You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sign In To Use This Computer for Automatic Downloads

Since upgrading to iTunes 10.5.1.42 I keep getting this box when opening iTunes:


Sign In To Use This Computer for Automatic Downloads

Enter Account Name and Password

To use this machine for Automatic Downloads, enter your Apple ID and password.


How can I get this to stop?

iTunes-OTHER, Windows 7

Posted on Nov 17, 2011 2:13 PM

Reply
77 replies

Jan 3, 2012 8:56 AM in response to Chris CA

Interesting that there has been a Mac iTunes update since this problem first appeared. That update did not, however, include a fix for this unwanted login window. The solution offered by "jh366" appears to have no Mac equivalent? I am still getting the sign in mesage twice. I am starting to regard pressing ESC twice after launching iTunes as standard procedure 😟

Jan 3, 2012 10:29 AM in response to TechSTL

I am on Safari Version 5.1.2 (7534.52.7).

Mac OS 10.7.2


I have found that this issue occurs after I select Reset Safari... from the Safari menu.


I have completed all the other previously suggested items, but found that it does not matter. Once I select Reset Safari... it resets the iTunes Store password for Automatic Downloads.


Not sure why these are linked. This is very annoying.

Jan 7, 2012 1:36 PM in response to TechSTL

I discovered that signing in to the iTunes store in iTunes creates a cookie on the Mac. If you have an extension in Safari that deletes cookies on exit, you may be deleting the Apple iTunes cookie, and it will make you authenticate on iTunes startup. For me, I signed out of the store in iTunes, signed back in and then made sure I had the cookies from Apple exlcuded from auto deletion upon Safari exit.

Jan 22, 2012 10:00 AM in response to artimon

At least on the Mac side, artimon is 100% correct. Now I know why iTunes has been acting weird the last few weeks! Thanks for that.


I recommend TechSTL check his browser settings. If he's using Safari, then that might be the cause. I imagine iTunes on windows might rely on an internet explorer cookie, since Safari is not guaranteed to be installed.

Sign In To Use This Computer for Automatic Downloads

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.