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CUI CUI CUI error 10.7.3 all apps crashes

Just updated to 10.7.3 and everything crashes. All apps all windows will just pop out error with CUI CUI CUI CUI on all bottom!!!:(

Mac mini, Mac OS X (10.7.1), 2011 i5 2.3GHz

Posted on Feb 1, 2012 2:25 PM

Reply
390 replies

Feb 7, 2012 7:32 PM in response to jhuber222

Well, it looks like everyone who's recently posted here has had eventual success with their 10.7.3 Update in one of about 4 ways to update! That is except for rsnyder6 and jhuber222.


Jhuber222, did you try the Combo Update on top of your existing bad 10.7.3 Update? Is that what you meant by "direct link 10.7.3"? If so, try installing it from another location, that is a different startup disk or partition (like recovery partition) or Install DVD. That shouldn't make any difference, but you've got nothing to loose to give it a try.


Also, you can just redownload Mac OS X (from the Mac "App Store", and you'll get the "Install Mac OS X Lion.app" (version 1.0.16) that is actually a Mac OS X 10.7.3 Installer, no update required when installing that newly downloaded copy, and it's a full fresh re-installation that preserves all your data, settings and preferences (as far as I know, about all the settings and preferences).

Feb 7, 2012 11:55 PM in response to Gator TPK

" Well, it looks like everyone who's recently posted here has had eventual success with their 10.7.3 Update in one of about 4 ways to update! "


Indeed, I finally updated most of my machines right through softwareupdate, after Apple had switched softwareupdate to work based on the combo updater.


"It just worked"™.


It's just too bad that we'll probably never learn what went wrong when Apple prepared the original delta update.

Feb 8, 2012 12:59 AM in response to Carsten Bormann

Carsten Bormann wrote:


It's just too bad that we'll probably never learn what went wrong when Apple prepared the original delta update.


I think you're right about Apple not describing what went wrong with the Delta Update. It's not Apple's style. I wouldn't be surprised if in the coming days or weeks, a developer, or other expert will pin down the culprit, describe the file that wasn't replaced in the Delta Update that shoulld have been as in the Combo Update. That'll make a little news.

Feb 8, 2012 6:39 AM in response to Gator TPK

Yes, the combo update is what I tried, but it did not work. I also was going to try the app store approach, but I couldn't get there before the system would freeze up. I have got it working now though. I was able to boot into the OSX Utilities and reinstall the OS. It took quite a few tries until it was able to download the files before freezing. After that it was all good. Thanks for the help!

Feb 8, 2012 8:47 AM in response to jhuber222

jhuber222 wrote:


Yes, the combo update is what I tried, but it did not work. I also was going to try the app store approach, but I couldn't get there before the system would freeze up. I have got it working now though. I was able to boot into the OSX Utilities and reinstall the OS. It took quite a few tries until it was able to download the files before freezing. After that it was all good. Thanks for the help!


Glad you got it working! I was wondering though, did you have it started up in Recovery Disk? (with the Recovery Partition) If so, I don't see why you would have any trouble downloading either the Combo File with Safari, or a new copy of "Install Mac OS X Lion". If you were in fact using the Recovery Disk, and it kept freezing during down load, then the update must have modified the Recovery Partition, something that I know of only one update doing, and it wasn't this one (10.7.3). If that's the case, then either I'm wrong, and 10.7.3 does update the Recovery Partition, or you have a problem with your Recovery Partition, either software or a bad hard drive, or you have another hardware problem with your Mac.


If everything appears to be working fine now, I would double check your hardware, and hard drive, start by running "Verify Disk" from Disk Utilities, (or "Repair Disk" if you can on other partitions, or from another start up disk or DVD). Might as well Repair Permissions too. I'm curious if they are perfect after a re-install of Mac OS X. (If no problems, I know most Mac users don't, but perhaps you have some special hard drive software to check for Hard disk errors or bad sectors?)


