Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes 10.5.1 password irritation

Upgraded iTunes 10.5.1, now when I open iTunes I have to enter my password twice. Why, and how to get around this???

Posted on Nov 14, 2011 3:20 PM

Reply
Question marked as Best reply

Posted on Nov 16, 2011 5:37 AM

For what it's worth: over on the Windows side I see one thread where someone is experiencing a signin popup about enabling automatic downloads every time they fire up iTunes, regardless if they sign in or just cancel out of the popup.


Is that what you are experiencing, or is the language you are seeing just the normal Apple ID sign in dealie?


If it is that ~enabling automatic downloads~ popup, I was presented with that popup twice right after the update to 10.5.1 on the Mac. After seeing it twice, I haven't seen it since. I'm left wondering if that popup is glitchy or whatever iTunes helper service those automatic downloads are tied to is buggy.


Details:


  • I updated to iTunes 10.5.1 via Software Update late in the day on 11/15.
  • iTunes loaded.
  • iTunes seemed to already have my Apple ID noted in the upper right-hand corner where it normally is.
  • Yet, in front of iTunes, was a popup window asking me to log in to enable automatic downloads.
  • It looked legitimate and I did sign in, thinking that I'd use iTunes Match eventually and figuring that the popup was an opt-in bit necessary for either Match or the 10.5.1 update itself.
  • Then, after signing in, iTunes / the updater / (?) brought up the same popup a second time. (????)
  • It didn't seem to have any different language than the first, nor did it have a warning saying I'd fat-fingered my login the first time or the like. So, gritting my teeth, I signed in a second time.
  • That's the last I've seen of it. iTunes isn't asking me to sign in again when I quit / open the application or cycle the system. If I do sign out of iTunes and then sing back in, the signin popup is the normal one, not the one about enabling automatic downloads -- so after seeing that one twice, it's now MIA.
  • Also, if that sign in popup is indeed legitimate (but just glitchy?), I'm wondering what it actually does -- the normal iTunes signin doesn't say anything about automatic downloads, iTunes Match is something else you need to purchase, and within Preferences -> Store, the Automatic Downloads section just shows the three boxes of Music, Apps and Books as being unchecked.


Hopefully the others will have some ideas to help you out -- or similar experiences that may help shed more light on the situation.

170 replies

Nov 26, 2011 1:01 AM in response to powerbook1701

I am finding the latest version of ITunes very annoying. No matter if I de-authorise and re authorise mymachine it still keeps asking me for a password to "Sign in to use this computer for automatic downloads". How can you fix this annoying bug??


I can remember previous versions of ITunes having the same problem. It looks like Apple developers have learnt nothing new and re use old code as opposed to fixing this very obvious bug once and for all. It’s really annoying that if you don’t enter a password or click cancel it will keep popping up looking for a password over ALL other programs. I would expect that in Windows 95.


Does Apple not understand the simple option of allowing saved passwords? It would be standard on a PC butforeign to Apple. I love my IPod touch and use it every day of the week but this annoying popup from Apple is a headache that plagues my laptop every day of the week!!!

Dec 5, 2011 5:19 PM in response to Skiziks

So sick of this bug. The worst thing is - you uncheck the box for auto downloads in preferences, and then when you fire itunes up the next time it's conveniently forgotten that you unchecked the box.


Hey apple - I'll press cancel for the next 40 years if I have to, I'm not signing in despite you trying to force me.


Submitted a bug report to them. Let's see if they allow logic to win rather than smashing their customers in the face with this major oversight.

iTunes 10.5.1 password irritation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.