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Level 1

8 points

Trouble with AMD Drivers for Radeon HD 5750 - Battlefield 3

I'm attempting to run Battlefield 3 in Windows 7, but it tells me that my driver is out of date. I get the following error message:

"Detected AMD Radeon driver version 10.4. The recommended driver version is 11.7 or later. Please update your drivers at http://www.amd.com/ before playing the game."

So, first I went to AMD's website and downloaded their Boot Camp Windows 7 driver, but this didn't seem to work. I then uninstalled it and attempted to download the AMD Catalyst 11.12 driver (their latest driver on the PC side for my card). Turns out, this driver won't even install. Looking at the DirectX Diagnostic Tool, it says the version is 8.723.3.0 (strange, since I'm being told by BF3 that the version is 10.4) and that it's from 7/16/2010.

Other information about my computer:

Mid 2010 iMac i7 @ 2.93 GHz

AMD Radeon 5750 1GB VRAM

4GB 1333MHz DDR3 SDRAM

So, any idea how I can get this to work? Either by a workaround, or somehow getting my computer to install Catalyst 11.12? I haven't heard back from AMD support, and EA support was absolutely no help (they told me to reinstall the driver four times after I already told them it wasn't working... -_- )

Thanks in advance!

Posted on Jan 6, 2012 10:18 PM

Best reply

SmackMasterson

Level 1

30 points

Posted on Jan 7, 2012 2:10 AM

Difficulty installing the lastest graphics drivers in Boot Camp is a "known issue;" that is, known by the users, ignored by the manufacturer 🙂. The Boot Camp developers prefer we only use the driver version vetted by them, which leaves us with perpetually outdated drivers and poor system performance.

A simple procedure for installing the latest drivers can be found on Bioware's SWOTR forums at www.swtor.com/community/showthread.php?t=11234&page=16. You want the 6th post down by author Ineidzcode (sorry, I don't know how to link the individual post). The gist of the process is to remove every trace of your existing graphics driver, then install the latest solid beta driver, version 12.1. It installs more easily because the preview/beta version doesn't do the same sort of checks for manufacturer approval that release drivers do.

FWIW, I have successfully used this procedure on my Macbook Pro 17" (late 2011, Radeaon HD 6770m). Not only did it install easily, the 12.1 drivers solved my FPS and stuttering issues in SWTOR.

Not sure how well 12.1 works for BF3. I've read that some Boot Camp players of BF3 reverted to catalyst version 11.11 when 11.12 caused an FPS drop; I don't know how well the 12.1 preview drivers have been received.

There is an existing discussion about this installation process, on these forums, at https://discussions.apple.com/thread/3604048.

BTW, the 8.723.3.0 version number being reported by the DirectX tool is probably the "Driver Packaging Version," which for some reason is different than the Catalyst Driver version number. Windows' Device Manager does the same thing. You can confirm this by opening Catalyst Control Center, clicking the "information" button on the lower left, and selecting "software."

HTH, and GL.

View in context

26 replies

YHLien

Level 1

25 points

Feb 2, 2012 1:55 PM in response to Max Cho

Have you ever experienced the degrading of window experience index for 12.1 driver?

YHLien

Level 1

25 points

Feb 2, 2012 5:44 PM in response to YHLien

I just realized that the powerplay option within catalyst control panel need to be enabled to restore the performance... Sorry for the above stupid question.

Feb 4, 2012 2:23 PM in response to enok

I hope they do it soon. I really want to play some of these new titles (late 2011 saw the release of a lot or major titles on PC) with the latest drivers.

nikmyers

Level 1

41 points

Apr 3, 2012 1:16 AM in response to Max Cho

Thank you very much for these instructions! I'm not used to having to use Driver Sweepers and whatnot so this was a welcome guide. I should point out, however, that there are more updated drivers now (12.2/3) so I had to look for those.

The hatter

Level 9

60,990 points

May 10, 2012 3:18 AM in response to SmackMasterson

http://www.swtor.com/community/showthread.php?t=11234&page=16

Disclaimer - I'm not responsible if you completely hose your computer. If you can't find the control panel, I suggest you STOP, and pay a nerd that can.

Old Method (still may work for some folks if new method does not):

The hatter

Level 9

60,990 points

May 10, 2012 3:16 AM in response to admdelta

Yes, it uninstalls drivers that is what it says and why should I repeat over and over when there is a product page with more info about the program?

Did you ever look up a word in the dictionary going to school and maybe turn to the encyclopedia for more indepth?

HOW to use it and when. So do people a favor and highlight a word and let google let you unleash and explore... there are dictionaries online that focus on technology, Wikipedia too is a good source and VMware and others have their Wiki.

tnbriggs

Level 1

21 points

Jul 28, 2012 11:00 PM in response to The hatter

I agree, there is much to be said for a modicum of self-reliance. That being said, I have almost successfully installed the updated Windows 7 x64 AMD/ATI HD 6770M Radeon drivers (beta 12.7) on my MBP 8,2 15" late 2011). The only remaining problem is to get my second monitor, a 19" Viewsonic G90f (that still functions fine) to run at a vertical refresh rate greater than 60 Hz. Display resolution is 1280x1024, 32 bpp. I know the ATI HD6770M will support higher refresh rates because it does so in OSX Lion flawlessly and with very little effort to configure properly at 85 Hz (it figures, that's the Mac side).

The Win7 default for the monitor is "Non PNP generic monitor" and the only refresh rate listed and available is 60 Hz, which is too low, with considerable flicker. I can't get Win7 to let me select the "PNP generic monitor" but i'm guessing that its only refresh rate is 60 Hz as well. I downloaded some x64 drivers from the Viewsonic site, but they appear to be for XP and aren't of much use in Win7. The .inf file doesn't work at all with the "install" selection from the context menu with them.

I'm sort of at wit's end with this. Has anyone else out there gotten Win7 to play nicely with a second monitor, in particular a VGA CRT at adequate vertical refresh rates?

Thanks.

Apr 9, 2014 11:11 AM in response to admdelta

Post copied from previous discussion thread https://discussions.apple.com/thread/3604048

--------------------------------------------------------------------

This may be an old post, but for those still looking for an answer you can get the 13.12 (December 2013) AMD graphics driver from https://www.dropbox.com/sh/915fpdtgbgoksct/kOY7bKHgKq Select "Download->Download as .zip".

I only modded the driver for the windows 7 64-bit install, so if you using windows 8 under bootcamp you'll have to follow the included instructions yourself.

Please let me know/like this post if this works for you. (It would be great if you could report whether it worked based on using Win 7 or Win 8)

infini1

Level 1

4 points

Feb 5, 2015 3:21 PM in response to Advancedk

Hate to bring back an old thread. However I am having issues here as well. Same specs but now it's 2015 lol! I can't get the 13.25.28.2 drivers installed. It's driving me nuts. Advancedk your link does not work anymore 😟