Level 1

1 points

Album artwork won't show up on iPad 2 w/ "Match"

As soon as I turned on iTunes Match on my iPad 2 (all latest software is on all devices) album art that was there from my sync just disappeared including both ripped CDs and music bought from iTunes. All the album artwork is indeed on my Mac in iTunes, attached to all songs, iMatch updated, etc. On the iPad, when I open the music app and tap Artists, the art is missing for about half of them now. Yet when I tap on an artist with the missing artwork, the albums by that artist are listed like they're supposed to be WITH ALBUM ARTWORK INCLUDED! But when I go back to that artist, the art is not there. This is only happening in the Artists tab. It's like they need a key photo for artwork assigned or something.

In the other tabs like Playlists and Albums, all the artwork is there. The issue is just with the Artists' tab. Anyone know what is happening?

iMac, Mac OS X (10.6.7)

Posted on Nov 28, 2011 5:29 PM

Top-ranking reply

Toothsaw

Level 1

21 points

Posted on Jun 3, 2012 4:27 AM

Goddammit! Another one.

Listen, you're very kind to share your knowledge and experience with us, but please READ WHAT OUR ISSUES ARE ABOUT before posting OT videos.

We are NOT having problems with album art missing in ITUNES.

iTunes library is fine, ALL abum art is ok.

iPad is fine too, ALL album arts are showing up BUT in "Artist view". Some artists are missing the album art EVEN IF those artists have album art showing up for their albums if you "click" into their album list.

The issues seems to be caused by the "Group by album artist" option in Settings->Music on the iPad. It seems that if your music library is sorted by the "artist" field in track info, the album art shows up correctly in Artist view, while it's screwed up if the music is sorted by "album artist" field.

Disabling the "Group by album artist" option solves the problem, but people like me who have albums whose songs are listed by the same album artist but contain tracks with different artists, will have their album tracks split into different artists.

View in context

26 replies

Sep 16, 2012 1:35 PM in response to manamedia

Apple do you have any proper solutions for this?

I have a lot of albums, so I cant be doing anything too manual.

same like the above the album artwork is there in itunes, but not all art is shown in album view on the ipad 2.

shouldnt this 'just work' ?

cheers

Tom

devgolfs

Level 1

6 points

Sep 22, 2012 7:42 AM in response to tompainter

Agreed. The problem still exists for me in the "Artists" view even if there is only 1 song and 1 album; however, when you drill into the artist the artwork shows just fine. That seems pretty **** strange to me.

Feb 10, 2013 10:22 AM in response to Per Ola Clemedtson

Sorry to say I was too quick; the artwork that showed up was shared from my computer, not stored in my iPad. All artwork (music, videos, audiobooks) is gone and replaced with a blank square and a note, that's all.

However just to try, I erasing all videos, to see what happens, and it did work; When I synced the videos back to the iPad the artworks was there as it should be. I'll try the rest when I have the time.

Zcott

Level 1

28 points

Dec 20, 2011 6:48 AM in response to jbshanks

Quick bump for this. I'm seeing the same issue.

Mr Lizard

Level 2

256 points

Dec 26, 2011 6:28 AM in response to giannelli

Thanks gianelli, that worked for me. An acceptable workaround until Apple issues a fix.

Zcott

Level 1

28 points

Dec 26, 2011 2:14 PM in response to giannelli

That worked for me as well. Thanks for the tip.

Jan 3, 2012 4:23 PM in response to Zcott

That worked for me too. Thanks very much.

jPhone7

Level 1

79 points

Mar 29, 2012 9:33 AM in response to jbshanks

Same issue here. The artist view doesn't show album art for many artists, even if in the album view they are there.

h4nc0

Level 1

9 points

Apr 5, 2012 7:17 AM in response to jPhone7

Same issue here with iPhone 4. No iTunes Match. Missing album arts on iPhone when using "Convert higher bitrate songs to ..." option. On Mac, the library looks fine.

Mar 19, 2014 3:54 AM in response to woodyfromround rock

that did the trick!

well done

Mar 3, 2012 10:17 PM in response to jbshanks

hello folks,

when i turn off the "group by artist" option, the problem was solved in parts, cause some tunes dont have the artworks correctly. (using on my iphone 4 s).

well... maybe is just a bug, but now i will check my songs without artwork and upload again (so sad...).

cya!

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Album artwork won't show up on iPad 2 w/ "Match"