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can't verify new apple id

I have created a new apple id in my name, ive gone through the process, gone to verify when i verify i get the message Your request could not be completed. This email address is no longer associated with Apple ID, the first part of the email is the same as my other apple id, but the last part is completely different, i cant find anywhere to get any help, does anyone know what i should do next?

Cheers

Rob

Xserve, Mac OS X (10.6.8)

Posted on Nov 25, 2011 6:39 AM

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Posted on Nov 25, 2011 7:06 AM

Same problem here, reading a few other threads on this site i can find lots of others with same problem... nothing can be fount and no support numbers anywhere..


tried a few internet browsers to see if that worked any better but no luck


when are they going to fix this? surely they want people to buy stuff from the store one would think.

28 replies

Nov 26, 2011 4:37 AM in response to robfoster34

I think I might have figured it out. This was happening to me for hours last night while setting up my mother's new iPad.


When creating a password for an Apple ID, the password rules say that you can't have 3 CONSECUTIVE or repeating numbers. However, if you do have 3 consecutive numbers, Apple does not reject the password. But then when you go to verify the account from the email link, you get the error: This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID.


It's a bogus error because it's a screwy situation that should be never happen. The password should have been rejected upon creation.


After I noticed this, I changed the password, no consecutive numbers, and it worked! Whew, only spent 4 hours of Thanksgiving family time on this.

can't verify new apple id

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