can't add a new account to mail
Hello all,
Hope to get some help with this annoying and frustrating situation.
I need to create a gmail account in mail v4.5 because I'll be moving from my current location and prefer not to have to access gamil through safari.
I am prevented to get the new account to be online, no matter how many times I try to do this.
First there was an issue with mail not being able to verify gmail's certificate; I thought I overcame this by clickung on view certificate aan accepting it.
Then, all gmail account settings settings were input following gamil help pages; whether I set the account to be an IMAP (as recommended by gmail) or a POP account, mail could not get the account online: it keeps being offline.
I deleted the account just created and created a new one with the same result.
Mail gives me this alert: Logging in to the Gmail IMAP server “imap.gmail.com” failed. Make sure the user name and password you entered are correct, then click Continue. If the information isn’t correct, you cannot receive messages.
Both user name and password are correct, but useless. Nevertheless, I click on "continue" and the result is the same.
There is no problem with network; I can get online with safari, and firefox.
I just don't know what to do, and no help from google is possible, at least not for this issue; help for gmail through a browser is plentiful though, but trying to ask something that is not on the menu as set by google is totally impossible.
Does anyone have a solution?
I'll be very thankful for any help I can get.
Regards
iMac, Mac OS X (10.6.8), 4GB DDR3-HP scanner, printer-WF HD