xhxxxxn wrote:
The itunes i have on my computer suddenly stopped working, showing that there's Window Error 2 and its because i dont have apple application support so i do a standalone AAS install. but when i was installing the apple application support, another error appeared, a text came on saying, "An error occurred during the installation of assembly "Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="amd64".Please refer to help and Support for more information. HRESULT:0x80073712." i dont understand what happened, please help
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
The "for older video cards" version is a 64-bit installer for the core 32-bit code, the same as every 64-bit version of iTunes up to 12.1. It may provide a useful workaround. I've also seen suggestions that disabling the Windows firewall while installing iTunes may prevent the Microsoft.VC80.CRT error. Alternatively you could download the installer and physically disconnect during the install to see if that helps.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2