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Just updated to 4.4.2, now cannot play any videos.

My iTunes Home Sharing seems to work fine, I can see all of the videos on my Mac mini media center share, and I can get to the iTunes store and view the shows that I've purchased. But nothing will play - when accessing the iTunes store selections, I get the "Accessing iTunes Store" message and a spinning wheel forever. When accessing the media on my Home Share, it simply gives the spinning wheel when I select any of the Movies or TV shows.


This was working earlier today, as one of my kids was watching an old episode of Wipeout we'd purchased a while back. I updated the software to 4.4.2, and now, nothing. Help!

Posted on Oct 28, 2011 6:51 PM

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102 replies

Oct 29, 2011 8:13 AM in response to AZTriGuy

When I tried to connect with iTunes on my Macbook Pro with the ATV 2 this morning it went through like normal. No need to try all the tips we tried last night. I selected a ripped movie stored in iTunes and it played with no delay. Last night I followed the tip of letting the ball spin for 5 minutes and it finally started.


So apparently Apple found the problem and corrected it. I am surprised that ATV 2 connects to iCloud when playing a ripped DVD movie on your own hard drive??? At least it's working again.

Nov 2, 2011 9:22 PM in response to AZTriGuy

I am still having the same issue. I have purchased the Psych Season Pass. All 3 of the episodes so far will not play through my Shared Library. I have signed in and out of iTunes, reset the Apple TV, restarted the Apple TV, restarted iTunes and restarted my router. I start the episodes and the spinning wheel just sits there forever. As others have noted, it seems to have coincided with the latest update. What is strange is that all of my other content will play, including other TV Shows. For instance, I have the first 5 seasons of Psych and they all seem to play just fine. I'm only running into the "spinning wheel" on the 3 latest episodes of the show.


After fighting with this for hours tonight, I found something interesting. The 3 newest episodes will still not stream when going into my shared library. But, if I go to the TV Shows menu and select Purchased, those episodes will play from there. BIZARRE. Looks like it has something to do with playing them through the Cloud? Anyone still having this issue? Anyone find a resolution?

Just updated to 4.4.2, now cannot play any videos.

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