cannot send mail message/user name or password is incorrect

( jezlafaz ) Your solution worked great, hidden second

password field was the issue , thanks for posting !!!

Yep exact same issue. I have an iPhone as well and double checked my settings on both iPad and phone to make sure they were the same and they were. Problem was not being able to recieve aol mail on pad. Deleted and reset up aol account at least 4 times with no success. Read these post's and for no reason at all.....iPad came back online with aol for no apparent reason. With everyone live on more than one device like me with PC, iPhone, iPad AND an air printer I believe AOL just kinda stumbles on all those devices online at one time for a bit now and then. To the commenter saying AOL does not allow more than one device signed on at a time someone tell him he is 5 yers behind. That is no longer a set rule for any of the surviving mail servers. I love it when they just make it up as they go along. We all understand that the undereducated somehow believe they get some sort of magic IQ boost when they use a keyboard! Too funny...!

Had the same problem just started last week after I changed my AOL password. Entering the new password into iPhone 4S AOL account did not fix anything. Went to the AOL captcha link noted previously and did that. Still no luck on sending mail. Could always receive tho... Could not change password in outgoing mail server on iPhone. Solution was to add NEW server smtp.aol.com, username without @aol.com, new password. Did this for each AOL email account on iPhone (2) then turned off both OLD aol smtp.....and it works fine. Can now send emails.

My Iphone 6 started showing this message out of nowhere as well. the fix was to simply delete the email account and then re-add. Only took 5 minutes and no emails were lost as the phone re-synced as soon as I re-added the account.

Hey jdp6000

Bet you did not think in 2013 this post would still be helpful? IT IS and was very helpful.

Solved my issue on my new iPhone w/o the bs of calling my cable provider.

Cured my problem, thank you.

I've been studying this problem for quite a while now. Frankly, most of these answers are clearly wrong, and misunderstand the issue.

This problem has nothing to do with your iOS version, restore, settings, username, or password being incorrect unless you were never able to send email at all. I have experienced it on 4,5s, and iPhone 6, with many different iOS versions and it is never fixed by an upgrade.

Basically, If you were sending email ok an hour ago, haven't done an upgrade or restore or changed any settings, and it's suddenly stopped working, there is no need to change any settings, delete accounts, etc.

This problem has something to do with switching cell towers, routers, locations, protocol paths, etc. if I drive across town, fly on a plane, etc. I often notice email will no longer send until I do a two finger reset. Sometimes switching to wifi, or switching off wifi if you've been using it and moving the email sends to the lte cellular network , will fix it as well.

Photos or other attachments will often be the emails that won't send, while short texts only will still work. It seems once there has been a failure to send one, no others will go through indicating the router or cell tower is remembering the failure, and refusing to try again. Poor signal, or switching towers while in the middle of sending may cause it as well.

If the two finger reset, isn't working, try turning off wifi to force using the cell network will work. Other times the cell network may be getting too many errors on your large attachment and moving to a location with good wifi will work. Once it fails once, simply getting a better signal isn't enough unless you use one of these other methods to force it to forget the previous error an actually try again instead of just pretending to do so Seems to be required.

Sometimes resetting, and immediately trying again still won't work, while resetting and waiting a while before trying again, will. Again indicating the network is remembering the error.

Somebody who actually knows at a cellular company or Apple, please explain the technicalities. The rest of you are just spreading folklore, or coincidental fixes, imho.

I tried this and unfortunately it didn't work for me. After several attempts adding the password to the outgoing as well as the incoming mail servers, I had to delete the account and create it all over. Then it worked.

same thing happening with my phone. but I can log in on my aol account from safari. annoying. what is going on?

Thank you RSKUP...this worked

Thanks heaps, yours is the one that worked for me. Legend!

if you're just having issues with outgoing mail, just re-enter the correct password within the outgoing mail server section and it should verify all.

I ran into this problem this morning on my wife's iphone. We use comast. Had to change the username for the outgoing smtp server to include @comcast.net. Then it started working.

Great, thank you. Could receive emails but couldn't send. Old password was still in outgoing mail server. Changed to new and hey presto can now send mail

Thanks!!! Your advice worked!!!

That was the best hint, thanks a lot. Suprisingly but Apple support could not work out such an easy case... Really appreciate your hint