My apple tv won't recognize my apple id

I was running into the same issue. Then I realized I was using two-factor authentication with my apple ID, which, after entering my apple ID password on my apple TV, my other devices provided a 6 numeric character code that I needed to enter. There wasn't any place on my apple TV to enter this code. So, I logged into appleid.apple.com, turned off two-factor authentication and am now able to start up Home Sharing on my apple TV. Just be sure to turn two-factor authentication back on if you want the extra security.

I have the 1st gen apple tv, when you sign in using the remote, do not use the ".com" autofill when you type in your apple id. type the extension using each individual letter on the sign in keyboard Before you hit the "done" selection.

Have you ever reset your Apple ID perhaps because you have forgotten it or other reason? This is fine we all do it...BUT...have you made a purchase or clicked a free one with this reset Apple ID ???A big question!

You need to go into iTunes on the device you have pc, pod or phone etc and download a free app or make a purchase with this new reset Apple ID. It will say you haven't ever bought anything using this new Apple ID REVIEW YOUR ACCOUNT . Make sure the automatic boxes are filled for them to see your are really the person- continue - hey presto you are ready to start shopping!! Don't shop (this time!!) Go to wherever your Apple TV box is connected - upstairs or downstairs wherever - sign in with the Apple ID you are using - hey presto. Please don't think of complicated stuff and routers until you have tried this. It can be minefield and send you up the wall.

I had exacrtly the same experience tonight. Apple TV was not recognising my AppleID & Password combination but that same combination worked fine on all my other computers and iOS devices.

I blundered into what appears to be a fix. Basically I went to "Settings/iTunes Store/Location" and changed the location from UK (my actual location) to something else (I chose United States) and then back again to UK.

Then I tried logging in again and my Apple ID / Password combibation were recognised correctly again.

HTH.

RESOLVED: Not sure why (but probably user error) my previous attempts at changing my password did not work. I changed it via iTunes and everything fell into place.

This is what worked for me...

-First I changed my username on icloud from an old email address to a new email adress and because of ical sync issues i was having on my macbook.

-After making this change AppleTV no longer would recognize my user name/pword.

-Like everyone else AppleTV kept promoting me to enter my user name/pword but to no avail (frusterating)

Steps to fix:

Go to setting:

1.update itunes pword

2. update icloud pword

3, update itunes pword on itunes (on macbook)

4. RESTART APPLE TV

5. GOOD TO GO!

I managed to solve my problem, i started a wifi hotspot using my phone and logged into it on the ATV, it now worked i could login to my itunes account and start watching series and movies.

i then went back into wifi settings looked for my wifi router and logged in. and now that also worked

P.S Apple, how about you solve your ENORMOUSLY BUGGY WARES!

Original post!

"

I also have this problem!

i have

• restarted
• writing ".com" myself
• reset factory settings
• tried ethernet cable
• tried WIFI
• changing password several times and restarting ATV after setting a new password
• tried setting new region,language (dono why, desperate)
• tried having my brother login using my info on his ATV, did not work
• Updating software
• RESET MY WIFI ROUTER

"

My Solution for being barred from iTunes.

1. I used the RESET Apple TV Option (not Restore although I am sure that would work fine).

2. Once it had reset I followed the instructions and I used my iphone, i.e I touched the Apple TV with the phone when asked to.

3. This allowed me to enter my ID and PW via the phone which is less tedious than the remote

4. After a step or two I went to Movies Purchases and had to re-enter my ID and PW (with remote) but this time the 6 Digit Code worked and I was into iTunes.

I had to check a few minor settings but its now fine

I hope this helps.

To solve this problem I had to update my iTunes credit card on file - then Apple TV would accept my Apple ID. Go to your iTunes account first.

I Fixed it: I removed the wifi-connected, then used my iphone as wifi. Then it worked!! Then I switched back to my regular house-wifi. All OK

Nothing worked for me, until I took my AppleTV (model 2) into an Apple Store Genius bar.

Eventually, using various techniques including the USB connection, they managed to get up to date firmware installed. I had them pair it with my iPhone via bluetooth, so I could do the password entry that way.

It will also pair with any Apple wireless keyboard. Much better!

Now, it works great again. It is our favorite way to access Netflix streaming and the like.

I recommend this remedy. I do think it un-Apple like that this is necessary.

The solution for me was this: when you type in your Apple id do not use the ".com" or ".net" instead separately type in each of the letters.

After a wasted hour of nonsense this worked immediately.

edp

I tried typing the ".net" part and that did not work for me. What did work was disconnecting the Ethernet cable and just connecting through WiFi. The main problem seemed to be not being able to connecting to the network. As soon as I did that I was able to connect and home sharing and air play started working.

Thank you!! I tried to fix this problem for hours and the only thing that work was this, I was ready to throw the ATV out the window.

For those with the same problem, I tried the same things as Kalenen, but the solution is to create a Hotspot WiFi with your cellphone and connect to iTunes, then connect to your local Wifi again, and problem solve. So easy, but finally fixed.🙂

Ok, I spent some precious weekend hours struggling with this same issue. My Apple ID worked fine on my laptop, but I could never successfully log into Apple TV with the same user name and password. For me, the problem seemed to be that the passwords I was using were too similar to old passwords. What worked was when I tried an entirely new password. Go figure. Message to Apple: communicate these things please rather than have your users spend hours guessing at what the problem is.