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itunes error 2

Hi all, I tried to update itunes to 10.5 but the program givs an error 2 when I try to run it. I have had all sort of problems rying to update itunes so I can update the OS on an ipad. Any suggestions on how to overcome error 2 please?

iPad 2, Windows 7, 32 bit

Posted on Nov 24, 2011 2:01 AM

44 replies

turingtest2

Level 10

272,783 points

Aug 4, 2015 3:21 AM in response to jontavz

The message "An error occurred during installation of assembly 'policy.8.0.Microsoft.VC80.CRT, type="win32-policy", version="8.0.50727.6195", publicKeyToken="1fc8b3b9a1e18e3b", processorArchitecture="amd64" ' " may occur because a particular library file is not included in the distribution package supplied with iTunes. Installing the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update before attempting to reinstall iTunes may help.

See Troubleshooting issues with iTunes for Windows updates. for further advice.

tt2

APMpera

Level 1

0 points

Nov 8, 2015 9:34 AM in response to edwinfrombracken ridge

Hi I can´t install the iTunes on my computer.

Always appears this message:

Apple Application Support was not found.

Apple Application Support is required to run iTunes. Please uninstall the iTunes, then install iTunes again.

Error 2 (Windows error 2)

I already tried uninstall and install again, but always have this message,

Please help me!!

Thanks

turingtest2

Level 10

272,783 points

Nov 8, 2015 10:05 AM in response to APMpera

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.

If you've tried the above without success then see the method in Install missing components. What component fails to install, and what error message does it give? See this post for steps to produce detailed logs of the installation which may reveal why iTunes won't install. Look for words like failed or error.

tt2

Coach69

Level 1

0 points

Nov 23, 2015 4:31 AM in response to edwinfrombracken ridge

Hi,

I have the same error message when I install ITunes. Error message 2. It mentions Apple Application Support. I have windows 10. I restored my computer due to viruses. It deleted apps. I tried to install it be I got an error message. Then I saw the above comment and tried to install "Apple Application Support" as you said.

When I tried to reinstall it an error message said "An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="amd64". Please refer to Help and Support for more information. HRESULT: 0x80073715."

If you could help me with this I would be very grateful.

Thanks.