My apple tv won't recognize my apple id

This is the answer for gen 2 ATV. I suspected this and then tried. Worked perfectly.

1. Open any web browser on any computer and go to appleid.apple.com.
2. Log in to the Apple ID you want to disable two factor authentication for, you may need to use two factor auth to gain access to the account.
3. Go to the “Security” section of account settings and choose “Edit”.

Turn off 2 factor authentication. Has a few steps but this fixes it.

Hi. If you're having trouble logging in on Apple TV 2 or 3 using 2-factor authentication, try the method in this link: Re: appleTV keeps asking for appleID, password and authentication code circularly. Enter your Apple ID and password, but do not send it. Use Settings on your phone to get a code, and add the code right onto the password, with no space or punctuation.

Have you ever reset your Apple ID perhaps because you have forgotten it or other reason? This is fine we all do it...BUT...have you made a purchase or clicked a free one with this reset Apple ID ???A big question!

You need to go into iTunes on the device you have pc, pod or phone etc and download a free app or make a purchase with this new reset Apple ID. It will say you haven't ever bought anything using this new Apple ID REVIEW YOUR ACCOUNT . Make sure the automatic boxes are filled for them to see your are really the person- continue - hey presto you are ready to start shopping!! Don't shop (this time!!) Go to wherever your Apple TV box is connected - upstairs or downstairs wherever - sign in with the Apple ID you are using - hey presto. Please don't think of complicated stuff and routers until you have tried this. It can be minefield and send you up the wall.

I have tried replying but can never find my help. Make sure you have bought something from iTunes using the present Apple ID you have...PARTICULARLY if you have reset it.

(even downloaded a free one) then Apple TV box will recognise it.

Last nite we had company over to watch a movie that I attempted to rent for $5.99 from iTunes using my Apple TV. It would not accept my password for my Apple ID. After several embarrassing attempts in front of a roomful of people, I went to Amazon Prime and rented the same movie for $3.99. You guys had better figure this out as more people will do what I did.

Exactly the same problem. I am going round in circles. I have even changed password and can access itunes account on my computer. I have tried typing in .com as letters as well and have added the verification code to the end of the password as instructed elsewhere. Nothing works.

I had the same problem getting my password to work on my AppleTV (gen2). I found that when I (finally) turned off two-factor authentication through iTunes my AppleTV allowed me to log in.

I don't know if this works for other generations of AppleTV but it's worth a try.

I had the same issue and read that older generations of AppleTV than 4th generation do not allow two-factor authentication. To get the AppleTV to accept password only, you will need to go into your account online at appleid.apple.com and the edit security settings to turn off the two-factor authentication.

My Solution for being barred from iTunes.

1. I used the RESET Apple TV Option (not Restore although I am sure that would work fine).

2. Once it had reset I followed the instructions and I used my iphone, i.e I touched the Apple TV with the phone when asked to.

3. This allowed me to enter my ID and PW via the phone which is less tedious than the remote

4. After a step or two I went to Movies Purchases and had to re-enter my ID and PW (with remote) but this time the 6 Digit Code worked and I was into iTunes.

I had to check a few minor settings but its now fine

I hope this helps.

I was running into the same issue. Then I realized I was using two-factor authentication with my apple ID, which, after entering my apple ID password on my apple TV, my other devices provided a 6 numeric character code that I needed to enter. There wasn't any place on my apple TV to enter this code. So, I logged into appleid.apple.com, turned off two-factor authentication and am now able to start up Home Sharing on my apple TV. Just be sure to turn two-factor authentication back on if you want the extra security.

Hi Sledgehamer. Not sure what you tried. Have you tried the method in this link: Re: appleTV keeps asking for appleID, password and authentication code circularly?

Is the iTunes Store location set correctly on the Apple TV.

Settings > General > iTunes Store

Have you purchased/rented anything from the Apple TV before.

Does your new password contain anything other than alphanumeric characters.