Since adding a couple of new albums to my library, iTunes Match has been stuck on step 2 for more than 24 hours, having successfully checked everything except for these 25 new tracks. I've stopped and restarted the process several times. Any ideas?
iTunes Match-OTHER, Mac OS X (10.7.2)
There are currently problems for some users with Apples servers, which is causing Matching to stall. My advice would be to stop the process and try again later.
It is possible that you just have some problematic tracks, but I'd say it's quite unlikely. Some people have given advice about how to deal with this, if you want to have a read, but what you report is consistent with the general experience and I'd save yourself the bother if I were you.
I would report it to Apple though. The more reports that they get the better.
I thought I was the only one with some kind of problem, Last night I ripped a double album with 37 songs and it got stuck on step 2 just like everyone described, I guess we'll just have to wait and see if apple does something about it.
Yup same boat...just trying to get 1 album added today and it keeps stopping on Step 2 at that point. Hopefully this is just a temp issues since all has been working fine so far.
😟 I guess no FIVE FINGER DEATH PUNCH for me for the ride into work. Ahhhhhh 😠
i have the same issue on 2 diferent accounts this is terrible is more than 24 hours with the service down common Apple
Same here
same here, 2 days and nothing :/
stuck on the step 2
i think the new countries that apple add to itunes match are the reason of this overload i cant even see my cloud on my ipod touch
You guys think you have probs, lol 9/3604, Just signed up yesterday.
Wondering if apple will tag these downtime days onto the end of our subscription time.
Also, are songs physically "stored" on the cloud or just referenced in the cloud? If stored i dont think you'd get much change from the 5GB of space if you have thousands of tracks.
carl239 wrote:
Also, are songs physically "stored" on the cloud or just referenced in the cloud? If stored i dont think you'd get much change from the 5GB of space if you have thousands of tracks.
This is totally separate from the 5gb iCloud limit. The only limits are 25,000 non iTunes purchased tracks and 200mb per track
Bobby0724 wrote:
i think the new countries that apple add to itunes match are the reason of this overload i cant even see my cloud on my ipod touch
Could you see it before on your Touch? I haven't seen anyone else report that problem, and the streaming/downloading side seems to be working fine. If you are having problems with that bit then I suspect it is nothing to do with this issue.
The same is happening for me here (Panamá). I guess their servers are having problems with so many new countries added.
I have the same problem too, i have tried a number of times to use iTunes match to upload my music, it seems that only music that downloads or is available to be played on all my computers and devices is music purchased through iTunes... iTunes Match sticks on step 2, with 493 of 4064 matched, the 493 is music purchased through iTunes...
My devices do show all my music in my library, but only allows me to play the music purchased from iTunes..
I am from Australia, is this problem particular to certain countries..
Thanks
Same problem here, stuck on stage 2. Was having great difficulty with iTunes Match as it was, now this is just another ball buster!
Really disappointed with Apple on this (which is very unusal). Great idea in principle, and no doubt it will work well in time, but that does not help those who have paid their money for a service which they are not receiving. Clearly not tested enough prior to release, and clearly releasing it to too many countries/people at a time.
p.s. If it's of any relevance, I'm based in the UK.
Is there not an official complaints procedure
Purchased it yesterday and BOOOM stuck on Step2 like the rest of you :¬(
3892/8000 for over 10 hours
I might get a refund instead
iTunes Match stuck on Step 2
