How to remotely access Time Capsule using iCloud and firmware 7.6.1?

I beleive that I have followed all the set-up info correctly. I am using an Airport Extreme via USB with external hard drive, and having no luck accessing it remotely. Any thoughts or input would be appreciated.

Howe.sc, you may try Bonjour Browser to see which deviced can be found. The software is not available at App Store but it can be downloaded from www.tildesoft.com (the application for iOS is available at App Store, but only scans local network).

You should find something like this:

In this example, within the icloud section, the time capsule TC is accesible for Airport configuration and File Sharing. After installing the firmware update 7.6.1 I couldn't find TC under File Sharing, but restaring the TC it was fixed. After playing a lot with network options in one of the computer, I couldn't see any devices under icloud section, but restarting the computer everything reappeared as usual.

RAFAEL

For some reason, you need NAT enabled and double NAT (at least in my case) screwed Back to my Mac up for the Time Capsule ONLY. Everything else was still accessible. So if you have a VoiP or your modem is also a Router, you should make sure NAT is off and the first thing that assigns any IP addresses is the airport express/extreme/TC. If you can see your other Macs but not your TC, your problem is likely a NAT issue.

I also found that hard resets are sometimes needed for TC after doing an update. Not sure why that is.

Hi All.

I have been trying various things as found in the discussion community.

I have the following

Mac Mini running latest software

Airport Extreme (running latest software) with USB harddrive; wired to BT Home Hub 2 (So APBS is acting like a NAS drive i think?)

Ipad 2

Various Iphones.

What I am trying to do

I want my parents to have access to the USB HDD to get the latest kids photos. They only have PC laptops and any instructions that I find only seem to refer to Mac OS.

I think the Back to my Mac via iCloud would be the easiest.

Can some simply guide me through how best to do this. I have tried Back to my Mac in the Airport utility (V6.0 (I also have V5.6)) by putting in my apple ID and password which shows as green.

But then what do I tell my parents with PC to do? Where do they go on the internet?

Also when I go to iCloud.com and click on the Find my iphone the iPad, Mac Mini and iPhone appear. The Airport Extreme does not.

I feel I am close but just need one more thing which I am clearly missing.

Your help would be appreciated.

76ms wrote:

So there is now way for a remote PC user to remotely access my AEBS hard drive???

Not through icloud which is the point of the thread.

Not via AFP because that is unavailable to the PC.

Not via SMB in any normal way because it is blocked by Internet.. being the greatest security risk of all time.

You have several issues.

AEBS does not have dynamic DNS.. so unless you have a static public IP how does the PC connect?

All means of communication to the hard disk are blocked. To get around those you need to use special ports for SMB.. but it is still wide open to the rest of the world. In my worst nightmare I would not recommend it to a person who valued their stuff.. you are simply trying to hide behind a different gate when a person can use 100000 bots to knock on every gate you have in 2secs..

The right way is vpn.. if you want to personally host your material. You need to get a vpn router and bridge the AEBS.

Or post the photos on the cloud yourself to a normal service anyone can see.

If it is merely for the kids photos that is what I would do.

Hey Rafael! I am having this issue right now too.

Just to understand: You have the Time Capsule Bridge Only?

Do we need to activate Back to my Mac on the computer or only on the Time Capsule?

I always get in the computer when i activate: Set up router for better performance

Any thoughts? Thanks!

OK I have sorted my issue on this issue that has been going on for a year and it was so simple.

ANSWER: A very good Internet connection (fibre optic)

My problem was that I wanted to access the Time capsule when I was on holiday or away from my network (orange home broadband UK with 3mbps download). I could access my iMac from my macbook fine on other Internet connections but the time capsule did not want to show in the finder. After endless phone calls to Apple senior advisors and data captures from them nothing really worked. Here are a few things I tried (cant be bothered to list everything):

I tried the Time Capsule on my mums Virgin media network (didn't work 3mbps download)

I tried bridge mode on my router and letting the Time capsule do the DHCP setting

I tried every other option in airport utilities 6.1 and nothing would ever work as I would either end up losing my internet connection or I would end up with double Nat issues.

