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Can't send aol mail from my iphone but can receive it. Help!

My iphone 4S was working this morning and I could send emails from my aol account, but all of a sudden, then next email I tried to send wouldn't send and I got an error message that said: Cannot Send Mail. The user name or password for "SMTP:xxxx@aol.com@smtp.aol.com" is incorrect. How can I fix this? I've tried turning it on airplane mode and off, deleting the aol account and adding it back on, doing a hard reset on the phone, but nothing has worked. Can someone help me? I"m receiving emails just fine, just no sending.

iPhone 4S

Posted on Jan 25, 2012 12:41 PM

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103 replies

Jan 25, 2012 3:51 PM in response to stellfamily

Yeah, I think it may be an AOL thing because my gmail worked on my iphone to send things out. The guy at Apple support said that he'd had several calls today about it. I was able to send one email out this morning, but everything after has been going straight to my outbox. I hope they get it fixed soon. I too am using the free aol webmail!

Jan 25, 2012 4:15 PM in response to acsnevada

Sending and receiving use 2 different servers. You must enter the user ID and password for both the incoming and outgoing (SMTP) servers. So just because you can receive does not mean that you can send. You could still send via web mail because you are logged in to the site, but not from the iPhone if either the settings were wrong or if AOL had outgoing server problems. As it had been working unless you reset the phone or upgraded it your settings are probably correct.

Jan 25, 2012 7:36 PM in response to acsnevada

I was having the same problem. I could send emails all day and then a couple hours ago, I couldn't. This is what I did. I deleted the aol account off my iphone. Then I went back on to Add Account. Instead of clicking on the AOL icon though, I clicked on OTHER and created the AOL account as an imap account. Now I can send and receive emails. It all seems to be working now.

Can't send aol mail from my iphone but can receive it. Help!

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