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Level 4

1,102 points

iTunes Match - Completing Album Artwork?

Library is now complete (https://discussions.apple.com/thread/3646104), however, some albums were missing Artwork. Working on my Laptop library all Artwork is now complete. Following an 'Update iTunes Match' prompt the majority of the Artwork has migrated to all other libraries but not all. How can this be corrected?

Method used:

1. On laptop, select all music view in grid form;

2. For each missing Album Artwork;

(a) Find Artwork using Google images;

(b) Save a local copy;

(d) Paste correct Artwork into appropriate box;

(e) Confirm Artwork update.

3. On completion, select 'Update iTunes Match' from menu;

4. Start alternate computer with iTunes Library using iTunes Match;

5. Select 'Update iTunes Match' from menu;

6. Use Smart List to track Songs without Album Artwork.

The Result:

All Artwork complete, with some exceptions, not sure why these exceptions exist ... please help ...

Many thanks in anticipation

iTunes 10-OTHER, Windows Vista, iMatch giving inconsistent results

Posted on Jan 13, 2012 5:16 AM

Best reply

Michael Allbritton

Level 6

16,951 points

Posted on Jan 13, 2012 5:52 AM

iTunes can be particular about the size and DPI of the artwork. I have found that 300x300 or 600x600 at 72 DPI works best. Smaller will also work, but then it doesn't look at good on my Apple TV. Larger can sometimes cause problems for viewing on other iOS devices. And iOS devices really don't like any DPI more than 72.

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19 replies

Jan 29, 2014 2:56 PM in response to Joseph Kannry

Ive used the standard methods described earlier to solve most problems but have found a few that required extraordinary measures including one that involved cover corruption

I've had to sometimes

Make fix to album name or cover art
Do iTunes Match update
Always seems to take forever when it gets to sending to Apple
Check iphone itunes
No joy
Shut off iphone itunes match and turn back on ke
No joy
After itunes desktop done Turn off itunes match in itunes desktop
Turn off itunes match iphone
Turn itunes match back on itunes desktop
Aftr desktop itunes done Turn itunes match on iphone back

The corrupt cover story

During my many adventures using these methods something went wrong and an album with cover art ishe cover art thought the tracks had the art. From that moment on no matter what I did it used to accept downloaded cover art. This wasn't a pruchased album but one with with cover art I added late last week.

Corrupt cover example 1.)

I tried steps 1-11. No luck.

Then I tired

Deleted artwork
Even hit deleted downloaded artwork though iTunes had never downloaded the artwork.
Deleted album
Turned itunes match desktop off
Turned iphone match phone off
Even deleted from icloud and reloaded with no luck
No joy
Renamed album to who cares
Did itunes deskotp update
Turned itunes match iphone off and on
It was fixed. There was some indication(cant explain this as no data in music app yet I could see this cover in music app)) in cache that it had been fixed before i turned itunes match off in phone
Turned iTunes match iphone on and it was fixed
Changed title back to correct title
Did update iTunes desktop and it stayed fixed with correct title

Corrupt covers story 2

A bunch of albums that were also part of playlists, 4 in all won 2 playlists in all, on iphone only. All were iTunes store purchased a while ago.

Covers became same cover sued for a totally unrelated tv series.

I did steps 1-11.) above and no luck

How did I fix:

Took snapshots of is play order(literal snapshots)
Deleted albums from playlists
Deleted albums in itunes desktop and icloud
When asked if want to delete files or save to recycle bin, chose keep files
Turned itunes desktop match off
Turned iphones match off
Turned desktop itunes match back on.
Reloaded songs from files(though they were purchased).
Comment something bizarre happened as 3/4 songs when I clicked on downloaded. The fourth purchased nothing happened.
Selected itunes match update and let it complete
Turned on iiphone itunes match
Covers fixed
Added albums back to playlists on iTunes desktopSelected ituens match update. Let it complete
Checked iphone and it stayed fixed.

The bottom line of everything I tried was to force itunes match to reindex.album. I kept asking myself what would or could forceit to reindex an album. Thats how I i the cover art issues. In both cases had to delete copies from the cloud. In one case had to rename album andname back to force reindexing. In other example had to remove all copies and reindex..

See what happened with ituens match desktop sometiems hanging during the above. https://discussions.apple.com/thread/3495684?start=15&tstart=0

CT Chau

Level 1

0 points

Feb 4, 2014 10:29 AM in response to mracole

I also have this problem. After I make some test. It seems caused by the Album artwork photo format. Even you have use the jpg file, it may have some incorrect header causing it cannot update into the icloud (even display in local iTune software after modify). As result, you will not abe see it on your iPhone.

Solution is simple, open the artwork picture by some free software such as Paint.net and save it again. You will able update the picture and see it display new picture on your iPhone within 10 seconds. No re-upload song, no delete song are required.

Aug 19, 2016 2:24 PM in response to mracole

some artwork isn't synching to the phone

PeterS

Level 1

23 points

Aug 19, 2016 2:29 PM in response to mracole

I have my main iTunes library on my home iMac with artwork sourced from iTunes purchases automatically, CD covers copied from Amazon etc., and also other artwork for radio broadcasts and similar. On my Match copy of the library on my Air, there is absolutely no compelling reason as to why some artwork is present and not other. New and old can be missing alike, and similarly 'my own' and stuff when I have purchased CD from iTunes.

Is this just complete unreliability across the board? Help please before I kick the thing in frustration! Thanks

iTunes Match - Completing Album Artwork?