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Today I've started getting a message:
CANNOT SEND MAIL
the user name or password SMTP:username@aol.com@smpt.aol.com is incorrect
When I hit settings button and retype my password it doesn't help.
I have a 3 year old and need to be able to send from my phone, she won't leave me alone when I sit down at my lap top. HELP!
P.S. I have restarted my phone.
iPhone 3G
I am getting this on my ipad 2 using my AOL account. Just started a few days ago. I have deleted the account and rebooted and added it back in. No success. Settings have not changed. Needing help
I am getting this on my ipad 2 using my AOL account. Just started a few days ago. I have deleted the account and rebooted and added it back in. No success. Settings have not changed. Needing help
I have not changed anything and oddly today one day later it is working. I am new to ios. Is this common? I am at least happy it is working.
Very good helped me out of a fix. forgot about the outgoing email password.
Many thanks,
Eddie
I can receive my emails bout cannot send them it says my password is wrong bout it's not.
I have this same issue after resetting my password last night. The first solution did not work, when trying the second solution there does not seem to be a way to change that second password. I click on password, but not anything happens. I have an iPhone 3 Thanks
There is another thread about this and here are the two work arounds that have been making mail send:
Go to the "Mail, Contacts, Calendars" settings panel under "Settings." Click on the "AOL" account. Click on "Account". Under "Outgoing Mail Server" click on "SMTP". Under "Primary Server" it says "smtp.aol.com" and is probably set to "On". Change this setting to "Off". Then click on "Add Server..." under "Other SMTP Servers". Add "smtp.aol.com" as the Host Name, Your AOL account as the user name (without "@aol.com"), and your AOL password. Your outgoing mail should now work. I believe the problem is that on my wife's phone, "@aol.com" is somehow getting added to the sendmail request under the default settings for the Primary SMTP server. This bypasses that problem.
and
from horanel (this is the one that worked for me)
I tried Tiger's info and didn't work but here's the difference:
Don't turn OFF the primary server
Add server smtp.aol.com turnON
LEAVE BOTH ON
DO add user name (without @aol.com) on new server under optional
DO add password,
under authentication, make sure password is ON
NOW IT WORKS!! been screwing with this all day --- rec'd all msges in my outbox. thx all
i'm monitoring aol's help twitter account for clues. several people have complained to them about it. @aolmailhelp
Just tried deleting and reloading and that didn't fix it either!
No idea. But I'm glad it's not just me!
Anyone out there in the know?
I tried this and unfortunately it didn't work for me. After several attempts adding the password to the outgoing as well as the incoming mail servers, I had to delete the account and create it all over. Then it worked.
same thing happening with my phone. but I can log in on my aol account from safari. annoying. what is going on?
mine is working now also. its an aol issue, it happens from time to time on their end. most likely none of us ever change any settings once we have it working on day one. something goes haywire on aol's side, then they take a couple days to fix it.
Yep exact same issue. I have an iPhone as well and double checked my settings on both iPad and phone to make sure they were the same and they were. Problem was not being able to recieve aol mail on pad. Deleted and reset up aol account at least 4 times with no success. Read these post's and for no reason at all.....iPad came back online with aol for no apparent reason. With everyone live on more than one device like me with PC, iPhone, iPad AND an air printer I believe AOL just kinda stumbles on all those devices online at one time for a bit now and then. To the commenter saying AOL does not allow more than one device signed on at a time someone tell him he is 5 yers behind. That is no longer a set rule for any of the surviving mail servers. I love it when they just make it up as they go along. We all understand that the undereducated somehow believe they get some sort of magic IQ boost when they use a keyboard! Too funny...!
I had same message, but I had changed my hotmail password, not sure if you have changed anything in your settings, but this worked for me:
As above Go to the "Mail, Contacts, Calendars" settings panel under "Settings." Click on the "x" account (where "x"= account in question.
now under "incoming mail server" i changed password to new one. but this was insufficient, I also needed to go to:
Under "Outgoing Mail Server" click on "SMTP". Under "Primary Server" it says "smtp.x.com"; click on that and you will find under "Outgoing Mail Server" another password to change (this was still old password). click "Done" will verify and should be good to go.
hope this helps
( jezlafaz ) Your solution worked great, hidden second
password field was the issue , thanks for posting !!!
cannot send mail message/user name or password is incorrect
