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iPhone 4s freezing

Hello to everybody,

3 days ago I received my new iPhone 4s from the on-line apple store.

I noticed, from the beginnng, the problem of the draining battery: I normally use microsoft exchange and I must use push mail. I'm waiting for iOS 5.0.1 update and I hope that the issue will be tackled (now, starting to work at 8am, at 1pm the telephone has only 10% of battery and I must put it in charge).

But I have another problem that is much more serious. Randomly my iPhone freezes (with switch off monitor and audio) or, perhaps, I think it do it, because the telephone doesn't answer to any phisical input (pushing all the buttons) and the only way to resuscitate it is pushing the on/off button + the home button for more than 10 seconds. In this case I see the Apple logo again and the telephone restarts.. the problem is that: 1) I don't know WHEN and WHY the telephone freezes; 2) when the telephone freezes people who calls me (or send sms) receives free tone but I can't hear the call and, after restarting, I can't see the call or sms in the received calls. THE TELEPHONE HAS NOT BEEN JAILBROKEN.

How can I solve the problem? is this a problem of iOS5? will this problem be addressed and tackled by the new iOS 5.0.1? or is this a simple hardware problem that I can solve asking to Apple technical support to replace my telephone (the telephone has 3 days of life)?

Thank you in advance for your suggestions and support

Nicola

iPhone 4S, iOS 5

Posted on Nov 5, 2011 3:52 PM

Reply
19 replies

Nov 10, 2011 12:22 PM in response to H.M.T

Hello HMT, I haven't posted no more because after 2 times my iPhone did not freeze no more.

I went to the apple store and they told me to wait iOS 5.0.1. With the update everything will be fixed. For these reasons I decided to wait till the update. If anything will change (and I hope no) I will send my iPhone back to the apple store asking them to change it with a new one.

All the best

Nov 21, 2011 5:21 AM in response to nikolex73

I am now on my 3rd IPhone 4S. Each one has had the same problem of random freezing. When freezing, different applications were running so it does not seem to be a buggy app. Apple has willingly replaced my IPhone 4S, but now that I am on my 3rd phone it is doubtful that this is a hardware issue. I am very dependent on my phone for work and am quite distressed about this flaw.

Dec 12, 2011 7:12 PM in response to nikolex73

I'm also the one who has the problem with iphone 4s. It would be worser than your case. I just got it ship from China ( brand new ) and when I open the tray, it wouldn't come out. It was physical damage. I need to ship it back to CA. They replaced another one. I'm so excited to get it and use only 1 day. It was freezing- showing a wheel with a black screen, I called Apple and did everything, press home button, etc. they said I need to return and they'll ship another one. I'm thinking " will I get a real brand new or just refurbished one for my brand new 4 days old... ?


Hope it would not have any problem again and again.


BRAND SHOULD BE AS THEIR PROMISE. I'm quite disappointed with this issues.

iPhone 4s freezing

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