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*Important--iPhone4s Static/Crackling Noise

All,


There seems to be an increasing number of complaints coming in of iPhone 4s static/crackling noise coming from the phone when placing calls. I personally had the same problem on an iPhone received 10/14. Replacement devices seem to be having similar problems. Here are the following symptoms:


-Very intrusive and abnormal crackling/static noise can be heard through the ear piece while on a call. More obvious in a quiet room.

-When call ends, the sound can STILL be heard coming from the back of the phone. Which means the source of the noise may be coming from there?

-Atleast one person noted that the noise can be stopped by shorting out the signal by placing hand over two top antenna bands forcing a "switch".

-Replacement devices are having same symptoms.


Is anyone NOT having the the symptoms described on the new iPhone4S?

iPhone 4, iOS 5

Posted on Oct 19, 2011 8:48 PM

Reply
188 replies

Dec 2, 2011 4:10 PM in response to lukas501

Sorry it didn't work for you. The noise was driving us crazy. I did a call from my home land line to apple. I even called from my iphone4 to the noisey iPhone4s so they could hear the noise. One minute it was doing it badly. The next minute she walked me through the steps and it was like a miracle! I hope it does save someone some trouble.... And hey it only takes a few minutes to try it.

Dec 3, 2011 7:32 AM in response to pwsher

I just tried but it's not working for me. Sometimes the noise is there, sometimes not. If you shake the phone when you speak or you tap with a finger on the back the noise is coming and going, like something is not in place and it's not making contact. It was the same with the one which I got before the replacement.

Dec 3, 2011 10:29 AM in response to pwsher

I am sorry to say that I too was jerked around by Apple. They KNOW swapping phones will not fix it but the guy in the store confidently told me how only 1-2 people out of 100 come back with the problem after swapping the phone. That is because they don't want to waste time. Duh.


I went through the hassle of waiting, getting a replacement phone (which is also unfair to consumers, when a 3 day old phone can be swapped out for someone else's weeks {or in coming months} months old refurbished phone, and still not solve the problem.


I tried the reset of Network settings too. Unfortunately, it did not work and the crackling is still there.


I have emailed a note to the MacWorld people. Perhaps you will consider that too. Apple, like most companies, pays more attention to a problem when it is in the media and can lead to people holding off buying the phone.


Thank you.


Imran Anwar

Dec 4, 2011 11:54 AM in response to GoldRocket

This is my 4th iPhone 4s. I originally bought a brand new one from Verizon wireless and then I went into the apple store and have received 3 more phones! This static issue is DRIVING ME INSANE! I've called apple twice and they've said that since I've gone through 4 phones that there's nothing they can do! I've been with Verizon wireless for years now and have NEVER had an issue with they're coverage. I've been a droid user since droids were released and have always a CRYSTAL CLEAR line while talking on the phone, but with the apple iPhone 4s there's static and echoing! I wish ape would be an HONEST company and fix the problem. Something like this can drive someone to go to the apple home office in Cupertino and shake everyone's hand :)

Dec 4, 2011 12:03 PM in response to GoldRocket

The only consollation I get from reading these posts is that I am not the only one, but as Steve Jobs would say:


This iPhone 4GS is ****!!!


Coverage is ****, half the time I have no signal, or I have to restart the phone, battery life is not even one day, while running NOTHING, and the sound is badly moulded with crackling noise.


So, this is realy, realy realy ****!!! I missed an important phone call because of no service. Thanks Apple for NO SERVICE.

*Important--iPhone4s Static/Crackling Noise

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