Siri didn't go down here and there.


The original post was about Siri not being able to dial (and not whether it's up or down). I've posted a solution I've found that worked for me: You have to make sure you've activated your phone with your carrier. Your phone might work and dial. Siri will even dial numbers that aren't 10 digits long, but that doesn't mean your carrier has activated your phone.

Nov 4, 2011 2:27 PM in response to michaelkinkade

"michaelkinkade wrote:


Which can only be matched by your bloated ego. Who cares what you think? Go troll somewhere else.

Flaming Apple because they won't meet your uninformed expectations is where the trolling is. You just don't care for the response. If I were the one with the "bloated ego", I would have been the one who is whining and demanding...


From Apple's posting about Siri:


"* Siri is available in beta only on iPhone 4S and requires Internet access. Siri may not be available in all languages or in all areas, and features may vary by area. Cellular data charges may apply."

Nov 4, 2011 2:43 PM in response to modular747

I run beta programs with customers and understand that as a beta Siri may have issues. Issues are expected and shouldn't be a suprise either that this new service could hit a failure that runs longer than a few hours. But it is also proper for the vendor to communicate where and when issues arise in wide public betas, especially with the general public ( not just a developer community ).


There is no excuse for bad customer communication or service in this situation when the issue runs days. This isn't an issue of bloated entitlement, it is a failure of Apple to identify and communicate problems as is done by others in the industry when network service failures happen. I can live without Siri but does Apple understand how to manage such services ( shades of issues with mobileme, antenna gate...) especailly when I am paying for these.

Nov 4, 2011 3:17 PM in response to voldemort_from_aloha_or

There is no excuse for bad customer communication or service in this situation when the issue runs days......

But this hasn't been going on for "days" and how widespread it is is unclear. I had the "unavailable" issue intermittently for a few hours yesterday, and none today at all. Do you expect Apple to send hourly updates to affected areas so that they know when to resume testing the beta software? Maybe they should text with a "Ready now", to be followed by "Out again". We surely don't want anyone to be surprised or disappointed, right?

especailly when I am paying for these.

Yet you aren't paying for Siri service!!

shades of issues with mobileme, antenna gate...

Ah, antennagate... Now there's an issue that deserves the word "bloated" if there ever was one.


Actually there are more serious issues with the iP4S such as the battery drain affecting lots of people that Apple is addressing, and others such as lost sound on calls, RFI on audio out connections, lost/no signal, which haven't been acknowledged. These are far more mission critical to iPhone use than this trivial beta Siri interruption. (But there's nothing more important than children not being able to play with the new toy, right?)

Nov 5, 2011 8:35 PM in response to usurp

Hi, same here... siri can make international calls but not any local calls... wow thats realy strange... everyone I know that has an iphone 4s and lives in Cyprus has the same problem... I have tried changing the international settings, removing the ext, restoring, adding "0" at the end or +1 at the begining and I have activated my iPhone.. Nothing worked 😟 the mobile numbers in Cyprus look like this ---> +357 99XXXXXX why is this happening ? I can call U.S and U.K numbers with siri but not any local lol 😝 everything els is perfect, my contacts are organized just fine and when I recieve a call or a msg the contact name shows up corectly...

Nov 17, 2011 10:00 AM in response to usurp

I was having the same problem, Siri would find the name in my contacts but could not call. I went to settings-General-Siri and shut her off. Then called *228 choose option #2 to update roaming capabilities. Turned Siri back on and it works. Also my numbers now have (xxx) around the area code before they were just 10 digits as someone else noted this could be a clue to why things work. Maybe the phone doesn't know where you are. Probably should update when changing areas.

Peace

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Siri won't call anyone. Keeps saying sorry I can't call...

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