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Address book not syncing to iCloud

I recently upgraded to Lion 10.7.2, but my contacts aren't syncing from iCloud into the address book. I've gone to system preferences, enabled iCloud and selected contacts. It doesn't take, and so when I go back to the preference window, it's back to being unchecked. In AB, there are no groups visible and I can't add an iCloud account there, either. The contacts are present in iCloud on the web interface. Calendars also seem to be working fine.


Any help would be appreciated.

MacBook, Mac OS X (10.7.2)

Posted on Jan 18, 2012 7:19 AM

Reply
39 replies

Sep 18, 2012 10:47 AM in response to daveinfred

Ok I figured it out for my machine which is running Lion.


For reference:
I had the problem where I could check Contacts udner the iCloud preference pane in system settigns, but once I closed it and came back later it would be unchecked. Also in the accounts section under preferences in Address Book, iCloud was never there and I could not add it. Sometimes when I tried it would tell me that the account was already created, even though it was not there in the list and no contacts were in my address book.


The problem turned out to be the way I was syncing before iCloud. I was using Dropbox and a symlink to keep my contacts in sync across my macs. If you were using any syncincing solution I bet this is the source of the problem. My solution basically rebuilds everything associated with address book, so make sure to back up.


Here is how I fixed it:


1. If you have any local contacts on your mac you want to keep, make sure to back up your Address Book: File > Export > Address Book Archive

2. Quit Address Book.app

3. In the System Preferences window go to iCloud and uncheck Contacts. If it ask you wheter to keep things or not say no.

4. Get the Finder task bar at the top and choose Go, the Go to Folder.

5. Enter ~/Library

6. Then delete the following folder: ~/Library/Application Support/AddressBook

NOTE: Mine was not a folder but a symlink (looks like an alias icon)

7. Restart

8. Go back to the System Preferences iCloud pane and recheck Contacts. Choose merger if it asks.

9. Wait a a min or two for it to DL all the contacts

10. Open address book, it will take a second as it has to rebuild the Library files you deleted.


Hopefullty there are your iCloud contacts.

Nov 9, 2012 11:25 AM in response to politicalEconomist

this doesn't work for me.

I've gone through so many steps, to no avail.


At this point my Contacts app is nothing more than an empty shell. I can't even add an Account to it. When I try to add the iCloud account, it shows the spinning gear and says "Creating iCloud account..." but it's stuck there. I even left it going overnight, in case it needed a lot of time for a download. I don't even think it is connecting to the iCloud data, because i tried it once with no password, and it did not return an error.


I can't think of much else to do. I could try to reinstall Mountain Lion. Another person said that it didn't help him.


I could bring my machine to the Genius Bar and cross my fingers. I can not handle telephone support, and it doens't have a good track record based on what I've read in this forum.

Nov 9, 2012 9:54 PM in response to SF Ron

Solved it.

Reinstalled Mountain Lion.

That had a "disk error", but i used the disk utilities that were presented, and it fixed that.

Then the reinstall worked.

Then the iCloud option for Contacts was able to stay checked

Then my Contacts were working normally, including autofill of email addresses when composing emails.

arg

it was a long route here.

Dec 10, 2012 10:20 PM in response to SF Ron

This is all very sad. Have just installed 10.7.5 and thought that at last i would be able to sync with iCloud and that Apple would have sorted all of this. Evidently not.

I tried in vain to follow politicaleconomist but to no avail. There were no files in the ~/Library/Application Support that linked with anything that remotely matched address book.


🙂The only good thing that has happened to me is that i migrated my address book to cloud before the end and when i recently switched on a nes iphone 5 it grapped all those names and addresses from iCloud. Now to get the Mac to sync with iCloud!!! Arrrrrrg 😠


Thanks to all writers.

Dec 11, 2012 8:40 AM in response to Simon Kemp

Simon Kemp wrote:


This is all very sad. Have just installed 10.7.5 and thought that at last i would be able to sync with iCloud and that Apple would have sorted all of this. Evidently not.

I tried in vain to follow politicaleconomist but to no avail. There were no files in the ~/Library/Application Support that linked with anything that remotely matched address book.


🙂The only good thing that has happened to me is that i migrated my address book to cloud before the end and when i recently switched on a nes iphone 5 it grapped all those names and addresses from iCloud. Now to get the Mac to sync with iCloud!!! Arrrrrrg 😠


Thanks to all writers.

Get the Mac to sync what with iCloud?

Address book not syncing to iCloud

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