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Can't edit photo imported from iphone 4S

183480 Views 247 Replies Latest reply: Jul 9, 2013 6:34 PM by Dale Dietrich RSS
  • Dale Dietrich Level 1 Level 1 (0 points)
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    Feb 19, 2012 10:47 AM (in response to Jcaban)

    Then take a look at my blog post and the video I did of this Joe:

     

    http://www.daleisphere.com/easily-rotate-locked-iphone-4-and-4s-photos-in-window s-7-with-the-free-jpeg-lossless-rotator/

     

    You'll see in an instant what I mean and how it works and how its easier. My post is written for average people to use and understand. It's as easy as pie. All that 'integration into the shell' means is that when you right click on the image (or images) when looking at it/them in Windows Explorer, you'll have two more options to choose from on the menu. click on rotate left or rotate right and you are done. You never have to actually run JPEG Lossless Rotator or open your images in it etc. Again, if you look at the video you'll understand in a minute or two what I mean and how easy it is.

  • Jcaban Level 1 Level 1 (0 points)
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    Feb 19, 2012 11:03 AM (in response to Dale Dietrich)

    Nice Dale.  I saw the video and it does look easier but if I'm already viewing the pictures/editing them in WOPM then I can just edit and rotate them there. I'd rather use a Free program made by Microsoft for windows to edit photos downloaded to a windows environment. I'm very suspicious of free programs downloaded to windows based computers that are not originated by Microsoft unless I am familiar with the company that manufactures the software. I've downloaded some bombs in the past.

  • Dale Dietrich Level 1 Level 1 (0 points)
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    Feb 19, 2012 11:14 AM (in response to Jcaban)

    Couldn't agree more with you on those points Joe. I use Windows Live Photo Gallery to manage my photos and the iPhone 4 photos are equally locked in that app. If I could have rotated them in that app without quality loss I wouldn't have gone this route. If I already used WOMP (sounds like indian food ) like you do to manage my photos then I would probably do as you are doing now.  I did scan JLR with my anti-virus app before I installed it to be sure it was virus free. Also, others on these various forum have recommended it. So I'm pretty confident that its fine. However, your take about being cautious of malware is well taken. Always good advice.

     

    FYI ... I don't know if yo noticed, but when you import videos taken with the iPhone 4S they also end up upside down in Windows 7. I'm doing a video on how to solve that problem right now. Hope to have it up on my blog in the next day or two. The 4S takes marevelous photos and videos but these bugs make it extremely annoying to use with Windows 7 right now.

  • Jcaban Level 1 Level 1 (0 points)
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    Feb 19, 2012 11:21 AM (in response to Dale Dietrich)

    Great video by the way. You put together some quality stuff. I muddle around in this stuff enough to get myself into trouble sometimes! I'll be looking for the Windows 7 fix. I will upgrade from Vista eventually!

  • TizzyFurry Calculating status...
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    Feb 19, 2012 12:42 PM (in response to ecbtx)

    I followed this discussion for a long time and I think the best, simplest solution without having to strip out potentially useful metadata is to use the JPG lossless rotator utility.  It puts "Lossless Rotate Left" and "Lossless Rotate Right" in the context menu when you right click on any image.  By the way I read in the news that Apple is sitting on a mountain of cash.  How about using some of that cash to pay the programmers to fix these bugs.

  • Dale Dietrich Level 1 Level 1 (0 points)
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    Feb 19, 2012 2:19 PM (in response to Jcaban)

    Hey Joe. No need to wait. I'm sure JPEG Lossless Rotator would work equally well in Vista.

     

    FYI, I finished my other related tutorial.

     

    Easily Rotate iPhone 4S Videos with Freemake Video Converter

     

    http://www.daleisphere.com/easily-rotate-iphone-4s-videos-with-freemake-video-co nverter/

  • K from NYC Calculating status...
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    Feb 22, 2012 2:05 PM (in response to ecbtx)

    Found a solution.

     

    1.) Open Picasa on your desktop (make sure you have the latest version of the desktop software).

     

    2.) The folder on your desktop that contains the files for the iphone 4 or 4s pictures will appear automatically, and once they were pulled in, then the Picasa software (for me) auto-rotated the pictures correctly.  If any of the pictures do not auto-rotate correctly, just rotate them manually within Picasa. 

     

    3.) Once the pictures are loaded in Picasa and are all rotated correctly, click the little computer file disk logo for saving and choose "Save to Disk."   The correctly-rotated pictures are saved to your Windows File Folder that contains the source files for the pics.

  • princeraghuram Calculating status...
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    Feb 27, 2012 8:12 PM (in response to ecbtx)

    Guys, please use picasa photo viewer temporary. It aint problem with Apple or MS. It is with the windows photo viewer which doesnt recognize in which mode(potrait/landscape) did the actual pic was taken.

