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iPhone 4S Comm Center crash/signal drop solved!

After much reaseach, 6 iphone 4S, and reviews of other people trying to figure out why our iPhone4S' are suddenly crashing, then going into a terminal boot loop, it's this:


MMS from Android phones. Any carrier. Something happens inside iMessage or TXT trying to fetch the MMS, and it causes Comm Center app to crash, and the phone has to be restored.


This happens on all carriers, all Android platforms.


Props to the community for figuring this out, and boos to Apple


When your phone starts to crash and lose signal, look insider your settings under general then "diagnostic" and you will see "Comm Center" crash over and over again, more and more rapidly. It's still trying to fetch the message.



turn off MMS=no more problems



try it, report.

iPhone 4S, iOS 5.0.1

Posted on Jan 23, 2012 3:21 PM

Reply
27 replies

Feb 1, 2012 12:53 AM in response to therealikt

Hi,


Just to say I have exactly the same problem, the signal/no signal/searching/signal loop every 30 seconds. I checked the diagnostic and have the 'commsclassic' error repeatedly, i've tried disabling MMS and then rebooting the phone but i'm still having the same problem.


As far as i know only two of my friends use android and neither of them have sent me an mms, could there be another reason?


I was thinking of restoring the phone through itunes, has anyone else tried that?

(I'm using an iphone 4 (not s) with the latest software)


thanks for any help offered..

Feb 1, 2012 8:23 AM in response to rjack22

Reset your network settings and see if that helps. Supposedly iOS 5.0.1 has issue with a service hanging. I hear its resolved in iOS 5.1 B3.


Settings>general>reset> reset network settings


You will have to re-enter any wi-fi networks you had afterwards.

rjack22 wrote:


Hi,


Just to say I have exactly the same problem, the signal/no signal/searching/signal loop every 30 seconds. I checked the diagnostic and have the 'commsclassic' error repeatedly, i've tried disabling MMS and then rebooting the phone but i'm still having the same problem.


As far as i know only two of my friends use android and neither of them have sent me an mms, could there be another reason?


I was thinking of restoring the phone through itunes, has anyone else tried that?

(I'm using an iphone 4 (not s) with the latest software)


thanks for any help offered..

Feb 2, 2012 5:22 PM in response to therealikt

I can confirm that this is the case. I am so glad I actually know what is causing this and how to prevent it! I have been dealing with it since a week after I bought mine and my wife's phones.


Turns out my mom's Android phone was causing it. I just restored my phone and called her and told her to send me a picture in a text messsage (MMS). A minute or so later it crashed. She has an HTC phone. My wife's mom has a Samsung and she sends us pictures all the time with no problem.


I do know that my mom does not use the stock messaging app on her phone. Maybe that has something to do with it.


There has been only two ways to fully restore the functionality to the phone. 1)Restore with iTunes and 2)(this is weird) swap SIM cards with my wife's phone and swap them back.


If this happens to you while away from the computer, turn off cell data under Settings>General>Network. This will allow to still use the phone without it constantly crashing.

Feb 2, 2012 5:45 PM in response to therealikt

Usefull link, obviously the guy is well educated with apple eq.

http://www.alvinpoh.com/cant-call-out-with-the-iphone-fix-to-the-call-failed-pro blem-with-iphone/




Trust me ppl I master the issues, reading days and nights, changing all kinds of combination, dying to solve the problem and I'm still sceptic about it, I'll see in the morning.

Anyways the combination that worked for me for the first time and I got my 4s 2 weeks ago, not a brand new but used and used normaly with another carrier micro sim.


Before everything I put the tape really slim one on the part of the card holder where micro sim chip is touching the metal construction of the microsim card holder. I saw that from one of the guys experincing same issues on apple support site.


iPhone 4S 32 gb black

firmware 9A406 >> downloaded and updateded from iTunes

Settings > General > Date and Time > Set automaticly is OFF ( u will notice here and also when u press clock and this is for new not back up iPhones so there's no restore mode, a fresh copy and begining of using the phone, so when u press clock u will see that u have time in Cupertino, u will also see that maybe not maybe yes when u go to date and time that u have time zone and if u have Cupertion or some other city then yours then u will not be able to have outgoing calls).

Then u have caller ID, waiting and forwarding, caller ID should be turned on, those other 2 off and u have to check also if u can see your own number showing in Settings > Phone)

Settings > General > Network > Celular Data ( this option is free of choice) I personaly turned it off, cause I don't have any internet plan with my carrier only calls and sms so I swtiched it off. I don't think that this can affect on connection and signal. It's simply a bug in a software. You can also check that when u go to Settings >> General >> ABout >> Diagnostic & Usage data >> here u gonna see alot of shiite happening

Settings >> Message >> iMessage off ( this is not necessary specialy for people from US, this option is desired to be turned off in Europe)

Settings >> WiFi >> turn off the ask to join networks ( this is for the ppl who have problem with wifi)

Settings >> Carrier >> Automatic ON ( if u put manual and then pick up the carrier which is yours, the software again will be mixing up with other carriers specialy if he's using some data to overcome to low signal or bad network, the phone will actualy use info from another carrier and continue to work on his own from the sim card.)


I think this is about it, the combination that works for me as it seems. Like I sad I'll update again and tell u about the sim card failure and no device and bla bla in the morning when I go to sleep so as iPhone(maybe he's having nightmares 🙂)))



I don't want to be subjective so I'll wait for tomorow and when I start to change my location. Im at home and my iPhone is working fine and Im saying this again for the first time without buging outgoing calls and messeges. Time and date solved my problem for now.


Good luck to you all !!!
Cheers

Feb 4, 2012 1:24 PM in response to KillerQ

**Solved**


Hey all -


Ok, so, i remembered that I installed CHOMP on my android device the night that all of this started happening for me.


I have since uninstalled CHOMP and now use STOCK and HANDCENT. Using my own iPhone 4 on AT&T, I am NO LONGER able to reproduce this crashing behavior using HANDCENT or STOCK - regardless of how large in size the MMS is. I have read on other forums that CHOMP was used as well.


There is just one instance of a person crashing a bunch of phones in a store as a test - and I wanted to see if it was CHOMP that he used.


To add to this solution, can anyone confirm that they used CHOMP (or CHOMP was used) when you noticed this issue?


Thanks a ton in advance, and hopefully this can be laid to rest.


Matt!

iPhone 4S Comm Center crash/signal drop solved!

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