I tried signing in and out of icloud and that did nothing even though the lights were green on the status.

After all of these things were tried I finally managed to get apple to send a replacement because after a year it was then only thing left to try but this still didn't work. I tried this Saturday the 22nd of September 2012.

My neighbor had BT fibre optic installed this week so I asked if I could try the time capsule on her internet connection and BINGO it work. I could access the time capsule from my macbook via my home internet and tethering 3G connection. In airport utility my setting are BASE STATION = Signed into icloud INTERNET = DHCP NETWORK = Bridge mode This was with bridge mode in the DISK = file sharing ticked (no access over wan option available).

Please let me know if anyone else sorts their issue out with a faster internet

Craig

Hi Mini-Mac, any chance you can help? I am new to mac and finding all this very difficult, i have been usung my time capsule but have had to manually connect everytime, i have moved all of my pictures, music and movies onto the time capsule and it has been working fine, i then follwed your instruction to use time capsule remotely and now i cant connect or even see the time capsule, it is just sat there with an orange flashing light and does not show up in airport utility or via the wifi as it did before, any sudgestions?

In time capsule, green means OK end orange means "something wrong". First double-check that network cables are connected, then reset the time capsule. Since you don't have access through Airport Utility you will need to unplug the power cable (there is no switch) and reconnect after a few seconds.

When trying to access through the Internet, I see "My time Capsule" under "shared". Yet double-clicking will produce no results; I am not requested the password I setup nor any other message. It simply shows "not connected" in Finder.

Hi,

I followed the instructions of Mini-Macand they do enable me to connect to my Time-Capsule drive. The drive is however not recognised by Time Machine.

When remotely connected, the drive is displayed as a blue drive with a wifi icon and is called Data. There is one file on the drive called Macbook pro of me.sparsebundle

When, on the other hand, I connect to Time Machine from whithin my network, the drive is displayed twice. Once exactely as desribed above, and once normally, as a green drive with a Time Machine icon called Time-Machine Backup. Upon this drive is a FOLDER called Data wherin the backups are stored (whitin the folder backups.backupdb/Macbook of.../)
How do I configure my MBP so that I can make backups remotely?

I have the ame problem as you listed in this post...I do not see the WAN option in any Airport Utility (6.2) or Airport Utility 5.6 which I keep around still.

In Airport Utility 5.6 I see an option to share files over internet using Bonjour but then it still stops when I try to update, asking for additional info which seems like a static IP.

Why does mini-mac screenshot have a WAN option yours (mine) doesn't?

I contacted Verizon who said NAT was on so I think thats a done deal.

Any help?

There are no wan options when the TC is bridged. There is no wan. It is no longer being used as a router and so you do not need to open access to the WAN side.

Why does mini-mac screenshot have a WAN option yours (mine) doesn't?

I contacted Verizon who said NAT was on so I think thats a done deal.

NAT is on, for the router perhaps.. is what they meant.. otherwise you will have double NAT and BTMM won't work.

OK after 2 years nearly I can now access the time capsule remotely. Read my previous post on here you will see I tried everything. This is is bridge mode (obviously now WAN ticked as it doesn't show up in bridge mode).

I have just done apples firmware update for the time capsule (not my mac update) and i can now connect to the time capsule via a 3g connection. I hope the update works for others too!!

finally does what I paid £250 for

(this works on both of my time capsules after the update!

Craig,

I am in a similar situation.

My Time Capsule is connected to my modem/router via ethernet cable and bridged for snappier internet and to avoid double NAT

My media server (mac mini) is connected via ethernet cable to the Time Capsule

The TC is used as a NAS for the media server (mac mini) running PLEX and XMBC.

I can access the mac mini and TC from my macbook locally.

However, I can only access the mac mini -not the TC- remotely.

I am having to share screen for mac mini to get access to TC content.

Not an issue as my upstream is quite crappy but I just don't understand why it does not mount TC remotely, while the mac mini mounts OK.

Does not compute!

PS I am running 7.6.3 and several restarts and hard resets have been actioned over the past few weeks.