FaceTime sound stops working while talking

I have had this problem for some time.

I assume the problem is with the other end user because I have no problems in FaceTiming those on an iPhone or an iPad . . . But if the other user is on the MacBook, the audio falls away from them to me. They can hear me fine.

The persons who have had this problem are on Snow Leopard. Have not upgraded to Lion . . . Don't know if that is a problem or not.

It is frustrating to have to go to Skype to have the conversation.

I've been using my MacBook Pro with 10.6.8 for the past month and Facetime with my brother who has an iPhone 4 without problems. Before that we would connect using my iMac with 10.6.8 and Facetime, and then my sound would randomly cut off (he could not hear me). I'm leaning towards this being a system software corruption. Has anyone tried a clean install of a new system?

I spoke too soon, darn. It just happened using my MacBook Pro!

I can confirm most combinations of imac or ipad or iphones and OS's and iOS's where the mic problem occurs and it doesn't have anything to do with hardware or preferences. I have two friends I AIM with that now have the problem on AIM using Lion.

We don't have a clue and either does Apple which is now obvious with so many reporting the problem to tech support.

If you read the dissicussions you see most every senearo. The latest iOS for the mobil and Lion dropping on Aim.

Tried to use FaceTime on my iMac to another iPhone 4s and the audio still didn't work. Hopefully apple will see this as an issue that seems to be increasing, and as it has been mentioned, arises in almost any scenario. How nice it would be to have our FaceTime back!

This sounds like something similar to https://discussions.apple.com/thread/3388112?start=105&tstart=0.

Try turning down the speak volume (System Preferences->Sound->Output->Output Volume) or the microphone gain (System Preferences->Sound->Input->Input Volume).

This sounds like something similar to https://discussions.apple.com/thread/3388112?start=105&tstart=0.

Try turning down the speak volume (System Preferences->Sound->Output->Output Volume) or the microphone gain (System Preferences->Sound->Input->Input Volume). Do this on both sides of the call.

Im having the same issue. done lots of hunting and can't find any fixes. just want to let APPLE know that this is a wide spread issue.

I have had the same exact error on multiple machines. I used Facetime with Snow Leopard on a 2011 Mac Mini and a 2011 MacBook Pro to try to talk with someone using a 2011 iPod Touch. After a few minutes, they can't hear me. My network didn't make a difference (TWC at home, university system at work). After updating the MacBook at home to Lion, the problem ceased.

Yes the sounds cuts out on me too after several minutes of talk time. Apple, where is the fix??

I have the same problem using Facetime on my iPhone 4S and iPad2 to an iMac. The iMac end can hear me, but after a while I can't hear them. But it seems like it happens after a loud sound on my end. I haven't found a way to fix it except quitting, closing the app (via double click on home button) and starting new. Very annoying. Would love to hear if someone found a solution.

JD

MacBook pro to iPhone or iPad. FaceTime stops working after 2 mins?! Come on Apple!

This sounds a similar issue in https://discussions.apple.com/thread/3388112?start=120&tstart=0.

the problem was probably on Mac side. I came across something like this a while ago. My problem was that the audio gain was set too high on the Mac side. You should try turning down the speaker volume or the microphone gain (System Preferences->Sound->Input->Input Volume). Do this on both sides of the call.

10.6.8 is not the problem for me. I am running 10.6.8 and experiencing the same exact problem as described by other users. The person on the other end of the conversation (iPad2 user) can see and hear me, but after about 10 minutes, my audio (using MBP) drops and the other person can not hear me. Video stills works fine.

Ok, I tried making the suggested changes to the output mic and speakers, with no improvement. Basically, have had to give up using Facetime and return to using Skype (first time I have stopped using an Apple product). Hopefully, someone at Apple will solve this problem soon.