Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 4s problem with airplay losing conection after few seconds ?????

i still have my old iphone 4 thats has got the ios 5 firmware on it which works fine also my ipad 2 works fine with the b & w zepplin air. the iphone 4s cutts off after a few seconds of playing, ive reset the iphone 4s and network. also updated the firmware on the zepplin with no joy still cutting off, can anyone help with this problem or does anyone have the same problem

iOS 5

Posted on Oct 19, 2011 2:00 PM

Reply
321 replies

Oct 31, 2011 12:53 AM in response to tjwd20

I may have found a solution/workaround for the airplay problem occuring in conjunction with the iPhone 4S. I tested it with my B&W Zeppelin. So far I had the issue described here, that after a few minutes of airplay playback the Zeppelin used to crash and even had to be rebooted. In my environment this reproducibly occured after 2-3 minutes airplay playback at maximum. When I deactivate the option "Cellular data" under "Settings" -> "General" --> "Network" - which does not limit the functionality at all while being at home joined to my home WLAN - the issue does not seem to occur anymore! Final tests still have to verify this workaround, but I am pretty sure meanwhile, that this is a valid workaround. The idea came to my mind during watching reviews in the App Store concerning the "Samsung remote" app, which in conjunction with an iPhone 4S crashes immediately after starting the app. In one recent review it was mentioned that deactivating "cellular data" resolves the problem, which is true for the "Samsung Remote" App - and it seems to be also true for the Airplay playback. Maybe both issues with both apps are interrelated.

Oct 31, 2011 6:43 AM in response to tjwd20

I have two iPhone 4S. The white one crashed my wifi (AP Extreme rebooted) every time after 1-2 min Music.app AirPlay streaming; but, the black one works perfectly well with AirPlay. All configurations are exactly same in two iPhones. Finally, I decided to reboot the white one.... voila.... problem solved. I guess this might be a bug in iOS.

Nov 2, 2011 1:57 PM in response to tjwd20

Got the same issue !


I thought I had a faulty 4S until I saw this thread ...


The airplay from iPhone 4S music player sometimes drops the whole network, sometimes gets the Zeppelin into "Limbo Mode" that needs complete restart.


I experince this drop everywhere between 30 sec - 1 hour of airplay.


I tried resetting then reinstalling each one of them (iOS 5, BW ZeppelinAir and TimeCapsule).

Nothing helped.


Airplay from my MacBook does not stop even after 10 continuous hours.

Airplay from an iPhone 4 works until the battery finishes.


I looked into my ruter logs and I think airplay drops exactly when it rotates the TKIP group key for the WPA security.

My guessing is that there is a bug in the iPhone 4S WiFi software driver.

This could explain why it drops the whole network.


iPhone 4S has a new WiFi network card that supports wireless-n over 2.4 Ghz (65 Mbps).

iPhone 4 has only wireless-g (54 Mbps). So the new WiFi software might have problems.


I might be wrong on this .... but I'm sure there's nothing wrong with the Zeppelin or TimeCapsule.


Cheers !



Equipment I used to test this:


Time Capsule 3rd Gen

B&W Zeppelin Air

iPhone 4S 64GB Black

iPhone 4 16GB Black

MacBook Pro Early 2011

Nov 2, 2011 7:31 PM in response to scottwy

Similar scenario as most others.

4s drops it's wi-fi connection about 15-30 seconds into using AirPlay with my Apple TV 2. The Apple TV is hardwired to the router. This occurs whether I'm trying to play music, videos or mirror to the Apple TV. When the 4s drops its connection, it will not connect to the wi-fi network again for several minutes. The Apple TV is on the latest iOS version.


Had a 3GS and it had no issues streaming music to the Apple TV. It was using iOS 5. My wife's iPhone 4 also using iOS 5 has no issues with AirPlay. There is something about the 4s that is causing the issue. Not sure if its hardware related because it has streamed several hours of Netflix over wi-fi without ever dropping the connection. The issue only occurs using AirPlay.


I believe Pig30n's theory is correct, related to TKIP security. I disabled wireless security temporarily on my router and AirPlay worked as expected for 10-15 minutes. No network disconnects. Now we just have to hope for an iOS update that can fix the issue because I don't want to leave network open. Last time I did that the neighbors used 20GB of my 200GB monthly cap.

Nov 4, 2011 7:46 AM in response to tjwd20

Have just purchased an Iw1 Home Airplay speaker and I am having problems with dropouts after a few seconds when using my iphone 4s. The speaker works fine over Airplay with an iphone 3gs, Ipad 2 and imac 27".

I also have an Apple TV 2 hard wired to my router and the airplay to this works flawlessly with all devices including the iphone 4s. Confused as to why the iphone 4s will work with the Apple TV but not with the I W1. Any suggestions would be appreciated.

Nov 5, 2011 2:26 AM in response to tjwd20

I called the apple support and they sent me a new 4S to replace my old 4S (10 days old) one. Still having the same problems as all of you!!

And: This problem is not only related to US iphone 4S! I'm living in germany.

I called the support again but they can't help. The offered me to send me another new phone.....

This is the worst cell phone purchase I ever made (an not my first iphone). Do something apple!!!

iphone 4s problem with airplay losing conection after few seconds ?????

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.