sgflyr wrote:
Going to Apple Feedback, the Apple Store, and calling Apple Support has produced no solution. Please join me in writing:
Tim Cook
CEO Apple Computer, Inc.
1 Infinity Loop
Cupertino, CA 95014
As stated before, Apple has a very small percentage of the worldwide computer users. Having to hold the 4S upside down or use third party software to rotate pictures/video so that we can send them to non-Apple users is unacceptable. It is apparently Apple's way of making everyone buy an Apple for all uses while forgetting that 80-90% of the world does not have Apple computers.
Himz. Oberoi, chs24, and others apparently do not have problems because they are 100% Apple and have no friends/acquaintances that are non-Apple users.
sgflyr wrote:
Please refer to my comment on page 6 about writing to Tim Cook, CEO of Apple (and his address). To Apple's credit, I got a call from the Apple exec offices within a very few days of sending my letter about the picture/video problems. The person who called me was extremely courteous and helpful. She waited on the line until an Apple engineer came on the line. However, the good news stops there. The engineer was unaware of the problem. After being shown this discussion forum, he essentially stated that "Apple was simply complying with the industry standard". His position (and I guess Apple's) is that there is not a problem. Amazing!!!!!
You can write all you want here and on Apple Feedback and NOTHING is going to change. Strongly suggest writing directly to Tim Cook and voice your displeasure. If enough people write with the same problem, maybe the Apple engineers will finally believe there is a problem. Again, attacking each other will accomplish NOTHING.
It is sad that a third party can write SnapBot (which seems to work well with pictures), but Apple cannot write an app to solve the issue. Any experience with SnapBot with videos??
Don't complain, write a letter (not an email) to Tim Cook, Apple CEO.
Sorry but I had to repost Sgflyr's two previous posts above.
The more important questions in this whole fiasco is how many of you have written to Tim Cook. I know for certain 2 of us have. Anyone else? If not, this will never get fixed beause Apple don't participate in these threads...