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My Apple TV keeps saying "iTunes is currently unavailable. Try again later" after 23 seconds of playing a song through iTunes match!!! How do I fix it?

I keep trying to play music through iTunes match and it playing a song for about 23 seconds then puts this error message up on the screen "iTunes is currently unavailable. Try again later". I need help on how to fix it!?!?

AppleTV 2

Posted on Jan 22, 2012 3:29 PM

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21 replies

Jan 26, 2012 1:19 PM in response to Sethjacob14

I am having the same problem. When I watch tv shows that are purchased through iTunes every 10 minutes or so my apple tv will cut out to a black screen with an error message that says iTunes is currently unavailable. I just called apple and the tech told me that there were no known issues with iTunes. Had me do a reset on my apple tv. Also I updated my iTunes account on my computer. I'm hoping this works.

Jan 26, 2012 2:23 PM in response to Whitekat22

Nothing works, apple has to be more open and has to admit there is a problem with iTunes! It's not our network connection, or our devices!!


It's has to do with iTunes. Tv shows will breakup after 9 minutes, movie rental has no problems I can watch does without breaking up. YouTube or vimeo or radio, or streaming from pc it works!


Apple please fix this iTunes problem that started on jan 19 2012. I got 2 apple tv's and on both are the some problems.


I did a reset of my router, appletv even disconnect the cables nothing has fixed this problem.


Only apple can fix this!!!

Jan 26, 2012 6:11 PM in response to Sethjacob14

I am adding a solution that MilesofDenver posted from a tech


IT WORKS!



MilesofDenver


SOLVED


http://support.apple.com/kb/TS3518


I was very tempted to reply back to the expresslane tech that changing Dolby setting could not possible address this issue. In fact, i was composing the email in my head on my way home from wrok this evening.


Then I tried it, and it worked.


22 minutes of uninterrupted video.

My Apple TV keeps saying "iTunes is currently unavailable. Try again later" after 23 seconds of playing a song through iTunes match!!! How do I fix it?

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