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Can't edit photo imported from iphone 4S

After importing my photos to my PC (Windows 7) from my iPhone, I'm unable to edit them (for example, rotate, crop). I get the following error "this photo can't be saved because of a problem with the photo's file properties"

I check the properties, but they seem fine - all the right permissions, not read-only etc.

Occasionally, I will be able to edit a photo. Say 1 out of 10 of those imported. I can see no differences between these files.

I've also tried using different photo editors/viewers with no luck.


Any ideas?


Thanks!

iPhone 4S, iOS 5

Posted on Oct 28, 2011 6:15 PM

Reply
248 replies

Jul 22, 2012 6:24 AM in response to SeeingClearly

Using paint will lose your original photo quality. Just opening in Paint and saving will bring down your photos size about 75% of it's original size. I'm not sure how to maintain the original file size in paint so I didn't explore paint further.


However, using Microsoft Office Picture Manager worked perfectly for me without losing meta data. Original file size/quality preserved without editing. Just open in MOPM and flip and save.

Aug 1, 2012 7:53 AM in response to Andre3G

I found 2 potential solution to this problem, for window users. I am using window 7 Pro SP1 and iphone 4S on lenovo T430s


1st solution for people who is important NEW photos from iphone 4S and should also be set from now on so that you don't need to use solution 2.


take some photos with iphone 4S and then plug into computer, when the import dialog occurs, click the import settings, then click "Restore Default" button, then change the setting of "Foldername" to "Date Taken + tag". When you click okay, there will be a message that the settings has to restart......After the import, you can edit/rotate the photos. I suspect the 'magic' happens when the settings was restarted and the photo was imported 'correctly'. If you leave the settings untouch, subsequent photo imports will still have the mess up photos metadata! So this method is troublesome, but at least it saves me the trouble of correcting multiple photos.


User uploaded file


This seem to solve the problem for me. Please try it and see if it works for you. if not, please post here.




2nd solution is for people who have already some imported photos that have the corrupted metadata. This idea is from tomhardware forum. You need to download stripper from http://www.steelbytes.com/?mid=30&cmd=download&pid=15&lang=eng


After download, you will see a folder with the program in it. Any photos that you drop onto it will have the metadata stripped and the file saved back to the original location. What happens is information such as date/time, camera information, GPS location of photo taken are all stripped. These photos can then be edited, rotate normally.


NOTE: You can run the software and click the "Preserve file date and times" so that at least this information is preserve while the rest of the information is stripped.

Aug 6, 2012 8:17 PM in response to m1mason

EASY FIX with a single program to do all your photos at ONCE!


Easy Fix for people who cannot edit Iphone photos on their Windows Computer!

Download a Program called Format Factory (It is a program that changes files from one format to another works great for video files but also does Images PC only) http://www.formatoz.com/download.html - They are legit, they take profit through donations (no adds)


1. Download and install Format Factory to your windows computer.

2. Double Click and launch Format Factory then select Photos on the left hand side and hit "all to JPEG"

3. Click Add file and navigate to where your photos are.. highlight them all Ctrl+A and hit Open, then hit Ok..


4. Hit Play.. and your done.. it will take your photos and re-convert them into JPEG images.. Click on the icon that says "Output folder" to see where your photos went.


Note: Your original photos (ones that cannot be edited) will still be wherever they where at the beginning. Drag the originals to the trash (or another folder if you dont want to loose them) and replace them with the ones from the Output folder..


I tested this on a Windows 7 Computer and it works

8/6/12

Bernard (Former Applecare advisor)

Aug 26, 2012 11:34 AM in response to ecbtx

This Works! I have Windows 7


Go to "Start"

Go to Microsoft Office Picture Manager

Select "Add New Pic Shortcut" on menu of the right side of the screen

Select "Pictures"

Select "Album/s

Select "Add"

Open Album

Click on picture you want to rotate (have to do one at a time and repeat this process for each picture)


Right Click and a menu comes up on the right side of screen


Click "Rotate the picture" rotate and hit save under "File" on tool bar at the top left of your screen


Repeat process for each picture, when done, and you try to exit it will aske you if you want to save it, Hit "Save"


Go back to the orginal place you upload your pictures to and they should be straightened.

Aug 26, 2012 1:35 PM in response to Bocky5

OR save all that work, isntall Jpeg Lossless Rotator and rotate as many as you want at one time from the directory where you uploaded the pictures. I'm continually surprised all the labour intensive methods people are suggesting when JPeg Lossless Rotator is dead simple to use.


http://www.daleisphere.com/easily-rotate-locked-iphone-4-and-4s-photos-in-window s-7-with-the-free-jpeg-lossless-rotator/


I still have my fingers crossed that this will be solved in iOS 6 due out in October!!!


...Dale


Message was edited by: Dale Dietrich to correct the URL.

Sep 4, 2012 11:12 AM in response to ecbtx

There is so much chatter (13 pages?!?!) on this topic, and going back soooooo long I find it amazing that NO ONE from Apple has chimed in, let alone come up with a solution for this menacing issue. This said, it's also too bad that all the wild n crazy solutions the many hackers here are coming up with can't be deleted so that only the BEST solution can remain... that is, short of Apple coming up with a fix!


Listen up, peeps... DALE DIETRICH has posted here on this topic for some time and clearly knows what he is talking about, and conversely presents a SIMPLE, QUICK AND SENSIBLE APPROACH to resolving this issue. jpeg Lossless Rotator is THE way to go, since Apple can't seem to figure this out!


THERE IS NO NEED TO REINVENT THE CHIPSET HERE! THIS WORKS AND IS TOO EASY!!!!!


Click this link and your problems with being unable to rotate images taken with your iPhone are resolved in minutes. You won't believe how much this will simplify your life....


http://annystudio.com/software/jpeglosslessrotator/#jpegr-download


Dale, many thanks for your wisdom. This is a REAL solution and it works perfectly!

Can't edit photo imported from iphone 4S

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