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GoldRocket Author

Level 1

0 points

*Important--iPhone4s Static/Crackling Noise

All,

There seems to be an increasing number of complaints coming in of iPhone 4s static/crackling noise coming from the phone when placing calls. I personally had the same problem on an iPhone received 10/14. Replacement devices seem to be having similar problems. Here are the following symptoms:

-Very intrusive and abnormal crackling/static noise can be heard through the ear piece while on a call. More obvious in a quiet room.

-When call ends, the sound can STILL be heard coming from the back of the phone. Which means the source of the noise may be coming from there?

-Atleast one person noted that the noise can be stopped by shorting out the signal by placing hand over two top antenna bands forcing a "switch".

-Replacement devices are having same symptoms.

Is anyone NOT having the the symptoms described on the new iPhone4S?

iPhone 4, iOS 5

Posted on Oct 19, 2011 8:48 PM

188 replies

pernys

Level 1

0 points

Nov 17, 2011 1:01 AM in response to M.A

M.A

I did as you told. Opened maps and listened on the backside.

The static sound appears...

What is this??😕

pernys

Level 1

0 points

Nov 17, 2011 1:41 AM in response to pernys

Update:

With every app that requires 3G connection (have not testet WI-FI yet) the static sound appears when you hold listen on the backside (around the apple logo). The seams like the sound appears when it is connected and loads data..??

DJShan

Level 1

0 points

Nov 17, 2011 8:36 AM in response to pernys

I bought my girlfriend iPhone 4s for birthday and there have been several problems. It has a lot of static and that buzzing/crackling sound coming from the earpiece. She's on her 3rd iphone 4s and the same problem from different Apple Stores in Texas. We've been to the Apple store to exchange them and lastly went to the AT&T store to change out the sim card based on a recommendation from Apple Tech Support over the phone. At this point, she's ready to return the phone for a refund and wait to see if Apple gets their act together. She experienced network with issues with Siri going down, terrible battery life and the crackling issue. Too many issues at once for a new phone coming from the iphone 3gs. Definitely not a good birthday present. Anyone have any success yet with the crackling sound?

Nov 17, 2011 9:47 AM in response to DJShan

I have the same problem, due to 3G Module. When I deactivate the Cellular Data, the voice call goes fine without any noise. But with Cellular Dat on, I have the noise also during a call but in stand by mode.
Do you have any ideas if this could be fix by software upgrade or by replacing the phone? 🙂

AliceR

Level 1

0 points

Nov 17, 2011 10:00 AM in response to GoldRocket

About 75% Korean iPhone user have this problem ...

I think this is a hardware problem...

Apple should recall all the 4s if it can't be fixed

Nov 21, 2011 2:55 PM in response to GoldRocket

I'm with the Three.ie network in Ireland & was googling looking for info about the random bell/alert noise that my new iPhone 4S makes every now & then.

I didn't even know about the cracking problem.

However, this crackling/static just happened on my new iPhone 4S a few hours ago.

Both myself & the person I was talking to could hear the noise.

I hung up & called back & the noise was gone.

I bet this is happening to all devices, however, like me, people just put it down to a once off random thing & ignore it.

If this is hardware then recall!!

SVMini

Level 1

10 points

Nov 23, 2011 1:57 PM in response to GoldRocket

2nd thread

https://discussions.apple.com/thread/3393647

Nov 25, 2011 7:21 AM in response to GoldRocket

We have this problmes with the new iPhone4s Static/Crackling Noise! Is there any solution?

We have sevral iPhones4s all the same problme... even replacing the iPhone 4s does not solve the Crackling Noise.

Is there any statement from apple??

IMRAN

Level 3

502 points

Nov 25, 2011 2:15 PM in response to GoldRocket

Sorry to say, I am posting this from the Apple Store Smith Haven Mall NY, where I bought the White iPhone 4S 64GB only to detect the static noise. (I did notice in reading this thread that a great number of White phone users are having this problem, but I can't be sure).

The next available genius is in 3 hours, so it is not worth waiting if even the replacement will have the same issue. I did restore, and as an electronics engineer am pretty confident that having people restore the phone's data can fix what seems to be obviously a design or manufacturing defect. If it is a firmware fixable issue, restoring would have worked for other people already.

Love Apple but after the horrible experiences with iCloud and now with the 4S, I am pretty disappointed in them.

Imran Anwar

lily1014

Level 1

0 points

Nov 27, 2011 9:29 AM in response to GoldRocket

i have the same problem in uk,

iphone 4s, three, ios5.0.1 16g white

Nov 28, 2011 4:53 AM in response to lily1014

The same problem in Czech, i have second iphone 4s, both make static noise during connecting to 3G network.

reblace

Level 1

0 points

Nov 28, 2011 8:43 PM in response to GoldRocket

Same problem. Wihte iPhone 4s 16GB. Just got it replaced today and the new one has the same issue. My friend got his replaced with the same problem just recently.

Nov 30, 2011 8:13 AM in response to GoldRocket

I've been having the same problem with my one week old iPhone 4s, went to the apple store and i had to schedule an appointment in two more days. i hope they at least replace my phone and don't act like at&t people that pretended the noise was not there.

Nov 30, 2011 2:22 PM in response to GoldRocket

We are on our third iPhone 4s in six weeks. All 16GB white models.

My wife swears that this new one was not staticy until I updated to 5.0.1. Now, she gets lots of static again and numerous dropped calls. I'll have to see if I can somehow revert back to 5.0. If we cannot resolve this, the iPhone will have to go and I'm getting her a Droid until this is resolved. I myself am on a Galaxy S II and no issues at all.

dpenew

Level 1

4 points

Dec 2, 2011 3:05 PM in response to Eric Townsend

Same tome 4S 16GB white, today I got a replacement with the same problem, I am getting very frustrated, many restores and still the f**king noise persist. I've been using Iphone's for 3 years now and I've never had any issues with any one of the previous models and now this. I got this phone two weeks ago, and I've been using it for two days, because the other time I was waiting for the replacement.

😠😠😠

*Important--iPhone4s Static/Crackling Noise