Digital Girl
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Q: iTunes Error Message: iTunes Store is Temporarily Unavailable

I've tried everything, deauthorize, etc, it's showing I have 9 downloads available, but when I try to download, I keep getting this error message, that goes for purchasing, etc.

 

Is iTunes Store Temporarily Unavailable?

MacBook Pro, Mac OS X (10.7.2)

Posted on Feb 3, 2012 1:14 AM

by Digital Girl,Solvedanswer
Digital Girl Digital Girl
Level 1 (0 points)
A:

Found the solution:

 

Open the terminal and clear the cache (log out of iTunes first)

 

dscacheutil -flushcache

 

After you clear the cache, log back into your iTunes account, go to edit account, and make sure to update your name: For example we use initals, S&J with the last name as Y.  I removed the "&" sign, and just left the first inital, and removed the "." after the "Y" for last name, and it worked fine.

 

I also updated the telephone number too. This worked for me, it also could be a fluke, or that it's working for everyone too, but no issues after this, so far.

 

I hope this works for the others who are experiencing this.

Posted on Feb 3, 2012 4:19 PM

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Q: iTunes Error Message: iTunes Store is Temporarily Unavailable

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  • by ilovemyjcx,

    ilovemyjcx ilovemyjcx Feb 4, 2012 3:49 AM in response to Digital Girl
    Level 1 (0 points)
    Feb 4, 2012 3:49 AM in response to Digital Girl

    Wow thank you so much for the solution! This has been bugging me for the last few days, and I tried a whole bunch of things but nothing worked. I'm not sure if it was the cache or removing the "&" but I think it was the latter. Who would have known that would be the problem! Once again, thank you Digital Girl.

  • by Alia2624,

    Alia2624 Alia2624 Feb 4, 2012 8:35 AM in response to Digital Girl
    Level 1 (40 points)
    Feb 4, 2012 8:35 AM in response to Digital Girl

    I thought it did for me but this morning its slow again

  • by themanicranch,

    themanicranch themanicranch Feb 4, 2012 9:04 AM in response to Digital Girl
    Level 1 (4 points)
    iPhone
    Feb 4, 2012 9:04 AM in response to Digital Girl

    Yay - worked for me too!

  • by christopherfromsioux falls,

    christopherfromsioux falls christopherfromsioux falls Feb 4, 2012 9:34 AM in response to Alia2624
    Level 1 (85 points)
    Feb 4, 2012 9:34 AM in response to Alia2624

    Agree, does not work for me either. I do believe it is an itunes problem. Something Apple will have to fix.

  • by Rico.,

    Rico. Rico. Feb 4, 2012 10:42 AM in response to Digital Girl
    Level 1 (0 points)
    Feb 4, 2012 10:42 AM in response to Digital Girl

    Worked for me. Thanks

  • by robertfromnb,

    robertfromnb robertfromnb Feb 4, 2012 11:21 AM in response to Digital Girl
    Level 1 (0 points)
    Feb 4, 2012 11:21 AM in response to Digital Girl

    I'm having this problem as well. Unfortunately your suggestion hasn't worked for me. Apple Support has been pretty useless on this problem.

  • by mswinger,

    mswinger mswinger Feb 4, 2012 12:51 PM in response to Digital Girl
    Level 1 (4 points)
    Feb 4, 2012 12:51 PM in response to Digital Girl

    Hi! This isn't working...you are putting the clear cache command in the dialog box? I see no indication it is clearing.

    I have tried on my Mac running 10.5.8 and another using Snow Lepoard.  Any suggestions?

  • by timerino,

    timerino timerino Feb 4, 2012 3:49 PM in response to themanicranch
    Level 1 (10 points)
    Feb 4, 2012 3:49 PM in response to themanicranch

    Works for me too! This was a frustrating three days! thanks!

  • by Digital Girl,

    Digital Girl Digital Girl Feb 4, 2012 4:23 PM in response to mswinger
    Level 1 (0 points)
    Feb 4, 2012 4:23 PM in response to mswinger

    Hi mswinger, I'll do my best to try and help, go to the terminal and put lookupd -flushcache if that doesn't work, you can try sudo dscacheutil -flushcache while logged out of iTunes.

     

    Is there an "ampersand" in your account details: name: address, etc? Or is there a "period"?  If so, you could try removing those, click update, then go to your billing detaisl and see if there is anything that needs to be updated.

     

    Clearing the DNS Cache might help with speed and reset any error messages you are getting with any downloads in waiting.

     

    I hope you'll able to get it working.

  • by robertfromnb,

    robertfromnb robertfromnb Feb 4, 2012 5:51 PM in response to Digital Girl
    Level 1 (0 points)
    Feb 4, 2012 5:51 PM in response to Digital Girl

    Digital Girl:

     

    I have no idea how what you reccomended works but it did.  Thank-you for helping out.  I have posted your reply here in a discussion that I started on the same problem. 

     

    Any idea on why what you reccomended works and why would problems have started now after months/years of the same account info and no problem before this week?

     

    Thanks again,

     

    Rob.

  • by Digital Girl,

    Digital Girl Digital Girl Feb 4, 2012 6:00 PM in response to robertfromnb
    Level 1 (0 points)
    Feb 4, 2012 6:00 PM in response to robertfromnb

    Hi Robert, it was a lot of trial and error, I just did some research online, tried a few tips/steps, I thought the clearing the DNS made sense with my slow downloads, and I had a problem last year with have the "-" (dash) sign in the phone number section of the account and it stalled my account, a few months later I had the "#" sign in the address and that caused problems connecting.

     

    What I think that could have happened is Apple updated their prerequisites for our we list our account information. For example, when I enter the phone number, update, the account takes out dash. It could be that they listed or updated  those prerequisites and that's why I couldn't connect. I was just going through everything trying to isolate "x" and finally those seemed to work, updating the account, taking out any symbols in the address, and clearing the DNS cache.

     

    I hope others can get theirs working as well, I know how frustrating it is, it totally messed up our "Friday Movie Night" lol Smooth Sailing so far = )

  • by robertfromnb,

    robertfromnb robertfromnb Feb 4, 2012 6:03 PM in response to Digital Girl
    Level 1 (0 points)
    Feb 4, 2012 6:03 PM in response to Digital Girl

    You really helped me, and apparently many others, out.  You made my weekend!

     

    All the best,

     

    Rob.

  • by slow down,

    slow down slow down Feb 5, 2012 3:27 AM in response to Digital Girl
    Level 1 (0 points)
    Feb 5, 2012 3:27 AM in response to Digital Girl

    Incredible! I took the "&" out of my billing name, and bingo, all downloads resumed. Thanks heaps.

  • by gahodson,

    gahodson gahodson Feb 5, 2012 5:19 AM in response to Digital Girl
    Level 1 (0 points)
    Feb 5, 2012 5:19 AM in response to Digital Girl

    I had the same issue and have been emailing back and forth with Apple Support to no avail - actually to be honest the proposed solution to date was to refund my money on an App and everything would be fine -- wrong!

     

    I removed the "ampersand" from my billing information and everything worked!

     

    Thanks for the solution!!!

  • by Frepke,

    Frepke Frepke Feb 5, 2012 5:43 AM in response to Digital Girl
    Level 1 (5 points)
    Feb 5, 2012 5:43 AM in response to Digital Girl

    You're my HERO,

     

    Removed the "&" in the username what did the trick!!!!

     

     

     

    kr.,

    P@tje

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