Apple Cards application checkout issue!

I was repeatedly getting a "Credit Card Declined" error in iCard despite this particular credit card working perfectly for years within every other aspect of iTunes and Apple. After trying all the other suggestions in this thread, I finally decided to just changed the credit associated with my iTunes to a different one (from a Visa to a MasterCard). The iCard order then went through successfully.

I guess iCard has a problem Visa!

Good luck,

John L.

Hi all,

I had been using the Cards app for quite some time but a week ago I ran into an error when the app processed my purchase. A message is shown saying (translated from Danish):

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Account Information Necessary

The order can be processed when you have chosen 'Settings' >> 'Store' and updated your account.

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It made no sense to me.

I tried using an other credit card but still no luck.

Then I remembered that I had updated my name after I got married.

I then moved my middle name down to the 'Last name' field. That worked!

I don't know why this worked... Maybe because my name is registrered differently somewhere else in the Apple systems or the credit card company might have registered my new last name differently...

I hope this information can help others 🙂

//Troldmanden

Here we are 1 year later & I am having the same issue you did. I tried 6 times to place my order & it was cancelled each time. Low & behold when I looked at my credit card charges there were 6 "pending" charges for the card that kept getting cancelled. I am going to call Apple Care in the morning to see what I can do to get these "pending" charges removed from my credit card.

This was my first time using the Cards app & am rather disappointed with it now.

I am having problems with this app - I think after the update to ios6, it stopped working - have tried everything above and keeps coming up: Account Information Needed before the order can be processed, go to Settings > Store to update your account.

I am having the same problem.

My card works fine with iTunes but not with iCard. Used to work just fine before iOS 6.

Very annoying.

Also - why can't we have iCards for Mac?!

Nothing happens when I tap "Buy". What do I do?

Did you ever resolve this issue?

I verified my card information and tested buying a card, I press the buy button and I can see the pinwheel run for a second but then nothing happens .. no verification, no continue, nothing ..

iPhone 4s

IOS 6.0.1 (10a523)

cards v 2.0.1(5.44)

@xunilpenguin: I'm facing the same issue since I'm on iOS6.

Not working for me either. Always worked great so hopefully a temporary issue

Same issue here, asked to verify my account information when I checkout, while all other apps can purchase fine. Help please!

Since today it works again. I have not changed anything. really strange...

For what it's worth, if this is still an issue I tried updating my settings on the Apple Store App, as well as the iTunes and App Stores menu in Settings.

After going into the Apple Store app and updating my address, I was able to send the cards...

Judging by the dates here the fault has never been fixed, I've unused this app several times & now I have the new ipad it won't work I've left feedback on the correct form, but I doubt anything will be sorted.. Apple products these days simply do not " just work" ( they used too but not anymore).....

I'm seriously disappointed in Apple these days, I guess they just got too big to care...