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App download buttons not working.

iPhone 3GS.


Whenever I go into a specific app in the app store, none of the buttons work properly.


1) clicking on the price no longer downloads the app,

2) the ratings button does nothing,

3) the 'tell a friend' and 'git this app' buttons jump back to the top of the app window,

4) pictures usually don't show up. They usually appear as five gray rectangular boxes with white borders (though in one app one too-large-for-the-window picture shows up (see pic),

5) the 'app support' button still goes to the developer's website.

6) the 'top in-app purchases' banner is just text now.


Has anyone experienced this?


User uploaded file

iPhone 3GS, iOS 3.1.3

Posted on Dec 16, 2011 9:35 AM

Reply
177 replies

Dec 18, 2011 1:58 AM in response to mwiesner

yup I have the same problem UK iphone 3G running iOS 3.1.3

I dont understand what the problem was before, some worked some didnt (it stopped you & warned you its iincompatable when trying to purchase anyway)

seems like another bit of apples planed obselecance stratagy to make people by new apple products every 2 years.

I suggest people advise the media of this (such as BBC's watchdog program the more they get the more likely they are to correct this). thats the only way apple seem to bother doing anything, if they get bad PR.


I emailed apple support who advised me the following.


"I've had this problem myself on my iPhone and the next few suggestions resolved the issue. I want you to try these:


- Trying turning the iPhone Off/On


- Try Force Quitting the App Store


1. Double tap the Home button to reveal your recently used apps 2. Press and hold the App Store app until it wiggles 3. A red minus symbol will appear next to the app 4. Tap the red minus symbol 5. Reopen the App Store and try again


If the above steps don't work, restore your iPhone, which will typically solve any issue you have with your iPhone. You can do this directly from iTunes, so your content can be backed up. I hope this information helps . If not, feel free to let me know. I'll be glad to look into this further."


unfortunately the home button twice doesnt do what he says in iOS3.x & restore will update to 4.2 (crippling my phone)


it really does seem to be an app store issue though, not a device issue....good to see the IT support guys there, relying on the old "turn it off & back on" answer 1st from the script.

App download buttons not working.

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