Previous 1 2 3 4 5 Next 74 Replies Latest reply: Dec 7, 2012 10:40 AM by Michael Allbritton Go to original post Branched to a new discussion.
  • Michael Allbritton Level 6 Level 6 (16,785 points)

    Slicecom wrote:

     

    Sure I could restore from my backup, but I'd lose over 24 hours of organizing, all because some of my songs have been replaced by censored versions. Forgive me for hoping Apple makes it fiction properly like it should have from the start, rather than resorting to time machine and losing all that work.

    It's not necessary to restore the entire iTunes library. Just restore the tracks that were explicit before you downloaded the matched versions.

     

    And, yes, Apple needs to fix the bug. No one is saying they shouldn't. But we also have responsiblity to mantain the integrity of our own data. That is not Apple's responsiblity. As has been stated many times on this forum having a current backup of your personal data is essential for disaster recovery.

  • OWN3D Level 1 Level 1 (0 points)

    I completely agree with everything you said

  • OWN3D Level 1 Level 1 (0 points)

    Michael, i'm not the only one believes that an iTunes library restore is not the solution, we want apple to fix the problem. It isn't the fault of the consumer, its the fault of the producer of a faulty product. They lay claim to trusting the product, you release funds and expect a service in a return. If this exchange isn't what they claimed, then the user has the right to be upset and expect that they fix the problem.


    Now regarding your continuous response of iTunes backup restore. Not everyone has the time or patience to go through their library and figure out just how many songs have been changed. Likewise, not everyone will backup 5 times a day. So when a casual but dilligent user such as myself backs up once a week for example, I'll discover that since my last back up (6 days) i've added and configured 40-50 more songs and I dont feel like losing all my work. Its just really inconvenient, and that is the key...convenience. Afterall, thats what we were sold on when purchasing the service.

  • Slicecom Level 2 Level 2 (290 points)

    I'm just going to start reporting Michael's annoying and uninformative replies. Anyone who has a backup is obviously aware that they can restore from said backup. I cited my own case, which is an excellent example of someone who has exemplory backups (I keep multiple backups), would NOT want to go this route. I also don't want to go through every song I have with explicit lyrics (thousands), just to determine if the explicit lyrics are still there or not. Please stop posting in this thread unless you have something productive to say. WE GET IT, YOU CAN RESTORE FROM A BACKUP, THANKS!

  • Michael Allbritton Level 6 Level 6 (16,785 points)

    OWN3D wrote:

     

    Michael, i'm not the only one believes that an iTunes library restore is not the solution, we want apple to fix the problem. It isn't the fault of the consumer, its the fault of the producer of a faulty product. They lay claim to trusting the product, you release funds and expect a service in a return. If this exchange isn't what they claimed, then the user has the right to be upset and expect that they fix the problem.

    If someone replaces a matched track that was explicit with a track that is clean from the iTunes Store then the way to restore that track in the iTunes library is to restore it from a backup. Or re-rip the CD. Or re-download it from the store purchase history. There's different ways to get a track back. This is the solution to getting the origional tracks back into an iTunes library. Whether you want to take these steps or not is entirely up to you.

     

    Now, if you'll read my post directly above your last two you'll see that I say yes, Apple does need to fix the bug that is causing explicit tracks to be matched with clean tracks. No one is saying the bug shouldn't be fixed. However it is our responsibility as computer users to ensure the integrity of our personal data. That is not Apple's resposibiltiy. In fact, if you've ever read the TOS for the iTunes Store it explicitely states that backing up our purchased music is our responsiblity.

     

    So... when you encounter a problem, such as getting a "clean" track in place of an "explicit" track from iTunes Match. What are you going to do? Are you going to sit around and kvetch and moan that it is Apple's fault? Or are you going to do something the fix the problem locally so that you can enjoy your music? If the former, you're bound to be unhappy. If the latter, you'll need a good backup.

     

    And, again, Apple does have a responsibility to fix the bug. That that does not mitigate our own responsiblity to take care of our own personal data.

  • Michael Allbritton Level 6 Level 6 (16,785 points)

    Slicecom wrote:

     

    I'm just going to start reporting Michael's annoying and uninformative replies.

    Ok.

  • OWN3D Level 1 Level 1 (0 points)

    Still no word of a fix...

  • Michael Allbritton Level 6 Level 6 (16,785 points)

    No, and there will be no announcements. Apple doesn't roll that way. We have to wait for an update to iTunes, I suspect.

  • Trabbbb Level 1 Level 1 (0 points)

    ugh I was hoping I wouldn't get this error, but it happened to me. Got the clean version of 99 problems. So this image seemed relevant...

     

    /___sbsstatic___/migration-images/177/17729251-1.jpg

     

    Let me know when there's a solution, thanks much.

  • roebeet Level 2 Level 2 (430 points)

    Going to take a guess that they might be wrapping a few things up for a major update post March 7th -- thats my guess (and it's only a guess).  

  • lantz333 Level 1 Level 1 (0 points)

    I am having same problem. Jay Z albums replaced with clean versions. How do I fix???

  • Michael Allbritton Level 6 Level 6 (16,785 points)

    Did you read the thread?

  • Rod410 Level 1 Level 1 (10 points)

    This may not be the fix that you want to hear but its the best fix I found is to not use itunes match and use google music. Goto the app store and download a app called gmusic and then sign up for google music and upload all of your music there. Gmusic works a million times better. Its way faster loading songs and it doesnt take away your explicit songs. You can thank me later and my bill is in the mail. lol

  • Huitzilopochtli Level 1 Level 1 (0 points)

    Yes, agreed. I noticed the switch too. And this is some real bullsh*t. I'm an adult. I worked a job and bought music I wanted. I did NOT buy the sanitized goofy versions on purpose. And now I'm playing my music on my computer using a service from Apple I paid for (as well as all their hardware) and they still don't have the respect to not be so comandeering and intrusive. Not acceptable. I like my music the way I like it. I don't need big bro in my room shushing my tastes. Fix, apple.

  • Michael Allbritton Level 6 Level 6 (16,785 points)

    Calm down. Apple isn't doing this on purpose. It is just a bug in the matching process. If you must have the original versions of the song then disable iTunes Match on the iOS device, sync all the "explicit" tracks, then re-enable the service.

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