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TrackPad won't turn on after batteries were changed.

Yes, they are good batteries.


Yes, they are the same type.


Yes, they've been installed correctly.


Yes, I know where the on/off button is.


When I push it, nothing happens: no light, no nothin'.


Thanks goodness I still have my Magic Mouse.


Any ideas?

Magic Trackpad-OTHER, Mac OS X (10.7.2)

Posted on Jan 21, 2012 3:08 PM

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Posted on Jul 16, 2012 9:21 PM

This just happened to me and I am happy to say I finally figured out what happened. There is a spring on the inside of the cylander that contains the batteris next to the power button. The spring lost it well "spring." To fix the problem I folded up a piece of aluminum foil into a tiny square probablly a milimeter or two thick and put it in between the negative ( - ) side of the batter any the little piece you need to screw in with a coin. It worked like a charm! Give it a whirl.

59 replies

Mar 21, 2014 10:27 AM in response to Will Wyatt

I was having the same issues; received a message on the computer that my trackpad batteries are low. So I put in two new Energizer 1.5v AA batteries. This is the same exact brand as what came in the trackpad, however those that came in it say "Advanced" and what I was using do not. When I pushed the on/off button, I got a split second green light (which I know it does not stay lit constantly) and a window came up on the computer saying it was trying to find the device...to no success even after removing an re-installing the batteries multiple times. I finally put the old batteries back in a viola....it is working. But what a PIA this will be if it won't recognize other batteries. Because it worked after I put those original batteries back in only leads me to believe I am going to have to use the exact same ones in replacement. ??

Aug 30, 2014 12:12 AM in response to Will Wyatt

I have the same problem. I can't turn it on anymore and it is only been used on my desk. 😟

I contacted Apple Care Support and said that i don't was the only person with this problem as you can see on this thread for example. He said that they have not recieved enough complaints to call some off the products back. He would not give me a new because it is 2 years and just 2 months old. I dont think this can be okay, when you buy so expensive stuff from the company Apple.



So folks!! Contact Apple Care Support and tell about your problem. Maybe we all can get new when they know about everybody with the problem, like the iPhone 5 battery or the chargers.

May 5, 2015 3:08 AM in response to studsgard

Had the same problem.


8 months old trackpad, used by regularly basis, wouldnt suddently turn on any longer...


Tried various kinds of working batteries, popped the spring with chopstick, hit it (softly) different places and stuffed it with aluminium foils. Nothing worked...


Tooked a break, made some coffee and tried all the above solutions one more time - this with succes. It was the foil-trick which did the magic.


So, if you dont have succes 1., 2., or 3. third, then just keep on trying 🙂


Thanks for your solutions!!

Jul 27, 2015 4:54 PM in response to Will Wyatt

I was having the same problem, and after much trial and error (cleaning the points, bouncing the spring, etc.), I discovered that the problem in my case was simply that the power button was a little wonky: rather than press straight down on it, I have to press it along the top edge (when the trackpad is lying flat). Pressing it anywhere else will not turn it on. I have changed batteries and replicated the result. That's just my case, but if you still haven't solved your problem, give that a try.

Aug 4, 2015 2:35 PM in response to Will Wyatt

Give this a try. Many years ago my HP calculator would not work. An HP tech gave me some counter-intuitive advice. 1. Remove the batteries 2. Reverse the polarity of the batteries. (You heard right. In the Mac mouse place the positive + end on both the batteries at the bottom in the slot.) 3. Turn the unit on. 4. After about a minute take out the batteries and put them back in the correct way.


I tried this with my misbehaving Mac Mouse, and it worked like a charm. Don't ask me why. But that HP tech's advice still holds true.


Good luck.

May 13, 2016 12:33 PM in response to BishopBullwinkle

After all else had failed, I tried this suggestion, with incredulity mind you; but it worked.

Apple, take heed, there is something that is wrong with the firmware on these units. Mine is a A1339. The batteries were out for about 10 months. Tried three pairs of fresh batteries, nothing, it would not turn on (so pairing was not the issue here). But reversing the polarity, holding power for 3 seconds, returning the batteries to their "correct" polarity and a push of the button later, we had a green "on" light.


So, BishopBullwinkle... thank you, saved me 80 bucks. 🙂

TrackPad won't turn on after batteries were changed.

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