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Level 1

4 points

Unable to uninstall Apple mobile device support

Hello,

I'm having big troubles with my Itunes, and more exactly with apple mobile device support.

I tried to uninstall every programmes of itunes (itunes, quick-time, apple mobile, bonjour...) to reinstall it.

I can't uninstall apple mobile device support. It won't disappear from the "programmes and applications". And the option "repair" doesn't work also. And every time i try to reinstall itunes it failed because of apple mobile device installation.

When i'm on my desk, the service apple mobile device is stopped, and when i try to start it, the computer can't reach access, and said something like "error 1053" or "can't access to sthe service". So i think that Apple mobile device support is the key of the problem, but i don't know how to fix it.

I'm a bit desperate because i didn't found anywhere some solutions, so if someone has, i will be very very grateful.

Thanks You

Windows 7

Posted on Feb 1, 2012 5:03 AM

69 replies

pletms

Level 1

0 points

Feb 22, 2014 8:22 PM in response to pabramley

Worked FABULOUSLY, Pabramley! Thank you big time!

kchsb

Level 1

0 points

Feb 25, 2014 8:48 PM in response to pabramley

Thanks pabramley it worked for me also.

Feb 28, 2014 7:36 AM in response to pabramley

Thanks pabramley -- best advice! Finally able to clean my computer. But not keen to re-install iTune... will sleep on it for a few weeks!!! .. and if I do eventually re-install, I won't be keen to update. I believe a file called 'QTMovieWin.dll' caused all the upset -- but of course didn't find that out until most iTune related files removed... believing that an update installation was interrupted... so 4 hours later and after purchasing a cleaning prog. which wasn't too good in the end (RegCure)...your solution finally fixed the problem.

Pabramley a big THANK YOU to you! You saved a lot of nerves and computers.. not to mention a portion of respect for Apple!!!

Pabramley's solution is highly recommended to all!! ... Cheers

deboys

Level 1

0 points

Mar 6, 2014 4:08 PM in response to pabramley

pabramley THANK YOU! I had to perform "repair" twice but it finally came up with the option for "ignore" and I did have to do that twice. Then I tried to uninstall and it WORKED! Thank you for sharing your experience and fix!!