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itunes error 2

Hi all, I tried to update itunes to 10.5 but the program givs an error 2 when I try to run it. I have had all sort of problems rying to update itunes so I can update the OS on an ipad. Any suggestions on how to overcome error 2 please?

iPad 2, Windows 7, 32 bit

Posted on Nov 24, 2011 2:01 AM

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Question marked as Top-ranking reply

Posted on Nov 24, 2011 2:07 AM

The 2 is usually related to Apple Application Support failing to install.


Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.


Download and save a copy of the iTunesSetup.exe installer file to your hard drive:


http://www.apple.com/itunes/download/


Download and install the free trial version of WinRAR:


http://www.rarlab.com/


Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".


Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.


Does it install properly for you? If so, does iTunes launch properly now?


If instead you get an error message during the install, let us know what it says. (Precise text, please.)

44 replies

itunes error 2

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