Again, this is only if you were running from the Recovery Partition, and having freezing problems while downloading new copies of either the Combo update or a new copy of Mac OS X Lion. If you were having problems downloading and your Mac was freezing while you were using your bad update of 10.7.3 (on your main partition) then I wouldn't worry about anything, as long as you reinstalled Mac OS X from any partition or Disc (DVD). Or, I suppose, there could have been a rare problem with the servers while you were downloading your software, or a problem with your Internet connection (didn't think of that till now).

Feb 8, 2012 1:00 PM in response to albert421

Just to add...


I called apple to ask about this problem, the guy on the phone was very edgy, refused to acknowledge the issue until I told him it was all over the forums.


I understand that this is a bit of a messup on apples behalf, but for them to make their staff clam up on it isn't fair, it's like sticking your fingers in your ears and shouting LA LA LA NOT LISTENING.


Really unimpressed.

Feb 8, 2012 3:21 PM in response to Gator TPK

Yes, I tried using the recovery partition. I am not entirely sure what was going on. I tried repairing permissions a few times, and it seemed to get better whenever I did that. Some of the problems might have come from having to do hard shutdowns a bunch of times when the system was in the middle of something. Either way, its working perfectly now!

Feb 8, 2012 4:28 PM in response to Marco1313

Marco1313 wrote:


I have a MacBook Pro, and since the update, almost everything is crashing...


I tried downloading the combo version, and after a very slow installation, the same apps are still crashing.


What's next?

I had the exact same thing happen. Everything was crashing and the combo version didnt work. Boot your mac and right after you hear it make the startup noise hold cmd & R. then click reinstall Mac OS. then follow the steps. It wont touch your data or settings, just download and reinstall the OS fresh. When it is downloading give it plenty of time.. it takes a while. After doing this everything worked fine for me! (I got this from Chad2's respone on the previous page.)

Feb 8, 2012 9:56 PM in response to Marco1313

Marco1313 wrote:


After 2 hours and more.... No luck with the reinstall.


Going to the Genius Bar tomorrow at 9:30 am.


Thanks


Did you do what Chad2, jhuber222, and I have suggested? Did you "Reinstall Mac OS X" (the second option in Mac OS X Utilities) on the Recovery Partition? Or did you reinstall the Combo Update? I described how you can do this on page 21 and 24 with the Recovery Partition– Safari to download the Combo Update, Disk Utilities to mount the Combo Update, and the Terminal to execute the Installer command.


Either option should have given you a stable working copy of Mac OS X 10.7.3. If not, especially, if you did the more time comsuming but surefire way, Reinstall Mac OS X, then I would suspect you have a hardware problem, or a firmware update that hadn't been done yet, when Mac OS X 10.7.3 was expecting it. I've noticed lot of newer Macs (in the past year) have been getting lot of Firmware Updates.


Firmware Updates are good when needed, but they also allow a company to release a product before full testing is done, thinking if there is a problem down the road, they can just fix the bug with a Firmware Update. I find this happening a lot with TVs and BluRay Players. It's very annoying, espcially when the the Firmware Update crashes and bricks the device. I had to send a BluRay Player back to the company with a BlockBuster Disc in it, because I couldn't eject and I didn't want to void the warranty by removing it. (I got a Netflix Disc and gave it to BlockBuster so I wouldn't have to buy the Movie, then returned the identical BlockBuster disc to Netflix when I finally got it back a month later. Never again will I do a Firmware Update with a Disc in the player!)


Anyhow, if you did exactly what we have suggested with a proper reinstallation, then good luck with the Genius Bar tomorrow! (Good thing you can make appointments, I wonder if they've been extra busy since February 1st!)

Feb 9, 2012 9:24 PM in response to Gator TPK

Well.. Everything was working perfectly. Then Safari froze and I had to shut down. It wouldn't boot right so I tried to repair permissions and there were a bunch of open errors it would freeze when it got to. So then I reinstalled the OS without a hitch using the recovery partition, which fixed it last time. Now I can't boot at all, no safe mode, no recovery, nothing. Could this possibly be a firmware issue?

