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Apple TV just lost the ability to play content via home share.

I was playing a movie via home share from my iMac. When it ended I tried to play another movie Apple TV entered an endless loop trying to conect. Havent been able to connect via Apple TV(2) since. Anyone else having problems like this. About a week ago there was a similar problem where Apple TV could not authorize. Is this yet another problem with Apple's servers?

BTW this is not a new installation and there have been no hardware or software changes.

iMac, Mac OS X (10.7.2), Early 2011 iMac 27 inch INTEL 12 GB

Posted on Oct 28, 2011 6:29 PM

68 replies

Oct 28, 2011 7:20 PM in response to Thomas Merriewether1

Same problem here. It started, to the best of my knowledge, about 2 hours ago. I've restarted the computer. Restarted the AppleTv. Restored the AppleTv. Nothing. Maybe this is similar to the issue a few weeks ago where purchased movies wouldn't play. Maybe. Hopefully it gets sorted out soon. My daughter cant get enought of the Toy Story triligy.

Oct 28, 2011 7:21 PM in response to Thomas Merriewether1

Me too. This afternoon I lost my ability to use my ATV 2.

All I get is the spinning gear.

I had 20 people at my home theatre to watch a movie,

This is REALLY Bad

Oct 28, 2011 7:22 PM in response to Thomas Merriewether1

Same thing here......

Oct 28, 2011 7:22 PM in response to Thomas Merriewether1

This is the second major blunder Apple has made since iCloud subsumed everything in the Apple Ecosystem. Something as simple as playing a movie I paid for off an iMac I payed for to an Apple TV I paid for fails because of some kerfuffle at Apple's authentication/authorization hub! This is not acceptable. I can watch DirectTV during a thunderstorm and get this kind of quality experience!

Since iCloud went on line, mail, adress book entries, ... you name it has been beset with glitches. I love Apple products but I'm beginning to wish that

1. Roll back Lion until its worth using

2. Give me my lame old Mobile-Me. It may not have been glamorous but it never kept me from watching my own movies.

3. Apple would either acknowledge these problems or make such a gesture moot by fixint ehr !#$$@%$# things!

txmac2

Level 1

0 points

Oct 28, 2011 7:27 PM in response to Thomas Merriewether1

Same here. I will be watching this thread - hoping for an answer soon. Just paid 19.99 to own a copy of Pirates of the Caribbean and can't stream it from itunes to my TV.

I have reboot, reset, upgraded EVERYTHING. No help.

iSRS

Level 1

60 points

Oct 28, 2011 7:27 PM in response to rmillsnyc

Same here. Right before iCloud launched and now again before (assuming) iTunes Match rolls out (by Monday?)

And count me in to those who whished they didn't do this on Friday nights...

Oct 28, 2011 7:32 PM in response to iSRS

Unplug your Internet connection and video will start playing again. Poor solution I know but it works.

Oct 28, 2011 7:33 PM in response to iSRS

Same failure here. Rebooted everything, no change.

We did find that if we let the spinner spin for 5 minutes it would work. It's as though the data transfer across the home network is very slow or unreliable.

Oct 28, 2011 7:33 PM in response to iSRS

One more try, set letting a video go with spinning circle and BOOM, it starts playing. Tried a 2nd video and still waiting....

Has to be something with authentication. What I dont understand is why is it authenticating on our home sharing video's.

Oct 28, 2011 7:36 PM in response to Thomas Merriewether1

Well, as they say, misery loves company. I've just spend the past hour and a half trying everything I could, including going down the mDNS route. Glad I checked here! Looks like it's Apple having home sharing authentication issues for the SECOND TIME IN A WEEK.

I'm frustrated and I know how to run networks!

Grrrr....

Oct 28, 2011 7:36 PM in response to Thomas Merriewether1

Same here... *sigh* Blu-ray for me tonight.

Oct 28, 2011 7:37 PM in response to Thomas Merriewether1

Same problem here but if I activate it to play on itunes, and play to the apple tv from itunes it works without a problem. It was working just a couple hours ago to.

Oct 28, 2011 7:38 PM in response to WillLinux

Same here. I started Boardwalk Empires only to have a spinny wheel for about 15 or so minutes. It started to play at some point. I stopped it and tried to get Homeland to play, and it just spins.

Frustrating

thekurt

Level 1

0 points

Oct 28, 2011 7:39 PM in response to Thomas Merriewether1

This is riduculous. I found if you wait long enough the media finally begins to play. As far as I'm concerned Apple just bricked my AppleTV and this is not what I paid for. No excuses just fix this.

Oct 28, 2011 7:40 PM in response to Thomas Merriewether1

To be clear, content will play, it just takes a REALLY LONG TIME to load because the Apple TV takes a long time to authenticate your Home Share network. I know this because I can see NO TRAFFIC coming into my Mac mini running iTunes, I see traffic going out of my router to Apple. Eventually the auth requests time out, or go through (can't tell, I'm not sniffing the traffic) and the content begins to play. At least that's my professional assessment of what's going on.

Apple TV just lost the ability to play content via home share.