iTunes 10.5.2.11 doesn't recognize Outlook 2010

same here for outlook 2007. this was 1st noticed after the latest MS update for office 2007 and install of latest itunes update. Itunes sees all other but outlook. Hmmm...WHAT HAPPENED. WILL SOMEONE FROM APPLE HAVE A LOOKSEE? running win7 64 ultimate and office 2007.

Same thing is happening to me. Running Win7 64, and Office 2007

I had luck fixing the issue through Office Diagnostics. which, for Office 2007, I accessed through the help menu in Outlook. Ran the diagnostics, it fixed something, and Itunes is now seeing Outlook correctly -- without a reboot. Hope this helps.

Tried your suggestion. Initially saw Outlook but not calendar and email accts. Tried a couple of other things with the Iphone and had to re-repair. Now working...keep my fingers crossed.

THANKS MUCH...!

Same issue since I updated to iTunes 10.5.2.11 (around Dec. 14, 2011). My PC is running Windows 7 Professinoal in 64 bit format, Outlook 2002, and iPhone 4.

Although, I have been manually trying to sync my PC calendar and contacts to my iPhone 4, I recently realized none of the updates were showing up on my iPhone.

Hopefully, someone at Apple is giving some priority to the bugs with this recent iTunes patch.

My problem is similar. Running Windows 7 (64-bit) and Outlook 2010. Itunes would update both Contacts and Calendar. Updated to Itunes to 10.5.2.11 on December 13th. Since then only the Contacts get updated. Itunes cannot see the Outlook Calendar under the Info button. Can't figure out what changed in Itunes.

I've encountered the same problem since the 10.5.2 iTunes update. iTunes does not see MS Outlook. I cannot sync my contacts, calendar or email. Everything was working fine and syncing without a hitch. I downloaded the 10.5.2 and now iTunes won't register my MS Outlook 2010 (64bit). I have searched to no avail for a solution. This is getting tiresome when I cannot use the functionality of either my iPhone nor my iPad properly. I didn't spend all this money on them to have expensive paper weights. What the heck is going on.

The only way I can get Outlook to synch properly it to run diagnostics again and again. It only finds 1 issue and corrects it. Later something resets and have to do diag again. Once diag fixed issue all is well until the next time. What the Heck is going on...????????????

I am having same problem since "upgrading" to 10.5.2. I use Win7-64, Outlook 2010 32-bit, iPhone 3G. Syncing Outlook Calendar and Contacts has worked perfectly until I did this upgrade to iTunes. I have yet to find a solution. There was a related posting suggesting changing to an alternate outlook profile, running outlook with the new, temporary profiile, closing outlook and then reverting to your original profile and re-making it the default profile. I tried that but it did not fix the problem where iTunes simply doesn't "see" Outlook 2010 on the Device/iPhone/Info tab for anything. Will someone from Apple please post something to this discussion thread acknowledging what is obviously a widespread problem that many of us PC Win7/Outlook 2010 users and a hint of when we can expect a fix?

To all those who are experiencing the same issue (posts around Dec. 22, 2011) with iTunes not recognizing Outlook 2010. I have some good news. Read on.

I spent the morning speaking to several levels of Apples Support. They checked my iTunes and all of my settings. They could not figure out why all of a sudden iTunes was not recognizing the presence of Outlook. They asked me to run a Repair, Diagnostic, or Reinstall Outlook. In short, they suspect something got corrupted on the Outlook side of my recent updates.

I checked my Windows Update log, and noticed that I had a number of Microsoft Office (Home and Business 2010) around the same date of the iTunes patch (around Dec. 15, 2011). Since, Office 2010 is so different than the earlier versions of Office, I resorted to calling Microsoft Support to help me with reparing Outlook. Apparently the various Office Diagnostic features under the old Tools menu have been stripped out of the usual place in Office 2010. In short, Microsoft Support did a Partial Install of my Outlook 2010, and now iTunes recognizes Outlook once again. Since, I let the Microsoft support person take over my PC remotely, I cannot exactly tell you all the steps. However, I can try summarizing.

Apparently, there are some news ways to repair applications without having to completely Uninstall and Reinstall them. Now uunder Windows 7 Pro, under "Programs and Features" in the Control Panel you can Repair or partially install applications. In the Program and Features window, highlight your Microsoft Office application. Then go up to the Menu bar and click the Change tab. You will see another Microsoft Office window pop up. You will options to Repair Office. Once, the Repair step is done, Restart your computer. When the computer boots back up, launch iTunes. Hopefully, you should see an iTunes dialogue box showing interaction with Outlook.

This solved my problem. ITunes sees Outlook Contact, Calendar, etc. So, in my case it was a coincidence my iTunes and Windows Office update occurred around the same date. But, the culprit was Microsoft Office.

A thousand "Thank You's". I executed a repair on Office Pro 2010 through Control Panel\Programs & Features\MS Office Pro 2010\Change\Repair and re-booted and Outlook 2010 was then recognized by iTunes 10.5.2. and Calendar and Contacts synced just fine.

Thank you for the Christmas gift! I'd been aggrevating over the problem but voila! The repair of MS Office Pro worked like a champ !

Thanks Vio and MB😁

Tried the reinstall thing. Worked ok 1st time, then didn't see Outlook calendar and email next time synch. Same result as running diags. Ran diags again and works again. Then no see again until run diagnostics again. Anyone running System Mechanic? Need it to work consistently.

APPLE YOU LISTENING????

Hi pjmfrombatonrouge and everyone. I have some additional information relating to what might be the source of problem with iTunes not recognizing Outlook when you try to synch. The issue has to do with System Mechanic. I will explain.

Before I explain my finding, let me state my software setup. I am using a Lenovo PC with Windows 7 Professional, Office Home and Office 2010, Outlook 2010, iTunes 10.5.2.11, and SYSTEM MECHANIC 10.7

I thought the issue we all ran into had to do with Window automatic Update feature and problems in caused Outlook. But, I got a bit concerned after reading pjmfrombatonrouge's last posting. I too recently install SYSTEM MECHANIC 10.7 After running System Mechanic for the first time, I did noticed some problems. Originally I discounted these issues. For example, I could not click on hyperlinks in my email and have Microsoft Explorer launch the window. I found a Microsoft patch MicrosoftFixit50388.msi that fixed this URL problem. However, everytime I run System Mechanic registry cleaner, my URL problem comes back. When I ran it again this morning, I noticed System Mechanic casuses iTunes not recognize Outlook.

How to fix proble: Since this really is not a Outlook issue now, don't run the Outlook Repair / Diagnostic feature. Go into SafetyNet feature of System Mechanic. Select the last Registry action and click the Undo Action. That should bring to the last time iTunes Sync and Outlook work.

I will not run System Mechanic, until I see what their tech support has to say about the issue. I just purchased System Mechanic a couple of weeks ago. Clearly this application is causing problems.