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my music will not sync

my music will not sync to my itunes

Posted on Nov 20, 2011 8:38 AM

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20 replies

Nov 3, 2013 6:16 AM in response to William Sommerville

This is ridiculous. But it is the only thing that I found worked. I was waiting for an update as I have spent years addressing PC issues - and I am over being an unpaid computer consultant solving these software / computer giants incompetence. Was not about to start for Apple - you saved me - thank-you William!


It's not complicated Apple - We Just Want it to WORK! That's what made you successful, do not forget it Tim Cook!

Apr 1, 2014 5:11 AM in response to greg1984

I myself just recently updated my Iphone 4 to 7.1, and that all my apple products are up to date. I have some difficulty syncing my music onto my phone, but recently, i disabled my firewall and "authorised" my computer and re-created my playlist, my music is sync after this tedeious process;

(Windows 8 64bit for your information)


1. Disable firewall

2. Check that you have disabled "Sync Music"

3. Sync device

4. Check that your computer/laptop is authorised if it is, continue to step 5

5. remove divice

6. count to around 20-25 seconds, then re-connect device.

7. Backup/sync device (dont altar anything ie; enable "sync music")

8. Re-create your playlist

9. Sync your music

10. Enable firewall after sync is complete.


After doing this, you should be able to go back to doing your normal routine without doing this procedure, I think the problem was the Authorising of the computer under "store".

I hope this worked, if not sorry and good luck. I spend the last 2 hours trying to find a loop hole in this error 😟

my music will not sync

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