You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App download buttons not working.

iPhone 3GS.


Whenever I go into a specific app in the app store, none of the buttons work properly.


1) clicking on the price no longer downloads the app,

2) the ratings button does nothing,

3) the 'tell a friend' and 'git this app' buttons jump back to the top of the app window,

4) pictures usually don't show up. They usually appear as five gray rectangular boxes with white borders (though in one app one too-large-for-the-window picture shows up (see pic),

5) the 'app support' button still goes to the developer's website.

6) the 'top in-app purchases' banner is just text now.


Has anyone experienced this?


User uploaded file

iPhone 3GS, iOS 3.1.3

Posted on Dec 16, 2011 9:35 AM

Reply
177 replies

Jun 23, 2012 2:04 AM in response to mwiesner

Yes, I confirm the issue with AppStore download buttons and iOS 3.1.3 is there again :-(

I guess they might have updated the AppStore server breaking the backword compatibility with old devices.

I've just sent out an email to Apple support, if you guys see the issue please do the same. If we have a reasonable number of complaints, they might look into this.

App download buttons not working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.