Feb 9, 2012 9:33 PM in response to jhuber222

jhuber222 wrote:


Well.. Everything was working perfectly. Then Safari froze and I had to shut down. It wouldn't boot right so I tried to repair permissions and there were a bunch of open errors it would freeze when it got to. So then I reinstalled the OS without a hitch using the recovery partition, which fixed it last time. Now I can't boot at all, no safe mode, no recovery, nothing. Could this possibly be a firmware issue?

Does your Mac screen remains black or just stays on and nothing happens?


If the latter is true, here's what you can do (Steps 1 & 2, if your Mac's screen is completely black, skip to step #3):

  1. Hold the "option" key when you turn on your Mac. This should show all the bootable disk options. Can you see any hard-drives?
  2. Run the Apple Hardware Test and run the extended tests 2 times. Place the disc inside the SuperDrive when you hear the chime and hold the "D" key as soon as you can. Note down any error codes as they appear on screen. When you are finished with the test just hit the shutdown option, or restart. to take out the AHT disc, click and hold your mouse, this will force eject your AHT disc from the SuperDrive.
  3. Set up a Genius Bar Appointment at your local Apple Store.


Good Luck!

Feb 12, 2012 3:17 PM in response to albert421

All 3 PowerBooks got corrupted disks upon getting 10.7.3. The 15 in Core 2 Duo Early 2008 with 4GB RAM crashed head on, damaged a set of Time Machine (I keep 2 separate disks for each one) and had to be reinstalled completely twice. The newer 15, summer 2009, with 8 GB RAM and the newest 17 BTO with an SSD, 8 GB RAM were lucky to have the disk repaired by the Recovery Disk but not without quite a headache. I did my 17 first and then worked my son's via LogMein, he is studying in Spain, having to coach him with the Recovery HD via Skype and his iPhone. All 3 had been sync'ed last months during my son's vacations to 10.7.2 and all the goodies available until the 24th, when he left back to Spain. The problems came afterwards, and got worse when backups got inaccesible upon being corrupted as well once connected, Time Machine would crash and leave the backup file unrecognizable. I only lost Feb 9th and 10th on my daughter's but have being on top of this for the last 9 days. HINT: Do a LION USB yourself http://www.macstories.net/mac/os-x-lion-installation-guide-boot-discs-and-qa/ It saved me time for my daughter's second installation. ALSO: Run Disk Utility frequently, daily if possible, and defragment (I had become lazy on those two) LASTLY: have TWO separate HDs for Time Machine and keep two separate backup sets, it saved my daughter's. Those portable Passports and Seagates are fantastic and faster than the 1TB Time Capsule I have (fisrt generation), which I have linked to a desk 2TB Seagate so, each one holds a set for each Mac.


I'm a Mac user since the 128K BACK IN 1984 and this won't change me a bit. My son's has Parallels with Windows XP and 7 since his lab is running WIndows and stayed with the academic iMac (white) and has exceedingly poor IT response to students but, I HATE Winblows. Nevertheless, I guess Apple owes us an explanation. We've lost time, its my 10th day on this, and many people may have lost valuable data. My son's doctoral thesis data was at stake, compounded by my inability to work his Mac directly. I did keep a full backup of his at home when he left but the stress this put me thru has no match in my 55 years of life. I have been scanning and shreeding files for months, and all taht would have disappeared, My daughter emailed an essay 8 minutes before midnight's due date due to this without allowing me time to proofread it.


iDisk is gone, I used to do everything there and never used my Documents folder now, I'll have to go for other alternatives. I've learned to mistrust luck and computers with my G3 PowerBook, it corrupted the HD and the backup as well and I lost nearly everything, what I recovered cost me a couple thousand bucks. SOmehow, get your life sustaining data on the cloud, it can be emailing it to yourself, Google, iCLoud, Dropbox (works almost identical to iDisk) BUT, never trust just your computer and your backups. Even SSDs HDs, I was swearing they would not go thru this kind of problem. You bet!!!!!!!!!!!!!!


Let's see how the Combo thing goes on.

CUI CUI CUI error 10.7.3 all apps crashes

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