TrackPad won't turn on after batteries were changed.

Yes, they are good batteries.


Yes, they are the same type.


Yes, they've been installed correctly.


Yes, I know where the on/off button is.


When I push it, nothing happens: no light, no nothin'.


Thanks goodness I still have my Magic Mouse.


Any ideas?

Magic Trackpad-OTHER, Mac OS X (10.7.2)

Posted on Jan 21, 2012 3:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2012 7:17 AM

If you could not turn on your Magic TrackPad, if you're press the power button on the peripheral, but it doesn't light: one of the reasons is a faulty contacts. Open the battery module. Remove the batteries. Take a long screwdriver and put a bit of cotton on its end. Wet the cotton by the medicine alcohol. The carefully move the end of the screwdriver with the cotton into the battery module and carefully clean the remote side of the module (you can see the metallic contact there). Then carefully clean the screwing cover of the module. Wait about 10-15 minutes until the medicine alcohol evaporates. Then put the batteries back, screw the cover and try tu turn on your Magic TrackPad by its power button.


Warning! Don't use a huge peace of cotton and much medicine alcohol, you must clean by it, not wash in ;) Don't hurry up after the cleaning: wait until the medicine alcohol evaporates, only then you can insert batteries. Don't use drinks like whiskey, they have components that will not evaporate and the device will be broken. Use only clean medicine alcohol.


P.S. If you can't repair the TrackPad, maybe its hardware is damaged.

59 replies
Question marked as Top-ranking reply

Jul 7, 2012 7:17 AM in response to Rikki88

If you could not turn on your Magic TrackPad, if you're press the power button on the peripheral, but it doesn't light: one of the reasons is a faulty contacts. Open the battery module. Remove the batteries. Take a long screwdriver and put a bit of cotton on its end. Wet the cotton by the medicine alcohol. The carefully move the end of the screwdriver with the cotton into the battery module and carefully clean the remote side of the module (you can see the metallic contact there). Then carefully clean the screwing cover of the module. Wait about 10-15 minutes until the medicine alcohol evaporates. Then put the batteries back, screw the cover and try tu turn on your Magic TrackPad by its power button.


Warning! Don't use a huge peace of cotton and much medicine alcohol, you must clean by it, not wash in ;) Don't hurry up after the cleaning: wait until the medicine alcohol evaporates, only then you can insert batteries. Don't use drinks like whiskey, they have components that will not evaporate and the device will be broken. Use only clean medicine alcohol.


P.S. If you can't repair the TrackPad, maybe its hardware is damaged.

Jul 16, 2012 9:21 PM in response to Rikki88

This just happened to me and I am happy to say I finally figured out what happened. There is a spring on the inside of the cylander that contains the batteris next to the power button. The spring lost it well "spring." To fix the problem I folded up a piece of aluminum foil into a tiny square probablly a milimeter or two thick and put it in between the negative ( - ) side of the batter any the little piece you need to screw in with a coin. It worked like a charm! Give it a whirl.

Mar 12, 2014 8:09 AM in response to Will Wyatt

Just experienced the same issue where the trackpad only powered on for a moment (under a second) after replacing the batteries. After trying three sets I broke out the voltmeter to see if battery voltage might have something to do with it, sure enough two pair only registered 1.3v, one battery was completely dead. The fix was a fourth set of batteries, both putting out over 1.5v. If you don't have a volt meter, I'd try buying a new pack of batteries and testing different combinatioins until it powers on.


In my case the Magic Trackpad required batteries putting out 1.5v to startup. Hope this helps someone.

Jul 27, 2015 4:54 PM in response to Will Wyatt

I was having the same problem, and after much trial and error (cleaning the points, bouncing the spring, etc.), I discovered that the problem in my case was simply that the power button was a little wonky: rather than press straight down on it, I have to press it along the top edge (when the trackpad is lying flat). Pressing it anywhere else will not turn it on. I have changed batteries and replicated the result. That's just my case, but if you still haven't solved your problem, give that a try.

Oct 19, 2017 9:49 PM in response to Will Wyatt

I wanted to throw my experience in here as well. I haven't used my trackpad in ages, and wanted to turn it on. There were no batteries in it, I first put rechargeables in, then fresh alkalines. Neither worked. After reading some of the responses here, I cleaned the screw-end contacts with 99% rubbing alcohol. It looked like there was some battery acid buildup. After working it, I put the alkalines back in and the trackpad powered up. It has warned me that the power is low, but I'll see if that lasts.

Jul 19, 2017 11:29 AM in response to Will Wyatt

I'm not sure if anything has changed, but Apple definitely released this device prone to issues turning on. I found myself removing, and putting back in the batteries over and over again until it turns on. Recently I found if I put in the batteries and shake it a bit, and try turning it on, it usually works. I need to do this for all track pads which I've purchased prior to 2012.

Aug 4, 2017 1:42 AM in response to 123-pasha

What troubles me about many of these posts is that no-one specifies the brand of batteries they put in.

The make (though there are many fakes around, particularly in discount stores) is important because many batteries are slightly shorter in length which may be why so many people have to use padding.


You may find this user tip helpful.

https://discussions.apple.com/docs/DOC-9451

Feb 17, 2012 7:47 PM in response to Will Wyatt

I suddenly have the same problem. I have had the Magic TrackPad for a while but I don't use it as much as my Bluetooth Magic Mighty Mouse (the original more ergonomic one not the latest almost slimmer version) – now suddenly the Magic TrackPad won't work. I find it hard to believe it is already worn out since I don't really use it regularly – hardly at all. After replacing batteries the green light will come on but only momentarily then off. I also tried to reset the Bluetooth connection however the Magic TrackPad will not be "discovered". I don't get it – no magic left in this trackpad. Running OS 10.6.8 on a MacPro Quad-Core Intel Xeon 2.8 GHz.

Feb 27, 2012 1:53 PM in response to l_elephant

Yes, I use a Bluetooth Apple Wireless Keyboard and Mighty Mouse (the rounded mouse - though I have the new multi-touch Apple Magic Mouse [don't use it] and I wear a Bose Bluetooth Headphone Series 2 with my iPhone 4S which I keep next to me all day as I work (however when I tested the trackpad I was not wearing my Bose bluetooth).


My small business is wired using a broadband cable connection. Our AirPort Extreme Base Station and Time Capsule is in my back office – we also have 3 small AirPort Express stations and all devices use 802.11n.

Only two of our computers depend on bluetooth input devices, no Bluetooth used with my iPad or our three other computers. iPod nano Gen 5 uses a NikePlus bluetooth receiver (I use daily but I disconnect when I'm not out on a run).


Probably TMI but I thought you might like to know all the "wireless" signals in our office.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

TrackPad won't turn on after batteries were changed.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.