     

    Correct me if I am wrong..

  • Globmont Level 1 Level 1 (0 points)
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    Feb 28, 2012 2:31 PM (in response to ecbtx)

    I figured out what the issue is. I am using Windows 7 and there should be a little lock symbol over the images which are giving you these issues. To get the permissions and remove the lock symbol you just have Right Click > Share With > Homegroup (Read/Write). This fixes the issue with the lock symbol and gives permissions back.

  • YuSwa Calculating status...
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    Mar 11, 2012 8:43 AM (in response to Globmont)

    I'm guessing it has something to do with the HDR or face recognition data, which is put into the meta data. Pictures where your face is clearly on, are not able to rotate in Windows. Scenery pictures are no problem. I circumvented this issue by opening the file in Paint, rotate it, then save it, and then everything is fine, without downloading possible spy-ware programs or removing meta data.

  • mroy1 Level 1 Level 1 (0 points)
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    Mar 11, 2012 11:03 AM (in response to YuSwa)

    The issue appears to be fixed with IOS 5.1.  The photo's that are taken using the volume button still show up in Windows 7 upside down but now I am able to rotate them and perform additional edits within Windows with no issues.  Maybe by IOS 6 they will fix the entire issue.

  • mlb32704 Level 1 Level 1 (0 points)
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    Mar 12, 2012 12:19 PM (in response to ecbtx)

    Wow, a lot of posts to weed through   Yes, I'm having the exact same issue.  Yes, I called Apple Support and they were clueless.  To recap, I take photos with the iPhone 4S in portrait mode, using the home button. My iPhone and the iTunes library supporting it are up to the very latest versions available. I use Windows Photo Viewer on an HP desktop running Windows 7, to view, manage and/or occasionally rotate pictures before saving them. If I have to do anything more than rotate or toggle through pictures, I use a more upscale and robust photo editing software package. This system has worked absolutely fine for me, for years, until I migrated to the iPhone 4S about a month ago.  Now, I wind up sending folks a lot of sideways images, a known issue, I understand it and choose not to turn my phone sideways or use other buttons to take a picture, not impotant, this is not the big issue.  The BIG issue is that when I rotate pictures within Windows Photo Viewer, whether I try to toggle to the next or previous picture, or save the one that I just rotated, I get the dreaded "Windows Photo Viewer cannot save this picture due to an error with its properties" message.  It's really more of a pain and a big waste of time more than anything.  I'm just glad to see that I am not alone   Hey, I like Windows Photo Viewer, mostly because it's simple, easy, it allows me to toggle back and forth between pictures, and one click to email, open a true photo editor, etc.  But I am not attached to Windows Photo Viewer, I am up for anything and everything in the way of alternatives to Windows Photo Viewer (i.e. Picassa, Paint, Lossless JPG Rotator, whatever), so long as it provides the same kind of basic functionality, but all of the functions that I just mentioned.  Otherwise, I'd like to just get Windows Photo Viewer working with the iPhone 4S without issues.  Look at all of the posts on this one!  Does anyone at Apple know or care about this?? Thanks in advance for your help.

  • mlb32704 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 12, 2012 12:30 PM (in response to mlb32704)

    OK I"m sure that someone has already made this suggestion, this utility is a little bit tedious but it DOES work.  You basically drag and drop any photos that give you the "properties error" message into a little window and WAH-LAH, it works, no more message after rotating and you can save a group on the fly and still use Windows Photo Viewer.  And it's free.  So I'm happy, hopefully Apple and/or MS will come up with a REAL fix for this issue one of these days

  • kgamble88 Calculating status...
    Currently Being Moderated
    Mar 20, 2012 1:57 PM (in response to ecbtx)

    This is a software issue on your iPhone.

     

    You will need to restore the iPhone as NEW either using itunes, or do a erase all content and settings on the device under settings>general>reset>erase all content and settings.

  • randyaa Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 22, 2012 5:52 PM (in response to ecbtx)

    I have this same issue.

     

    iOS 5.1 (but I've been experiencing the issue begining with the iOS 5 beta)

    iPhone 4s (but I've been experiencing the issue begining with iOS 5 beta on my iPhone 4)

    Windows Vista Ultimate

    Windows Live Photo Gallery (used for import and editing)

     

    The problem seems to be getting slightly better since some of the photos are now imported with the correct orientation but some are not.  In any case I can't edit ANY of the pictures regardless of the correct orientation or not.

     

    Error received when attempting to rotate photo:

    rotation-failure.png

    Error received when attempting to crop a photo:

    rotation-failure-2.png

    I've attempted playing with the files permissions/properties in windows with no luck.

     

    Pretty aggrivated.

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