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Why can't I get in-app purchases?

Why can't I get in-app purchases?

iPad 2, iOS 5

Posted on Oct 22, 2011 6:34 PM

Reply
70 replies

Nov 23, 2017 4:54 AM in response to SLCook

I tried this...it didnt work it says purchase can not be completed please contact apple support or something and i did....but they disabled my account please help!

SLCook wrote:


I scoured the web, and found the solution: sign out of your iTunes account in settings>store and try the in-app purchase again, it prompts you for a sign-in, and after that all is as it should be again! 😀

Jan 6, 2012 4:48 PM in response to King_Penguin

We are having this same problem with our Iphones and before you ask yes these phones are allowed to make in-app purchases. This is happening for all apps not just one or two and all of our Iphones. We have even asked several of our friends with Iphone and they also are unable to make in-app purchases. We can go into the app and go to the in-app purchase area and we see what is available but we are unable to make any selections. We have contacted apple care and they have had us reset the settings for in-app purchases and we still get have the same problem. Since this is happening on all our Iphones 3s, 4, and 4s. It leads me to believe that it is an issue with the Itune store not allowing in-app purchases. Is any one else having this problem? Had this problem but was able to get it fixed, what did you have to do to get it where you could make in-app purchases.

Thanks

Jan 8, 2012 1:45 PM in response to Euclyd

No there is no error message coming up. So when we talked to apple care two times about this and tried all things they told us to try and nothing worked they then told us that it was an Itune store issue. After talking with Itune they are telling us to contact Apple that it is an apple issue. Looks like apple and Itune do not want to admit that there is a problem and that they do not have a work around.

Jan 9, 2012 12:35 PM in response to nelson275

Ah, thanks guys. Thought I was alone the past days.


Tried in-app purchases in three different apps without success. Buying of new apps works for me. Having the problems on iPhone 3GS and iPad 1, both with OS 5.0.1. The messages seem to depend on the app.

On "There was an error purchasing this item. Please try again". One "Verbindung mit iTunes Store nicht möglich" (german app). An two other apps just didn't give any message.

Why can't I get in-app purchases?

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