Changing Audio Language in Netflix (Latin America)

Hi all,


I´m having issues with Netflix in Latin America from an Apple TV. Many movies have three languages (spanish, english and portuguese) and depending the availabitty it starts by default in spanish. I prefer english but i can´t find the way to change the audio language, I´ve found out how to change subtitules but I can´t find the way to change audio language.


I alredy tried changing the defalut audio options on the Apple Tv general seetings but that haven´t changed a thing. It seems to be a limitation on iOS devices cause I´m also experiencing the same thing on my iPhone 4.


Thanks in advance.


Mauro

AppleTV 2, iOS 4.3.3

Posted on Dec 14, 2011 11:16 AM

Reply
44 replies

Apr 13, 2012 6:56 PM in response to Mauro Montauti

Hey guys, i have a fix


i called netflix with their 24 hour number and the problem is that for some movies the company gave them the HD sound in a different language, so on apple tv it plays in HD which is different then computer


when i called they just changed it to SD sound on their end and now everything is fine and its in english instead of french for me so try that out


just wanted to help out cuz i just got mine fixed

Jun 15, 2012 1:41 PM in response to Mauro Montauti

ok guys I just found out how to fix this.

First of all you have to be aware of what languages are available on the movie but in order to change language OR subtitles on your movie, you play the movie, and then PRESS AND HOLD the SELECT BUTTON and a menu feature will appear that will display audio and susbtitles options.

from there on just select and play on!


I hope you enjoy.

Jan 21, 2013 12:03 AM in response to Mauro Montauti

RSVTOORI



Hi Guys


The problem seems to be that ATV 3 is picking up the best possible av quality by default. I went to my netflix account on the web and, in the "manage video quality" settings, changed it to better from best. and this solved the issue.


Now my tranformers movie plays in english on my apple tv.


hope this helps

Jun 20, 2015 12:43 PM in response to Mauro Montauti

Reading here: https://help.netflix.com/en/node/372


"Enabling subtitles and Closed Captions + SDH on Apple TVs will require that you have Software Version 5.0 or later installed on the device.

To adjust subtitles and alternate audio while streaming on your Apple TV:

  1. Hold down the center button on your Apple TV remote.
  2. Select your preferred audio or subtitle language options.

To adjust Closed Captions + SDH while streaming on your Apple TV:

  1. Hold down the center button on your Apple TV remote.
  2. Select your preferred Closed Caption + SDH options.

Adjust and customize subtitles and closed captions:

Closed Captions + SDH must be adjusted from the Apple TV menu under Settings > General > Accessibility > Closed Captions + SDH before they can be adjusted in the Netflix app.

You can then customize the appearance of subtitles and closed captions on the Apple TV under Settings > General > Accessibility > Subtitles and Captioning > Style.

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Changing Audio Language in Netflix (Latin America)

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